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Our blogs

The Mitie blogs brings you a collection of different blogs from around Mitie including feeds from external Mitie blogging sites as well as those on

Happiness around the world

Posted on 20 March 2017

What is life’s greatest emotion? How would you like to be living your life? For many people happiness is at the top of their list. People have agonised over this emotion for many years: what is it and how can I get it? I recently watched a documentary on Netflix called “Happy”, which focuses on how to find happiness by exploring what it means all across the world. I loved this documentary and foun... More >

My personal development journey

Posted on 16 March 2017

Although our early life development and formative experiences within the family, at school, and growing up all help to shape us as adults, I believe our personal development should continue throughout our life. When we think of a journey we might think about a holiday, a car, a plane or a train. Why do we not think about our personal journey and how we grow and change through experiences and inter... More >

Top ten tips to be an exceptional telephonist

Posted on 09 March 2017

It’s National Telephonists’ Day, the annual celebration recognising the role of the telephonist, and we think they’re a team of people who deserve a lot of recognition! Whether it’s in a busy call centre, a small telephony team, or a one person call answering service, the impact of the service they provide should never be underestimated. We may be using more channels of communication than ever bef... More >

The Power of Books

Posted on 02 March 2017

We all know that human beings are very intelligent but have you ever considered why and how that is possible? The book I’m currently reading answers that question simply: we inherit more than just genes from previous generations. We are also fortunate to inherit knowledge and understanding, and as a result, future generations can build on what people did before them, in a cumulative effect. One wa... More >

An opportunity for growth

Posted on 22 February 2017

How many times have you mumbled that you never have a moment to think? Our lives are getting increasingly busier. As a generation we are easily distracted; our smart phones are permanently glued to our hands, we have high pressured and/or demanding jobs, are still answering emails or work requests hours past the time our work contracts dictate as our ‘home’ time… the list can seem endless. When we... More >

Its Random Act of Kindness week – what can you do?

Posted on 14 February 2017

Imagine a world where people look out for each other, where we all pay it forward, where success is measured in selfless acts, where kindness is the philosophy of life… This is the world the Random Act of Kindness Foundation hope to create and believe that kindness is the key to making that happen. It’s a fantastic vision and as far-fetched as it might seem to you, it’s one we can all do our bit t... More >

Volunteering can inspire you

Posted on 09 February 2017

January is often a time for creating resolutions and reflecting on the things we have, or want, in our lives. One of my resolutions was to volunteer more and I recently experienced a day helping at a local homeless centre. It has really opened my eyes to how we treat one another and how the choices we make in life can affect us and those around us. I thoroughly enjoyed my day helping to serve hot ... More >

How times have changed since I joined an apprentice scheme

Posted on 01 February 2017

I was once this teenager who had just left college and had no idea of what to expect. I hunted high and low for any type of job to earn money so I could party with my mates. I guess at 18 that’s what life is really about? After weeks of searching I found a vacancy in a bar where I ended up working for three years. This was brilliant in my eyes, as I was working in an environment which was pretty m... More >

Set personal goals not just new year’s resolutions

Posted on 25 January 2017

At the start of every year we all think about setting resolutions we’re sure we’ll achieve – what can we change? How we can improve our lives? What do we need to do better? Now that January draws to a close, how many of you have actually stuck to the plans that you made? I know, from personal experience, the likelihood is the majority will be waning, or will have given up completely.  This g... More >

FM's role in delivering a great customer experience

Posted on 24 January 2017 by Martyn Freeman

At the end of last year, we brought together a group of senior executives from the transport sector to discuss the unique issues of delivering excellent customer service within such a challenging environment. As usual, with this kind of roundtable event, it proved to be a fascinating debate and unsurprisingly the one point we all agreed on is that FM has a huge role to play. More >

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