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Our blogs

The Mitie blogs brings you a collection of different blogs from around Mitie including feeds from external Mitie blogging sites as well as those on Mitie.com.

The power of support through mentoring

Posted on 11 January 2017

January is national mentoring month so we wanted to share a fantastic mentoring experience from one of our front of house team. The benefits work both ways so why not get involved? “I am very passionate about anything that relates to the armed forces, especially around mental health. My husband left the army in 2010 suffering with Posttraumatic Stress Disorder (PTSD) and struggled to adapt t... More >

Sticking to your goals

Posted on 03 January 2017

Sticking to New Year’s resolutions can be difficult, especially if they’ve been made just for the sake of making them, as after a while the benefits can appear minimal. However, setting goals which are realistic, manageable and personal could be simpler than you think and much easier to stick at. Here, National Account Manager, Oliver Dear offers some practical ways to help keep those goals well w... More >

The A-Z of Christmas by Mitie Client Services

Posted on 22 December 2016

A is for attitude that our teams choose so well B is for bookings in which we excel.   C is for celebrations across the UK D is for decorations to make your day.   E is for exceptional memorable experiences, one guest at a time F is for first impressions which goes with the rhyme!   G is for greetings which our FOH teams sing H is for ‘Happy holidays’ – to you that we bring.   ... More >

Bet you never saw that coming!

Posted on 20 December 2016 by Martyn Freeman

Martyn Freeman looks back at how the world has changed in 2016, while looking ahead to what we can expect for 2017. More >

Tis the season to be jolly…but why can’t we do it all year?

Posted on 14 December 2016

You may well have heard them playing on the radio or in shopping centres for a little too long but there can be no denying that most Christmas songs are upbeat encouragements to have a good time and be good to your fellow man.  And, the festive season really does seem to bring out the best in people.  I love that about Christmas but it always makes me wonder why we can’t all be a bit more ‘festive... More >

Empathy in the workplace

Posted on 29 November 2016

Work should not be just a place to get tasks done and where team members all lead separate lives, I believe a great working lifestyle involves getting along with colleagues and engaging with clients too. To make this happen, I think people need to have, and practice, empathy more widely. Empathy is the ability to understand and share the feelings of others. It is important to master the power of e... More >

Give more than just thanks

Posted on 23 November 2016

With Remembrance Day still fresh in our memories, and as the United States prepares to celebrate Thanksgiving this week, I thought it would be an apt time to draw attention to the spirit of remembrance and thankfulness that marks this time of year. If you’ve ever attended a Thanksgiving celebration, you may be familiar with the practice of sitting around the dinner table as everyone offers somethi... More >

Celebrating the skills of men in the customer services industry 

Posted on 17 November 2016

It’s International Men’s Day this weekend so we’re celebrating some of the men within our business.  Front of house and events are generally seen as being female dominated but it’s an industry just as suited to men if they have a passion for exceptional customer service. Today, Alex Zolnerciks, Head of Events, shares his experiences… What is your role and what does a typical day at work look like ... More >

Celebrating the skills of men in the customer services industry

Posted on 16 November 2016

It’s International Men’s Day this weekend so we’re celebrating some of the men within our business. Front of house and events are generally seen as being female dominated but it’s an industry just as suited to men if they have a passion for exceptional customer service. Today, Ross Sexton, Reception Supervisor shares his experiences… What is your role and what does a typical day at work look like ... More >

Celebrating the skills of men in the customer services industry 

Posted on 15 November 2016

It’s International Men’s Day this weekend so we’re celebrating some of the men within our business.  Front of house and events are generally seen as being female dominated but it’s an industry just as suited to men if they have a passion for exceptional customer service. Today, Stephen Ritchie, Learning and Development Advisor shares his experiences… What is your role and what does a typical day a... More >

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