What makes us different?

We are an exciting team with fresh ideas and a new approach to front-of-house service.  Bringing experience from both the hospitality and corporate sectors, we use the best of both to produce something quite exceptional.  

We work with our clients to really understand their culture and values so our team members can bring them to life in their day-to-day delivery.  Our recruitment process ensures we have a team of customer-focused, service-orientated people working with us and we invest heavily in training them to meet our exacting standards.   

Our innovative Revolution Academy is a four-day experiential course from which all of our team members graduate and it is the skills they take from this that help them create an exceptional, memorable experience…one guest at a time.  

We truly are customer focused - and don’t just take our word for it.  MITIE’s client services team were chosen as a finalist in the ‘Customer Focus’ award category of the prestigious 2009 London Excellence Awards.

If you'd like to find out more about how we can help your organisation, please contact Debra Ward or David Howorth.