Plymouth Community Homes
Services
Cyclical painting and repairs
What was our client looking for?
Plymouth Community Homes were looking for a contractor who would
provide a high standard of finish, consistency in workmanship and value for
money. They manage over 16,000 properties, so needed a contractor with
the proven ability to successfully deliver a 4 year contract valued at over
£1.4m per annum.
How did we help?
MITIE were awarded the contract because of our proven ability, reputation
for quality, and financial competitiveness.
We provide all aspects of cyclical painting and repairs work, including
internal and external pre-paint repairs, cyclical decoration, timber repairs,
roofing, soffits and fascia’s repair and replacement. Our paint partner DULUX
independently checks the quality of our work and reports back to the client
direct.
With Plymouth Community Homes managing 16,000 properties,
communication is key to the contracts success. Establishing a local office
has allowed us to work closely with the client and residents to ensure we can
provide a responsive and accountable service.
The MITIE team is always on hand to provide a prompt response to resident
queries and keep them informed every step of the way.
The results
MITIE has created bright, clean, modern looking estates for the residents of
Plymouth. The transformation is the result of the hard work and dedication
of our operatives, who have seen the positive impact this work can have on
quality of life and community spirit.
Our best indicator of success is the feedback we get from residents. Many,
like Robert, have taken the time to write to us and express their satisfaction
with the high standards of workmanship and the positive attitude of our
staff. We recognise that a contract is more than just a list of works; it’s
a responsibility to leave behind better homes and communities for the
residents we serve. At MITIE, this approach is at the heart of everything we
do.