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Front of house services

You only get one chance to make a first impression, which is why a front of house service is so important.  Get it right and you can really stand out from your competitors, and be remembered for delivering exceptional service.

We have experience in both the hospitality and corporate sectors, and our team brings together the best of both worlds to create a truly five-star front of house service.

We work with you to really understand your culture and way of working, so that the reception service we deliver reflects the sort of organisation you are.  That way every visitor receives a personal, professional service, and feels welcomed and valued.

We make sure we recruit people with a genuine passion for this sort of work – people who are customer-focused and service-orientated, and we invest heavily in training so that we always meet the most exacting standards.  And that’s not just limited to front of house – we can also run your switchboard, helpdesk, reservations and meeting room bookings, as well as managing your meetings and events.

Enquiries

To find out how we can help your front of house service, get in touch.

Contact details

Keith Seymour
Business Development Manager

MITIE Client Services
22 Shand Street
London
SE1 2ES

T: +44 (0)207 089 2532
E: keith.seymour@mitie.com

Case study
Training and consultancy Working with this large pharmaceutical company, we designed and delivered a 'one team one goal' training approach to bring about cultural change within the business.
Delivering five star service
Case study Gulf Air
Gulf Air training consultancy On the back of our industry accredited training, we provided revolutionary customer service training for their team in Bahrain.
Corporate reception
Case study front of house
Front of house services We manage everything from pure front of house contracts to fully integrated facilities services. Read how we worked with one client to streamline their service.
Award winning leadership
News items
Latest news Keep up to date on the latest news from MITIE Client Services
Award winning training
Specialist services
Customer service training

MITIE gives its customer service staff award-winning training and specialised five-star reception training, all designed to meet your needs and exceed your expectations.

Sales
T: +44 (0)7867 358988
E: tom.robinson@mitie.com
More info >
Specialist services
Event management

MITIE’s event management team combines exceptional service, attention to detail, and good organisation. Large event or small, we can tailor our service to fit you - from advice and planning to managing the whole event.

Sales
T: +44 (0)207 089 2532
E: keith.seymour@mitie.com
More info >
Specialist services
Helpdesk management

MITIE works in partnership with our clients to tailor help desk services that meet their needs. We have a wealth of experience in help desk management, and a consistent track record of exceptional service.

Sales
T: +44 (0)207 089 2532
E: keith.seymour@mitie.com
More info >
Specialist services
Meeting room management

MITIE is the perfect partner for meeting room management. We know all about centralised booking systems, and we tailor our service to fit your meeting room needs, drawing on the best technology, and teams of dedicated staff.

Sales
T: +44 (0)207 089 2532
E: keith.seymour@mitie.com
More info >
Specialist services
Reception services

MITIE tailors its corporate reception services to meet the needs of every client. As the face of your organisation, our team members are recruited and trained to the highest standard, to deliver you exceptional service.

Sales
T: +44 (0)207 089 2532
E: keith.seymour@mitie.com
More info >
Specialist services
Switchboard services

MITIE has wide experience in setting up and, re-locating switchboard teams, and upgrading telephony services using all the standard software systems.

Sales
T: +44 (0)207 089 2532
E: keith.seymour@mitie.com
More info >