Insurance claims management

Our property insurance claims management service is called ‘Surescope’ – there’s nothing like it anywhere else on the market. If you’re an insurer or a claims management company, we combine a genuinely innovative approach with a professional and personal service throughout the insurance claims process.

We ensure there’s one point of contact for both you and your claimants, and one person overseeing the entire project. This means you’ll always know who to talk to if you have any questions.

Surescope starts with insurance claim validation followed by scoping of the claim. We then offer a full list of all the potential ways the claim can be settled, giving the person making the claim real choice.  And throughout the process we take responsibility for everything relating to the repairs, and for managing the relationship with the customer.

Surescope includes a whole range of property claims management services including domestic building repair, commercial building repair, large loss, subsidence, trace and access claims, and 24/7 emergency services.

All our costs are clear and transparent, and we don’t charge membership fees, enforce unreasonable financial penalties, or accept volume rebates – no-one else in the industry can say the same.