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Health and safety

What we've focused on

The health and safety of our people is our absolute priority, making sure they can work in a secure environment and go home safe at the end of the day is paramount.

We have implemented a web-based audit management tool to support the planning and delivery of our health and safety audits and the analysis and interpretation of the outputs.

Our senior team of QHSE professionals meet on a regular basis to share lessons learned from incidents, review current performance improvement programmes and agree on a health and safety strategy which is then implemented across the business.

In May 2013, we launched the fourth phase of our Work Safe Home Safe! (WSHS!) employee engagement programme, a ‘mini soap’ bringing to life key WSHS behaviours.

Health and wellbeing
As health isn’t just about safety, we also look after our people’s wellbeing.

Within our catering business, Gather & Gather, qualified Nutritionist Kate Taylor, works with clients and Mitie people to run regular health and wellbeing days in our staff restaurants. Hosting group workshops and speaking at a number of events.

2020 target

Embed our Work Safe Home Safe! behaviours and make sure anyone impacted by Mitie’s activities goes home safe at the end of the day.

Performance highlights


reduction in our major injury rate


reduction in incident severity rate


of surveyed employees say WSHS has changed their behaviour

Looking ahead
We will continue to work hard to reduce accidents and incidents, both through better management of the information and a focus on employee engagement through our Work Safe Home Safe! programme.

We will further develop our health and safety risk management leadership workshop to roll it out to senior managers across our business. This will help us embed our health and safety culture at all levels of the business.

We are already working on the next stage of our employee engagement programme, Work Safe Home Safe!, refocusing our attention on the‘going home safely’ core message. We are also planning to recognise employee excellence in performance via our annual Work Safe Home Safe! awards ceremony.
Work Safe Home Safe

In the last 12 months we have enhanced our Work Safe Home Safe programme.

Work Safe Home Safe

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