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What we've focused on

Our total energy consumption (electricity and gas) in 2014/15 was around 25% lower for our Facilities Management business and 13% lower for the group, compared to our 2009/10 base year.

Our energy intensity (tonnes CO2/ £m revenue) was 26% lower than in the base year and 20% lower in terms of tonnes per employee.

To improve our data quality we have invested in Automated Meter Reading technology (AMR) throughout the estate. This programme of work, completed in May 2015 saw AMRs installed on the 104 sites that have direct meters. These will help us more accurately measure and forecast energy data, and achieve up to 15% in energy savings.

After an extensive energy audit, we found that our entire property estate is above band E in energy efficiency and that no new property is being acquired that is below band D. Ultimately our goal is to dispose of all band D or lower rated buildings.

As in previous years, our total vehicle fuel consumption dominates our carbon emissions, representing 90% of total Scope 1 and 2 annual CO2 emissions.

While our total fuel consumption has grown since the baseline year due to business growth and a corresponding increase in our fleet size, our total fuel consumption relative to our revenue has decreased by 21% from the base year; showing that our fleet is becoming more efficient each year.

We continue to carry out driver simulator training to our drivers. This helps to enhance individual driver skills, reducing accident/incident risk and improving fuel consumption.

Our average passenger vehicle emissions continue to fall and reached an all-time low of 112g CO2/km this year, a 4g reduction on last year. We continue to look at downsizing our vehicles and engines along with employing hybrid and electric vehicles where it’s operationally viable to do so.

We’ve reduced our water consumption by 5% since last year, which per employee is 6% lower than in the base year.

During the year we’ve made significant efforts to better understand our waste management contracts throughout the estate. Mitie’s waste and environmental experts have carried out detailed waste audits on all of our offices and sites (143 locations). This means we now have access to a full set of data, which as a result has given us a better understanding of where we are performing well and where we can improve.

Of the 143 sites, 45 have waste collected directly by the landlord and as stated in previous years, obtaining accurate data from landlords on recycling rates is unreliable and would not necessarily reflect the true waste volumes created by the Mitie business in that location (which is why we do not take into account those sites in our data).

Overall, recovery and diversion from landfill achieved on the sites we manage directly (ie using Mitie’s waste and environmental experts) is 95% but there is still scope for improvement through further recovery opportunities such as introducing food waste recovery on larger sites.

Our recycling rates have dropped slightly compared with last year, though we accept that there is a degree of uncertainty in our waste volumes and recycling rates. This is because of a higher proportion of sites, where we have to estimate waste and recycling volumes, than in previous years (including the MiHomecare business) and a reduction in the availability of waste management data across our estate.


How we performed


of our fleet is trackable

112G CO2 /KM

average vehicle emissions


reduction in fuel


reduction in carbon footprint per £m revenue compared to base year

Looking ahead
This year will see the roll-out of next generation telematics to our commercial fleet, which already has 92% fitted with traditional tracking. The new technologies will assist in better utilisation of our vehicles, look after the well being of our drivers and reduce mileage, carbon emissions, fuel consumption and accidents.

During 2015 we will be using the new Energy Saving Opportunity Scheme (ESOS) to focus efforts throughout the estate on where we
can reduce our energy consumption. This will include tasks such as optimising business management systems, low energy light fittings, and making the most out of technology.
Sustainability report 2016
Environmental report 2014

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