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Health and safety

What we've focused on

The safety and well-being of our people continues to be an absolute priority, wherever we work and whatever we do. Our expectation, quite simply, is that everyone at Mitie goes home safely at the end of the working day.

Our principal strategic effort over the last 12 months has been to focus on the following three areas:

  • Risk management leadership;
  • Employee engagement; and
  • Recognition of excellence in performance.

Driving the right behaviours to continually improve our health and safety performance starts at the top with our Board and senior management teams, which is why, during the year, over 140 senior managers attended risk management leadership workshops. These full day sessions focus on developing skills to manage health and safety risk, identify and deliver cultural improvement plans and better prioritise resources when managing people.

Employee engagement
Our safety and well-being employee engagement programme Work Safe Home Safe! is now well established and we realise that, to remain effective, the key messages need to be continually reviewed and revitalised. During the year we therefore launched a major new phase of the programme called ‘One lapse can last a lifetime,’ focusing on key behaviours and the consequences of decision making at work.

Above all we know it is important to recognise those people that truly excel and inspire those around them to go the extra mile and ensure no compromise is ever made on safety. Our 2014 safety awards programme recognised the achievement of individuals, teams and valued suppliers in helping us to deliver on our commitments, with over 190 guests joining the winners for a gala awards evening to celebrate their achievements.

How we performed


improvements in major injury rate


RIDDOR injury rate


reduction in incident severity rate

Looking ahead

We will continue to focus on safer working environments and behaviours through effective employee engagement, senior management leadership and simple processes and procedures.

As part of our continuous improvement plan, we will re-look at our health and safety strategy and develop measurable performance standards for what ‘good’ looks like in delivering health and safety excellence.

Our health and safety employee engagement programme will continue to be the bedrock in working to ensure that a safe business culture exists in all that we do. We will focus on the core message that everyone needs to go home safely at the end of the day and one small distraction might have serious consequences.

We will be using a wide range of media to spread this message, including an increased use of social media such as Twitter and Facebook.

Sustainability report 2016
Work Safe Home Safe

In the last 12 months we have enhanced our Work Safe Home Safe programme.

Work Safe Home Safe

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