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The exceptional, every day

Mitie’s culture is built on the simple premise of delivering ‘The exceptional, every day’ – our overarching commitment to customers, colleagues and other stakeholders.

‘The exceptional, every day’ is about Mitie being the best it can be – colleagues working together, knowing what to expect of each other and delivering the exceptional for customers. Keeping our promises. Day in, day out.

Our commitment is underpinned by our Purpose and Promises

Purpose: Our expertise, care, technology and insight create amazing work environments, helping our customers to be exceptional every day.
Promise to our customers: A trusted partner creating exceptional environments for your customers and people, adding value every day.
Promise to our colleagues: A place to work where you can thrive and be your best every day.

Our culture - there are five core values that shape how we behave at Mitie:

  • We are one Mitie
  • We are built on integrity and trust
  • We go the extra mile
  • Our diversity makes us stronger
  • Our customers’ business, is our business