Cleaning Services

With a focus on quality, efficiency and sustainable delivery models, we are one of the UK’s leading cleaning service providers. An award winning, people-centric business, our highly trained and technology-enabled specialist cleaning teams are at the heart of our customer promise of delivering the exceptional, every day.

Bouncing Back: Building the future workspace

Our latest brochure details how Mitie’s experts and unrivalled product offering can support your organisation to return to the workplace safely, productively and efficiently and will guide you step-by-step in the return to work with our extensive Mitie COVID-19 assured checklists.

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Our Services

We pride ourselves on delivering service excellence that is underpinned by SMART, efficient and innovative processes. Our people are engaged and developed through a supportive culture that helps them to thrive. And thanks to our sector knowledge and vast footprint, we’re able to deliver a quality-driven, tailored solution for you, whether for single sites or national portfolios.


hours of cleaning delivered a year


cleaning personnel employed across the UK


Square Feet of retail space cleaned every single day


international football pitches of retail space cleaned every day

Tailored support

We provide specialist cleaning and environmental services tailored to meet the exacting standards of a wide range of sectors. You can explore these below.

We provide a critical service to our customers nationwide, through our proactive and responsive specialist mobile teams. Our years of experience have made us experts in a wide range of technical cleaning solutions, including windows and high-level, biohazard and disaster response, commercial kitchen deep cleans, floors maintenance and refurbishment and carpet and upholstery cleaning services.

This breadth of expertise enables us to implement innovations across services to continuously improve solutions for our customers, delivering the highest quality in the most efficient way.

Our dedicated industry experts deliver comprehensive cleaning solutions tailored to our customers’ specific business challenges.

First and foremost, in every decision we take, we consider the health and safety of all employees. But it is not just our approach to safety that makes us different. We have a built-in awareness of Manufacturing ISO requirements including 9001, 14001, 18001, 15221, meaning we understand exactly what our customers need.

Our range of experience means we also understand how to approach solutions that have both industrial and commercial requirements. This combination has seen us gain detailed knowledge on industrial building layouts and optimal shift patterns, so we can always ensure the safest, most efficient use of resources to clean any site. This is enhanced by our Lean Six Sigma competencies, streamlining processes to provide the best possible solution to every customers’ unique requirements.

Finally, we believe in being sustainable in our work. That’s why we embed environmental awareness into every decision, using chemical-free or minimal chemical solutions whenever possible.

With our nationwide coverage, we are available whenever and wherever you need us, operating 24/7, 365 days a year if required. In addition to round-the-clock cleaning services, we also give customers access to our 24-hour helpdesk, assisting you whenever you need.

Our expertise and scale has enabled us to create an industry-leading logistics and supply chain, ensuring we always deliver consumables and cleaning products to the right place, at the right time.

We believe in delivering exceptional service to every customer, which means we are always striving to create new, innovative solutions to every challenge. With our technology-led approach to cleaning, we can provide an on-demand service that provides quality cleaning in an efficient and cost-effective way.

We understand that in the Food and Hygiene sector, QHSE and hygiene standards are business critical when it comes to cleaning. Our LiveSafe standards ensure we always put health and safety first with every customer. We deliver high quality solutions in the safest possible way and always adhere to Lean Six Sigma competencies to continuously improve operational efficiencies.

Our dedicated management team has extensive expertise in food standards, ensuring that wherever we have an interaction with food hygiene we work based on the principles of HACCP (Hazard Analysis and Critical Control Point) and COSHH (Control of Substances Hazardous to Health), in line with current legislation and cleaning and manufacturing requirements.

We understand that in pharmaceutical and clean room environments cleaning standards are business critical. We put health and safety first in every decision we take, ensuring the correct personal protective equipment (PPE) is utilised and our teams have a deep understanding of COSHH (Control of Substances Hazardous to Health).

Our dedicated management team bring a wealth of experience in clean room environments and significant expertise in the pharmaceutical industry. We follow strict processes and protocol standards for both biomedical and general pharma manufacturing environments, supported by our own QHSE LiveSafe standards.

We deliver sustainable, environmentally aware solutions using chemical-free or minimal chemical solutions wherever possible. Utilising Lean Six Sigma principles, we always look to innovate and improve service delivery to drive efficiencies.

For over 27 years, some of the UK’s largest public sector organisations have trusted us with their cleaning operations.

Our strength and capability in this sector are underpinned by a focused and specialist management team. With nationwide capability we provide the public sector with a consistent service throughout the UK. Our locally-based Service Support Managers are also on hand to give a specialised individual service to our education customers, utilising local knowledge and experience.

We’re dedicated to providing an exceptional, great-value service for local and national government, education establishments and police forces. Our management teams are all trained to BICSc standards and use their industry expertise to deliver a safe, technology-led solution supported by a best-in-class logistics and supply chain.

Whether it’s a large fast moving consumers goods retailer with a national requirement or a local shopping centre, we have the scale and experience to deliver retail cleaning services across local, small and large format stores.

We have a dedicated team who specialise in distribution centre cleaning with detailed understanding of seasonal requirements and the importance of hygiene standards in all areas.

Our leisure and shopping centre support team cover both large national portfolios through to stand-alone local centres, utilising our best-in-class logistics and supply-chain, getting the consumables and cleaning materials to the point of need, on time, every time.

Our service support managers are based across the UK to offer regional, tailored support to every customer, always putting health and safety first. Taking a technology-led approach to every customer, we deliver innovative, efficient solutions no matter the challenge.

We cover some of the major UK transport infrastructure from airports to key rail hubs. Large transport hubs come with their own unique challenges and keeping the toilets clean at one of the busiest airports in the world is just one of them.

We specialise in cleaning large thoroughfares which have high traffic demand and use our technology-led approach to deliver this efficiently whilst meeting cost and service key performance indicator (KPI) requirements. This approach has also made us specialists in large format machinery, robotics and telematics, to always deliver innovative, cost-effective solutions to every challenge.

Our focus on health and safety ensures we always put employee safety first and foremost in every decision we make. We also strongly believe in delivering environmentally sustainable solutions, which is why we always strive to use chemical-free or minimal chemical solutions.

The approach we take in the transport and logistics sector is all underpinned by our experienced and dedicated management team. All are trained to BICSc standards and have deep understanding of Lean Six Sigma competencies, to ensure they can deliver the most efficient solution to every customer.

Keeping the UK running: responding to the COVID-19 pandemic

Mitie’s role in maintaining critical infrastructure is fundamental. From energy to hazardous waste, critical asset maintenance to cleaning, and security to gritting, the services we provide help keep the UK running. And in these challenging times, we have never been more agile.

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Insights & News

Meet the Team

Lorraine Davis

Director of Cleaning Services

Nick Heath

Regional Director, Cleaning Services

Robert Kneale

Regional Director, Cleaning Services

Craig Robertson

Regional Director, Cleaning Services

How can we help?

If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place.

Please fill in our short form and a member of our team will be in touch.

Other Mitie Services


We offer self-delivered, end-to-end project services, from design and build through to commissioning. An experienced principal contractor, we manage and deliver a wide range of construction and refit work for our customers, right across the commercial, retail, industrial, social and domestic property sectors. Our in-house capabilities and specialist services include consultancy, design, construction, delivery, warranty management, project management and risk management.

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