bio Lorraine Davis Position: Director of Cleaning Services Lorraine has over 40 years’ experience in the cleaning industry, working in a number of operational and business development roles in complex environments, such as healthcare and education. In 2019, Lorraine was appointed Chairman of the British Institute of Cleaning Science (BICSc), a post she will continue to hold until September 2022. Her previous roles include Head of Cleaning at G4S for 8 years and she has also previously collaborated with the World Health Organisation, as part of the Clean Hospital Group, and the NHS to help develop the 2021 National Cleaning Standards for hospitals. In addition, Lorraine has worked with Public Health England to support with the development of the Covid-19 guidance for Facilities Management. As Director of Cleaning Services, Lorraine will develop Mitie’s ‘Centre of Excellence’ training academy as well as drive Mitie’s innovation-led approach to cleaning.