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Culture and values

Everything we do at Mitie is underpinned by our vision and values

Everything we do at Mitie is underpinned by our vision and values. They form the basis of our culture and show our employees and the outside world what we’re all about.

Our culture is one of the things that make us stand out...

We’ve developed a culture that’s inclusive and which recognises talent and not gender, age or ability. We also pride ourselves in being open, honest, fair and hardworking, but we make sure we have fun at the same time.

Above all, we want you to enjoy coming to work every day, so we’re committed to ensuring that each and every one of our people are safe, motivated and engaged while at work.

And, naturally, in return for all of your passion and dedication, we like to give something back. Respect and recognition for a job well done are always top priorities and helping you develop your skills to progress your career is just part of a normal day with us.

It's important to say thank you - click here for more on reward and recognition
Our vision

Inspiring change in the way people live and work.

Our three core values:

at service delivery, we must be the best at everything we do.

always ask ourselves, why do I do it this way? How can I do this better? What else can I do?

have fun and be passionate about what you do.

We inspire our people to achieve - click here for more on learning and development

To best describe the culture at Mitie, we asked a handful of our people to tell us what they think it is like. Here’s what they had to say.

To make Mitie an even better place to work, we run an annual employee engagement survey, Misay, to get our people's thoughts on the way we do things as well as their suggestions for improvement. 


According to our most recent survey, Misay:


  • 81% of our people said they were proud to work for Mitie

  • 85% intend to stay working with us for the next 12 months

  • 76% enjoy coming to work – mainly because of who they work with and the variety of their role

  • 72% said they'd recommend friends and family to work at Mitie

  • Our people described our culture as fair, hardworking, diverse, professional and focused on safety

  • 82% agreed that in their business area they work together to help each other

It's the little things that count - click here for more on Mitie benefits