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Improving environmental performance at North East Scotland College

What was the client looking for?

North East Scotland College (NESC) was looking for a full property and facilities management (FM) solution, which would help to establish an effective environmental management system (EMS) and ensure their estate was efficient and cost-effective. They also wanted to improve the college's environmental performance and demonstrate their commitment to sustainability by securing the ISO 14001 environmental management accreditation.

How did we help?

Mitie has delivered hard and soft FM services to NESC’s estate for over 12 years and has successfully managed several large construction and refurbishment projects. Our partnership with NESC has created an educational facility that staff and students can take pride in being part of.

To ensure significant savings were made across the contract, we implemented our integrated delivery model in which we self-deliver the whole range of services. This, coupled with the expertise of our teams, has ensured that there is no compromise in efficiency of service and quality of delivery.

Taking ownership of the FM services at three new sites and putting together a small maintenance team at Fraserburgh Campus have also been key to ensuring success, allowing for PPMs  reactive jobs to be completed within set SLAs   to meet the college’s demands. 

In 2015, we embarked on a journey to upgrade the current Maximo CAFM System  used across NESC to improve the efficiency of their buildings and reduce running costs. This involved a full analysis of around 20,000 assets which was uploaded onto a cloud system for client and external auditor use.


One of Mitie’s objectives involved supporting the college to improve sustainability. To facilitate this, we extended our LED lighting replacements across the estate to cut electrical costs and reduce carbon usage.  We also installed an energy usage metering system to identify and analyse water, gas and electricity usage. Finally, upgrading NESC’s old oil boilers with a new, modern boiler system has further reduced energy consumption reduction and carbon usage across NESC’s facilities.

“The team has made a marked impact by developing a carbon reduction programme and working towards a ‘zero waste’ culture, allowing us to exceed government targets through systematic baseline monitoring and innovative energy projects.” – Rob Wallen, Principal of NESC.

As a result of our joint efforts, the college has successfully obtained the ISO 14001 environmental accreditation and has significantly reduced its carbon footprint. In 2009 NESC became the first college in the UK to be recognised with the EcoCampus Platinum Award, demonstrating these positive developments in sustainability.