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Mitie

T: 03306780710  /  E: info@mitie.com

Earning Birmingham Airport 'Best Cleaned' award second year in a row

Birmingham Airport’s aim each day is to deliver a truly world-class service for the nine million passengers that travel through the airport each year.


Services provided

Cleaning

What was the client looking for?

With an increasing footfall and an environment that is continuously changing, the highest standard of facilities is core to enhancing the passenger experience.

Our promise from the beginning has been to exceed all stakeholders’ expectations: our client’s, customers’ and employees’, which is underpinned by our continual drive towards innovative and technology-led solutions.

How did we help?

This year, we’ve introduced robotic technology, which has improved operational efficiencies, helped to deliver an exceptional cleaning performance, and assisted our cleaners who were using manually operated auto‑scrubbers.

The results

As an additional resource to our cleaning team at Birmingham Airport, the robotics have enabled our cleaners to focus on higher-skilled, value-added tasks, resulting in increased staff morale and productivity.

Furthermore, by utilising ultraviolet light technology, the robot removes 99.9% of viruses and bacteria, and their advanced water saving systems reduce the consumables required for cleaning, leading to significant costs savings for the client.

For the second year, we’ve received the Kimberley-Clarke Golden Service Award for the Best Cleaned Transport Hub with Birmingham Airport.