Simon has over 30 years' operational experience within the built environment sector. From humble beginnings with a trade apprentice background, rising to regional and operation director levels at a number of facility management or construction companies. He is degree qualified with a BSc (Hons) in Structural Design and Construction Management and is also a full member of the Chartered Institute of Building (MCIOB). With 10 years’ operating experience in the insurance sector; managing surveying validation departments, contact centres, supplier networks and customer experience management, Simon is as much at home dealing with the fast turnaround activities of the home emergency sector, as he is with the more involved large loss claims management. To consolidate the development and growth of the business, Simon has vast experience in business development and contract mobilisation, with his last award before joining Mitie, being valued at over £340m.