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Redefining the FM contract model There is no doubt in anyone’s mind that the workplace is changing. The challenge for organisations is understanding how those changes are going to continue, and how to create a FM services road map that will allow them to keep pace with change, anticipate its evolution and ensure they stay at the leading edge. - PDF. Published 22 February 2017
Using data to reshape the workplace There is no aspect of working life that has been untouched by the explosion of data. For any organisation, being able to analyse and interpret data in order to support business strategy and its execution is becoming critical. For property and facilities management professionals, utilising data and making the most out of this rich source of information has huge potential for improving the management of workplaces. To help organisations on their data journey we have produced this strategy guide to help lay the foundations for developing a data-led, decision-making strategy. - PDF. Published 22 February 2017
Building a better workplace services model Mitie recently hosted a roundtable for property and FM professionals working in the financial and professional services sector to discuss how to build a better workplace services model. A range of issues were discussed including how the FM supplier and client engagement model and procurement process needs to evolve, and the challenges involved in making these changes. Download the full document to find out more. - PDF. Published 22 February 2017
Energy Strategy Guide - taking an integrated approach to energy This report is based on research with a number of FTSE 250-level executives - including a dinner event where the key issues were debated at length - combined with expert input from specialists across Mitie and our energy consultancy Utilyx. It aims to set out the key issues faced, highlight some of the solutions and stimulate ideas on how your business can make the most of the energy challenge.The more forward-thinking are starting to see that having an integrated energy strategy can deliver far more than just cost and carbon savings. Developing a smarter approach to energy can provide better working environments, greater employee engagement and enhance reputation. - PDF. Published 22 February 2017
Delivering the vision of an integrated workplace This research draws on face-to-face interviews with property, estates and facilities directors across major UK organisations, as well as a qualitative element which included surveying over 200 facilities managers and other in-house property managers through working with organisers of the Facilities Show. This research report looks at the evolution of ‘Workplace Services’ and how this represents an opportunity for FM to provide new service solutions that focus more on supporting people, and less on the buildings from which they work. - PDF. Published 22 February 2017
Driving workplace efficiencies in the legal sector Mitie recently hosted a roundtable for property and FM professionals working in the legal sector to discuss how to drive workplace efficiencies while maintaining a productive and high quality environment for staff. This report covers the main points raised by attendees at the event, and looks ahead at what the future holds for FM and property professionals working in the legal sector. - PDF. Published 22 February 2017
Making agile working work for you Mitie’s research conducted during 2013, with property and FM directors, found that agile working was one of the most frequently recurring topics mentioned as having significant influence on the way senior property and FM directors plan and use property. Largely driven by technologies that allow people to take their work with them, this is a change in working styles that has significant implications both for business efficiency and productivity. We have brought together our clients’ experience to produce this strategy guide as a reference document to give insight and ideas to organisations looking to reap the rewards of this exciting and innovative approach to work. - PDF. Published 22 February 2017
What's shaping commercial property strategy? During the first quarter of 2013, Mitie commissioned an independent qualitative research programme, among senior property and facilities directors across the UK, to develop a closer understanding of the issues and opportunities they face. The research identified a number of pressing issues providing significant implications for the FM industry. - PDF. Published 22 February 2017
The shrinking world of commercial property During the first quarter of 2013, Mitie commissioned an independent research programme to gain a deeper understanding of the factors shaping commercial property decisions, together with how organisations are responding. This document explores how these changes are not just affecting the workplace, but how people themselves are changing the way they work altogether. Organisations’ needs from commercial property are not just evolving, but going through a revolution. This document is designed to draw together threads from both this and other research to provide insight into the changing world of commercial property. - PDF. Published 22 February 2017
Maximising the passenger experience Come rain or shine, the transport sector is always in the news – whether it’s hourly travel reports on the radio, frozen up runways in winter or the debate about HS2. Ensuring passengers have the best experience isn’t always straightforward, but working together with suppliers to create a pleasant and comfortable travelling environment goes a long way to maximise the passenger experience. Download this paper to understand the vital role FM plays in improving the overall passenger experience and adding real value to transport operators. - PDF. Published 22 February 2017
How will you be working in 2020? This whitepaper has been created from the content delivered at The Cleaning Show 2015 and takes a look at the current and future trends in the cleaning industry. Tackling issues such as agile working and new technologies, the paper outlines how we believe you'll be working in 2020. Download the whitepaper now to gain an insight into Mitie's view of how the cleaning industry is set to change over the next five years. - PDF. Published 22 February 2017