T: 03306780710  /  E: info@mitie.com

Community investment

The best measure of our success is the satisfaction of the residents we serve. A lot of that is down to good communication. We make sure there’s plenty of opportunity for residents to learn more about us – we take time to listen to their needs, and explain our work processes to them. We also ask for regular feedback. Whether it’s through residents’ forums, coffee mornings, repairs surgeries, or estate fun days, we encourage them to play an active role not only in the planning and delivery of our services, but in helping to shape and build sustainable communities.

We want to leave a positive legacy behind that lasts long after our workforce has left. It’s not just about the fabric of the homes we work on; it’s about the community around those homes, and helping make people proud of where they live.  

Some of our initiatives include Work Clubs to help residents look for work, improve their CV, and prepare for interviews; DIY days to teach new skills, from painting and decorating to tiling and plumbing; work experience and apprenticeships with Mitie; youth activities during the school holidays; and our award-winning Skills Centres, which bridge the gap between education and employment.