T: 03306780710  /  E: info@mitie.com

Reactive repairs

Mitie carries out over 270,000 responsive repairs every year for over 100 social housing providers across the UK. That’s a huge responsibility, and just like ensuring a fast response, this is one we take very seriously.

Through meeting the needs and expectations of all the clients and residents we serve, we’ve built a reputation for outstanding repairs and maintenance services. We understand that residents want their repair to be done quickly, conveniently, and properly; landlords want the right repair done at the right time and in a safe and efficient way, to protect the value of their assets. That’s why being responsive and carrying out high quality building maintenance is exactly what we do.  

An innovative approach to responsive maintenance

At a time when everyone’s looking for improved efficiencies and lower costs, we’re constantly exploring new ways to do that for our social housing clients. We achieve this by redesigning house repairs and voids refurbishment processes to drive out wasteful practices that cost time and money, mapping repairs by trade and geographical location to make our asset management programmes smarter and using state-of-the-art technology to capture real-time data. However it is accomplished though, our responsive repairs and building maintenance services are continuously looking at new and innovative ways to enhance efficiency and value. 

Mitie is driven by being a world-class responsive repairs company – one that delivers you better value for money, and keeps the wellbeing of residents at the forefront of everything we do.

Vacant property maintenance

When it comes to void property services and maintenance, we know the importance of reducing turnaround time to minimise expenses and financial exposure for landlords. That’s why our voids maintenance team are made up of specialists in vacant property refurbishment and management.

With over 25 years’ experience, and a market-leading reputation, we can provide clients with a complete solution to secure, repair and maintain vacant properties:

  • Lock changes;
  • Making safe water, gas and electric supplies;
  • Emergency boarding and glazing;
  • Property inspections and surveys;
  • Full safety checks;
  • Cleaning and bulk rubbish removal;
  • Property repair and refurbishment;
  • Energy performance certificates (EPC) management;
  • Waste management.

Whether it’s a residential home or even a listed building, our team works in all types of properties and can solve all vacant property problems. There really isn’t anything our team of experts can’t handle.

Our objective is the same as yours: to get vacant properties back on the market, quickly, efficiently and cost-effectively, with no risk to our customers.

Richard Hughes

Partnership Development Director
Property Services