Using the Mitie Connected Workspace
The MCW is applicable at every level to every facet of the
modern workspace. But rather than being complicated as a result, it is available in simple, modular form.
The modules correspond to six common workspace imperatives: Resilience, Security, Utilisation, Sustainability, Experience and Wellbeing.
Of course, it’s possible to utilise the MCW for one module only, but the MCW comes into its own when used to connect multiple modules.
Every aspect of the journey and the experience your customers have with your people, your places and your processes.
The efficiency at which buildings and facilities are utilised.
The ability and level at which infrastructure, assets and processes can operate to specification and withstand problem scenarios.
The security of workspace environments.
Data-driven decision-making provides the ability to conform to legislation, minimise wastage, optimise energy usage, and reduce environmental impact.
People's health and happiness at work.
Data gathering devices and sensors are deployed at critical locations throughout the workspace. For example, they may be used to monitor desk usage to help make hot-desking facilities more efficient. They may be used to monitor CO2 levels to maintain optimum air quality and reduce environmental impact. They may be used to gauge footfall in retail environments. Whatever the application, Mitie will identify the best devices to match objectives. Importantly, we’ll even integrate with existing data gathering devices if and when requested.
Unlike many of the connected devices used in the consumer environment - and many corporate environments - the data stored and accessed by the Mitie Connected Workspace is compatible, regardless of the nature of the devices and systems providing the raw information. This is an important distinction as it means systems and facilities are monitored as a whole rather than in isolation of each other.
Artificial intelligence and analytics
Artificial intelligence and analytics form the interpretation and learning component. Data produced by sensors and systems is analysed for patterns and trends, and accessed for reports and monitoring purposes by the various user interfaces (component 5).
Where regular maintenance is required, the Mitie Connected Workspace initiates procedures automatically. More significantly, it also automatically reacts to unforeseen issues, triggering remedial action as and when needed.
Users at all levels of the workforce interact with the Mitie Connected Workspace in different ways using different entry points. With meeting room bookings made easy, meal preferences known, and temperatures kept constant, office staff enjoy a smoother
journey through their working day. Cleaning staff utilise location-based wearable devices to help notify them of when and where cleanup is required. Maintenance and engineering staff access apps to report and monitor systems and infrastructure usage. Facilities managers access dashboard systems to report utilisation of buildings, deskspace and energy usage.
Drawing upon the experience and expertise of Mitie’s FM and professional services teams, the Mitie Connected Workspace is implemented seamlessly, in close partnership with clients.