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Our total energy consumption (electricity and gas) in 2016/17 was around 50% lower for our Facilities Management business and 29% lower for the group, compared to our 2009/10 base year. Our energy intensity (tonnes CO2/ £m revenue) was 31% lower than in the base year and 19% lower in terms of tonnes per employee. Our gas consumption did increase by 7% against the previous year and this can be attributed to the harsher winter seen in 16/17. Overall we remain 31% lower than our 2009/10 base line year.

To improve our data quality we have invested in Automated Meter Reading technology (AMR) throughout the estate. This programme of work, completed in May 2015 saw AMRs installed on the 104 sites that have direct meters. These will help us more accurately measure and forecast energy data, and achieve up to 15% in energy savings. After an extensive energy audit, we found that our entire property estate is above band E in energy efficiency and that no new property is being acquired that is below band D. We are continuing to work towards our goal to dispose of all band D or lower rated buildings and this financial year we disposed of 42 sites in an effort to reduce the number of inefficient buildings in our portfolio.


As the UK’s 11th largest fleet running over 7,000 vehicles across our car and commercial fleet, we are committed to reducing our
impact on the environment. By the very nature of fleet size and geographic spread, Mitie’s fleet uses large volumes of fuel (approx 15m litres per annum) to deliver the needs of our clients and services.

As in previous years, our total vehicle fuel consumption dominates our carbon emissions, representing 91% of total Scope 1 and 2 annual CO2 emissions.

While our total fuel consumption has grown since the baseline year due to business growth and a corresponding increase in our fleet size, our total fuel consumption relative to our revenue has decreased by 29% from the base year; showing that our fleet is becoming more efficient each year.

We continue to carry out driver simulator training to our drivers. This helps to enhance individual driver skills, reducing accident/incident risk and improving fuel consumption.


Our consumption of water has increased by 53% since last year which, although a significant increase, has been due to improvements to our data collation processes which have allowed us greater visibility of water usage at all our sites. Through continued improvement of data collation we are able to more easily identify areas within our business for improvement and put targets in place to achieve them.


Overall, recovery and diversion from landfill achieved on the sites we manage directly (ie using Mitie’s waste and environmental experts) is 59%. However, we have seen an overall decrease on waste of 11% against the previous year. There is still scope for improvement through further recovery opportunities such as introducing food waste recovery on larger sites.

Our recycling rates have decreased by 15% compared with last year, and this could be attributed to increased accuracy of our waste data where more sites have been able to provide us with data and also through reducing our overall level of waste. Though we accept that there is still a degree of uncertainty in our waste volumes and recycling rates, the greater visibility achieved through more accurate data allows us to target where further reductions could be made.

Looking ahead

Energy awareness is our next focus. During 2016/2017 we have run a number of online awareness campaigns to ensure as many colleagues as possible are made aware of the impact of poor energy usage and we will continue to provide accredited training to our employees.

Simple messages like switching off lights, computers or the air conditioning, alongside interesting usage statistics, will be communicated regularly in all Mitie offices and on private social media networks to reach more of our people.

Where cost effective, we will replace light fittings for low energy units. We will also focus on the overall reduction in energy and waste by working towards a Hub and Spindle accommodation model, reducing the number of locations by 20-30% and investing some of the savings in the remaining estate to further support carbon reduction targets.

In of transport, we have carried out extensive trials of the next generation of vehicle tracking and telematics systems. Having received the results, we are evaluating the benefits of installation across the complete commercial fleet, with the potential of also fitting some of our core car fleet if deemed beneficial.

We are also continually assessing the market place for new technologies, which will assist us in enhanced driver and vehicle management, whilst reducing the risk to our drivers and the general public