Aria

Aria, your Mitie app

In a service-driven world, people have come to expect convenience, speed and simplicity as standard. This is especially true of the workplace. That’s why Mitie developed Aria, an award-winning workspace solution to seamlessly connect users to services available as both an app and online.

Aria allows for the reporting of FM issues through Esme, our chatbot, which links to your CAFM system to raise and process jobs. It also provides interactive communication between employees and building operators and facilities. The ability to send and receive information helps to solve problems faster or preventing them from occurring in the first place.

Features include:

• Personalised user profile
• Information sharing with colleagues
• A news feed to keep up-to-date with latest events
• Facilities to provide feedback and manage issues
• Esme chatbot