Healthcare

In the healthcare industry, facilities must meet a rigorous set of standards while delivering effective, efficient and attentive care to patients. Effective facilities management helps hospitals reduce downtime, prioritise safety and meet these standards so they can focus on clinical priorities that puts patients first.

Facilities management supports compliance by ensuring hospitals meet strict NHS Cleaning Standards, Health Technical Memoranda (HTMs) and NHS Green Plan initiatives. Mitie’s BICSc-accredited cleaning teams are supported by innovative technology and data platforms to deliver environments that align with NHS standards, while waste management strategies and energy-efficient upgrades help hospitals comply with Green Plan requirements.

Technology and data are becoming increasingly crucial for efficient facility management, especially in a healthcare setting. Intelligence platforms like Mitie’s Merlin Protect 24/7 provide real-time insights with proactive risk management. Digital platforms allow for demand-led job allocation to ensure resources are deployed where needed, and can record compliance data, giving facilities a view of their performance.

Smart monitoring and preventative maintenance can reduce downtime and extend the life of important hospital systems and equipment. Mitie’s integrated facility management streamline operations across cleaning, maintenance and security to improve efficiency while sustainability initiatives and waste management reduce energy and waste cost.

Yes. Mitie delivers services in theatres, laboratories, wards and more, using specialist teams and auditable processes. By rigorously auditing against HTM standards, we provide Trusts with the assurance that their estate is legally compliant and clinically safe.

Mitie uses data-led resourcing, technology and trained teams to improve efficiency, hygiene and responsiveness.

Mitie supports NHS and private healthcare providers across community clinics and acute hospitals with cleaning, engineering and support services focused on safety, infection control and resilience, helping maintain efficient environments so clinical teams can focus on patient care.

Mitie delivers a wide range of healthcare FM services, including cleaning, catering, portering, security, estate management, engineering maintenance and projects, and more. Services are tailored to support infection control, patient safety and clinical operations.

Mitie delivers technology-enabled cleaning, hygiene and engineering services that help hospitals achieve the highest standards of safety, compliance and operational resilience. Through robotics, intelligent data insights and outcome-focused delivery, we create safer clinical environments and support uninterrupted service performance. Our building maintenance approach goes beyond asset upkeep to protect the Trust’s statutory compliance, with PPM programmes aligned to HTM requirements and underpinned by Authorising Engineers (AEs) and Competent Persons (CPs) who translate complex standards into assured day-to-day execution.

Mitie applies smart facilities technology to improve efficiency and responsiveness in hospitals. Tools such as sensors and digital task management help teams prioritise cleaning, portering and maintenance where demand is highest.

Mitie supports service continuity through digital and preventative maintenance, helping avoid disruption to critical systems. This ensures essential healthcare services remain operational at all times.

Mitie helps NHS and private healthcare estates reduce energy use, waste and emissions through decarbonisation planning and delivery, while maintaining safe, compliant clinical environments and high standards of patient care.

Healthcare organisations choose Mitie for its long standing NHS experience, skilled workforce and technology led approach. Integrated services help improve efficiency, patient experience and outcomes across complex healthcare estates.