Integrated Facilities Management We work closely with our customers to build a deep understanding of their business and align to their strategic goals. Our experience providing a depth and breadth of self-delivered, digitally-led, integrated facilities management services enables us to offer a connected, insight-driven, proactive solution that helps your organisation thrive. Bouncing Back: Building the future workspace Our latest brochure details how Mitie’s experts and unrivalled product offering can support your organisation to return to the workplace safely, productively and efficiently and will guide you step-by-step in the return to work with our extensive Mitie COVID-19 assured checklists. Find out more Our Services Effective Integrated Facilities Management means tailoring our offering and creating solutions unique to the environments, culture and business drivers of each customer. Thanks to our industry expertise, leading technology and data analytics, and best in class strategic partners, we can ensure the quality, performance and innovation of the facilities management services we provide. 0+ clients in the UK and Ireland 0% of services self-delivered 20-0% savings unlocked through an IFM approach 0 point Net Promoter Score increase in 3 years Integrated Solutions Our Integrated Facilities Management solutions are underpinned by four key pillars: Strategic Account Management, Technology, a ‘One-Team’ approach, and Partnership. Strategic Account Management Our Strategic Account Management model provides a single point of control and accountability for each Integrated Facilities Management contract. This enables our service to continually evolve to meet your changing needs. It also makes us agile and able to change the operational model, delivering innovations and new ways of working as requirements develop over the contract period. The result is a solution that is cost effective, aligned with your strategic direction and is flexible and interchangeable dependent upon your business or building needs. Technology The intelligent use of technology, systems and data analytics enables us to offer you estate-wide transparency of performance, cost of service and compliance. Our proprietary digital platform consolidates and analyses data from across Mitie operations to provide targeted information on the performance of your portfolio. The insights driven by this platform enable proactive decisions, unlock better value, ensure more uptime and deliver greater efficiency. Further embracing digital transformation, our Connected Workspace offering enables us to improve the performance of your buildings, the resilience of your critical infrastructure and the wellbeing and productivity of your people. One Team Our goal is to create one team with a shared vision to deliver exceptional services. Applying this approach and culture at contract level encourages flexibility, reliability and cost-effectiveness. It removes barriers and encourages people to think beyond their specific job role to consider how they can support one another to deliver to our customers and create exceptional workspaces. This culture goes beyond the teams dedicated to your organisation and incorporates our wider business colleagues as well as our supply chain partners. This ensures that you will always benefit from the full extent of industry best practice support. Partnership Developing partnerships with our customers is essential to driving the culture of service transparency and collaboration needed to innovate and evolve facilities management services. By working with us, you will get a partner who takes the time to understand everything about your business, estate and colleagues in order to build a solution tailored exactly to your needs and within your budget. Keeping the UK running: responding to the COVID-19 pandemic Mitie’s role in maintaining critical infrastructure is fundamental. From energy to hazardous waste, critical asset maintenance to cleaning, and security to gritting, the services we provide help keep the UK running. And in these challenging times, we have never been more agile. Find out more > Insights & News Tailor by Service Tailor by ServiceShow allCare & CustodyCleaning ServicesConnected WorkspaceDocument ManagementEnergy & CarbonEngineering MaintenanceEngineering ProjectsHealthcare ServicesIntegrated Facilities ManagementIntelligence, Assurance & RiskLandscapesOccupier ServicesPlan ZeroSecurity & FireSignature Front of HouseSmart BuildingsSustainabilityTechnical ServicesVettingWaste Tailor by Sector Tailor by SectorShow allCentral & Local GovernmentDefence & AerospaceDistribution & LogisticsEducationFinancial ServicesHealthcareInformation TechnologyLeisure & HospitalityManufacturingPharmaceuticalsProfessional ServicesReal EstateRetailTelecomms & MediaThird SectorTransportUtilities Tailor by Resource Tailor by ResourceShow allArticleAudioBrochureCase studyCompany NewsFlyerPress ReleaseReportVideoWebcastWhitepaper Reset Press Release 18 June 2021 Mitie and apetito innovate to cut carbon from the menu at St. George’s University Hospitals NHS Foundation Trust From growing the crops and feeding the cattle through to packaging, transporting and throwing away waste, food-related emissions are estimated to account for over one third of the world’s greenhouse emissions. Read More Press Release 14 June 2021 Mitie wins seven-year maintenance contract on the Future Defence Infrastructure Services programme Mitie has won a new seven-year contract to deliver maintenance services on the Future Defence Infrastructure Services (FDIS) programme for sites across Scotland and Northern Ireland. Read More Press Release 1 June 2021 Mitie welcomes new Director of Cleaning Services Mitie has announced today that Lorraine Davis has been appointed as Director of Cleaning Services. Read More Video 20 May 2021 Webinar: Biodiversity, the role of small green spaces On 19 May 2021, Mitie hosted a biodiversity webinar alongside guests from the Wildlife Trust, Lloyds Banking Group, JLL, National Parks and Plantlife, the recording and presentation are available here. Read More Press Release 17 May 2021 Mitie grows relationship with Scottish Government with seven-year contract Mitie has extended its 13-year partnership with the Scottish Government with a new seven-year facilities management contract. Read More Load More Awards & Accreditations Awards 2019 – Hospitality Assured Best Newcomer, Institute of Hospitality Awards Recognising IFM delivery at Marsh McLennan’s Tower Place HQ 2019 – Gold, Royal Society for the Prevention of Accidents – awarded to Mitie Engineering 2019 – RoSPA Gold Medal, Royal Society for the Prevention of Accidents – awarded to Cumbria Collaboration for achieving six consecutive gold awards Other Awards > Accreditations 2018 – Hospitality Assured World Class Accreditation – awarded to 1Team at Vodafone Other Accreditations > Rolls-Royce has a very close working relationship with Mitie. For us, it’s about customer experience and how the customer perceives performance. Mitie has empowered its Facilities Managers to create one winning team. This efficiency is just one example of how Mitie strives to deliver the exceptional, every day. Rolls–Royce Global Performance Manager, Darren Fox Meet the Team John Wright Group Sales Director Beverly Winrow Managing Director, Strategic Accounts James Greer Head of Pricing Strategy Alex Miller Head of Bid Strategy How can we help? If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place. Please fill in our short form and a member of our team will be in touch. Other Mitie Services Projects We offer self-delivered, end-to-end project services, from design and build through to commissioning. An experienced principal contractor, we manage and deliver a wide range of construction and refit work for our customers, right across the commercial, retail, industrial, social and domestic property sectors. Our in-house capabilities and specialist services include consultancy, design, construction, delivery, warranty management, project management and risk management. Find out more
Press Release 18 June 2021 Mitie and apetito innovate to cut carbon from the menu at St. George’s University Hospitals NHS Foundation Trust From growing the crops and feeding the cattle through to packaging, transporting and throwing away waste, food-related emissions are estimated to account for over one third of the world’s greenhouse emissions. Read More
Press Release 14 June 2021 Mitie wins seven-year maintenance contract on the Future Defence Infrastructure Services programme Mitie has won a new seven-year contract to deliver maintenance services on the Future Defence Infrastructure Services (FDIS) programme for sites across Scotland and Northern Ireland. Read More
Press Release 1 June 2021 Mitie welcomes new Director of Cleaning Services Mitie has announced today that Lorraine Davis has been appointed as Director of Cleaning Services. Read More
Video 20 May 2021 Webinar: Biodiversity, the role of small green spaces On 19 May 2021, Mitie hosted a biodiversity webinar alongside guests from the Wildlife Trust, Lloyds Banking Group, JLL, National Parks and Plantlife, the recording and presentation are available here. Read More
Press Release 17 May 2021 Mitie grows relationship with Scottish Government with seven-year contract Mitie has extended its 13-year partnership with the Scottish Government with a new seven-year facilities management contract. Read More
