Integrated Facilities Management

Combine all the services you need to open a whole world of capabilities – expertly delivered and intelligently in tune with your ambitions, culture and changing needs. Encompassing sustainable solutions and decarbonisation strategies, welcome to integrated facilities management.

Drive better business outcomes with integrated facilities management

Discover how an integrated approach enables you to deliver a more agile, sustainable service experience, fully streamlined and in tune with changing needs for better business resilience.

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Why choose integrated facilities management?

There are five compelling reasons to opt for IFM.

Save time on service management

Spend more time and effort creating real business value by consolidating a confusing set of independent suppliers into one single, simplified service experience.

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Reception area at Mitie's offices in The Shard, London

Adapt and improve as you go

Enjoy quick wins and long-term success by scrapping intermittent equipment reviews in favour of continuous facilities monitoring and optimisation.

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Make smarter business decisions

Get equipped to make more informed choices by swapping disparate sets of incompatible data for one holistic set of insights you can act upon.

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Move your business forward

Encourage more efficient teamwork with greater consensus and value realisation, all to build valued relationships with stakeholders.

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Increase your business’s adaptability

Break free from rigid operating models to embrace more flexible, responsive support, giving you more room to be proactive, unlock opportunities and accelerate your path to net zero.

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0+ clients

We’re trusted by thousands of businesses across the UK and Ireland to deliver integrated facilities management

0% self-delivered

We deliver the majority of services ourselves and manage the rest closely, so you can be assured we’re taking care of everything


On average, Mitie clients spend up to 30% less on their facilities management by adopting an integrated approach

0+ points

Based on real customers’ experiences of Mitie, our still-rising Net Promoter Score is proof we’re a partner you can trust

Rolls-Royce has a very close working relationship with Mitie. For us, it’s about customer experience and how the customer perceives performance. Mitie has empowered its Facilities Managers to create one winning team. This efficiency is just one example of how Mitie strives to deliver the exceptional, every day. 

Rolls–Royce Global Performance Manager, Darren Fox

Powered by technology. Driven by data. Made exceptional by people.

You are striving to achieve enhanced operational efficiency, to cultivate happier and healthier teammates, and to reach net zero. At Mitie we believe the answers to some of your greatest strategic and operational challenges lie in your facilities management – and it can help you embrace change with confidence.

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The Science of Service Story

Awards & Accreditations

RoSPA Gold – Royal Society for the Prevention of Accidents

Outstanding Security Performance Awards

Fire and Security Matters Awards

CIPS Procurement Excellence Award

Edie Sustainability Leaders Awards

Outstanding Achievement Award, Green Fleet Awards

Other Awards >

Safe Contractor approved

Contractors’ Health and Safety Assessment Scheme accredited

Disability Confident accreditation

ISO accreditations including 9001, 14001 & 18001

Other Accreditations >

Meet the Team

John Wright, Group Sales Director

John Wright

Group Sales Director
Headshot of Beverly Winrow, Managing Director, Strategic Accounts

Beverly Winrow

Managing Director, Strategic Accounts

Insights & News

How can we help?

If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place.

Please fill in our short form and a member of our team will be in touch.

If you have a supplier enquiry, please visit our dedicated portal on