Smart offices and workplaces

Creating and transforming offices and buildings that are fit for now and the future.

Modern work demands modern workplaces

By combining our unmatched expertise in facilities management with the latest technology, our team delivers smart workplaces by harnassing the power of automation, artificial intelligence and data. This realises opportunities for efficiency, optimisation and growth for your buildings. We imagine, design and deliver inspiring spaces that people feel proud to work in, because we understand that offices are more than bricks and mortar.

Modern open-plan office space
600

in house experts

100%

renewable energy sources

200+

customers

13

sectors we work across

An office meeting

Define your smart workplace strategy

Whether you’re looking to enhance and optimise the workplace experience, establish a decarbonisation strategy, or find a more efficient way to operate, our consultants will work alongside you as part of our seamless, end-to-end service, to find the right strategy.

How can we help your workplace?

How can we help your workplace?

An office meeting

Define your smart workplace strategy

Whether you’re looking to enhance and optimise the workplace experience, establish a decarbonisation strategy, or find a more efficient way to operate, our consultants will work alongside you as part of our seamless, end-to-end service, to find the right strategy.

News & Insights

Iternal lighting at The Mound Lloyds Banking Group

Case Study

Mitie delivers a circular economy lighting scheme to revamp an Edinburgh landmark

Frequently Asked Questions

Helpful information about Mitie’s workplace services, solutions and technology and how we can help your organisation.

We take data from across estates, analysing the insights in real-time to identify hidden inefficiencies and anomalies, detect trends, predict potential issues, reduce operational costs and improve workspaces.

Mitie integrates building systems with cloud-based platforms to enable remote energy monitoring, automated equipment resets, predictive maintenance and dynamic controls to drive cost savings, sustainability and operational efficiency.

This lies in seamlessly integrating AI, automation and data-driven systems to create efficient and people-focused environments that support hybrid working, drive sustainability and deliver measurable value.

Smart workplaces harness the power of automation, artificial intelligence and data analytics, to integrate systems like lighting, HVAC and occupancy sensors – boosting energy efficiency, user comfort, space utilisation and overall building performance.

Solutions applied by Mitie include building management systems (BMS), occupancy sensors, air quality sensors, our multifunctional workplace experience app Aria and the colleague sentiment tracking tool, Sphere.

Mitie supports modern workplaces through helpdesk, space management, experience services and technology enabled operations.

Yes. Workplace services are often delivered as part of IFM, improving coordination and performance visibility.

Performance is tracked through digital dashboards, user feedback and operational data to drive continuous improvement.

Smart Workplaces by Mitie deliver end to end workplace services that combine facilities management, technology and data. They help organisations create offices that support hybrid working, efficiency, sustainability and future growth.

Mitie designs intelligent, people centred workplaces using data, automation and experience design. These spaces adapt to how people work, supporting wellbeing, collaboration and pride in the workplace.

Mitie applies automation, AI and analytics to understand how spaces are used and how buildings perform. This insight helps optimise occupancy, energy use and services, making workplaces more responsive and efficient.

Mitie supports hybrid and flexible working by helping organisations design and operate workplaces that adapt to changing needs. Data‑led space planning, digital tools and flexible service delivery optimise occupancy, improve space use and enhance employee experience.

Smart Workplaces combine consulting, design, digital transformation, projects and integrated facilities management. This joined up approach ensures workplaces are designed, delivered and operated as one coherent solution.

By using real time data and intelligent systems, Mitie identifies inefficiencies across buildings. Optimised space use, energy management and service delivery help reduce costs and support decarbonisation goals.

Mitie works alongside organisations to define smart workplace strategies that align with business goals. Insight driven planning ensures workplaces are fit for today’s needs and adaptable for the future.

Transforming workplaces for employers across the UK

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Smart Workplace video poster

Get an overview of our Smart Workplace services

Meet the experts

John Blanksby, Head of Workplace Technology

John Blanksby

Head of Workplace Technology

Leagh Cater, Managing Director of Workplace and Client Transformation

Leagh Cater

Managing Director of Workplace and Client Transformation

Sue Hyun, Head of Workplace Advisory and Consultancy

Sue Hyun 

Head of Workplace Advisory and Consultancy

Ian Traxler, Head of FM Consultancy, Technology and Change

Ian Traxler

Head of FM Consultancy, Technology and Change

Get in touch about Smart Workplaces

Let’s talk about how you can make your workplaces more productive, more efficient, more rewarding for your employees – and how you can prepare for the future. Fill out the form and we’ll be in touch.