Mitie secures five-year contract with the Government Property Agency

Mitie has secured a new five-year contract with the Government Property Agency. Covering 17 sites across GPA’s ‘central region’, the contract will see Mitie provide a range of facilities management services including cleaning, grounds maintenance, waste management and reception services. Through this contract, Mitie will support the GPA’s drive to transform how the Government’s office estates are operated.

AI Summary
  • Mitie won a five-year contract with GPA to manage facilities across 17 sites starting 1 November 2023.
  • The contract includes services like cleaning, waste management, and reception across GPA's Central Region.
  • Mitie will use technology innovations like robotics and sensor-driven cleaning to enhance service delivery.
  • The contract supports GPA's goals for zero carbon buildings and includes social initiatives like community events.
  • GPA is the largest government property holder, managing over £2.1 billion in assets and 45% of office estates.

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Mitie has secured a new five-year contract with the Government Property Agency (GPA), to provide a range of facilities management services, following a competitive tender process via the Crown Commercial Services Facilities Management Marketplace framework. The contract will come into service on 1 November 2023 and will run for an initial period of five years with renewal options up to two years.

The contract covers 17 sites across the GPA’s Central Region, including its flagship Birmingham Hub. Mitie will provide a range of facilities management services, including cleaning, grounds maintenance, waste management and reception services. The contract builds on Mitie’s seven years of experience delivering facilities management services for the GPA.

The new contract is part of the GPA’s ongoing Workplace Services Transformation Programme (WSTP), which exists to evolve how the Government’s office estate is managed and operated. The programme is transforming workplace services to ensure they are optimised for resilience and business continuity, while reducing any operational downtime. By working in partnership with GPA, the Mitie team will help deliver more efficient, sustainable and smarter buildings across the government estate.

As part of its technology-led approach to facilities management, where possible Mitie will trial the latest innovations across the contract. This can include the use of robotics or demand-led cleaning services based on data generated by specialist sensors.

With key focus areas of the WSTP including supporting SMEs and driving towards zero carbon buildings, Mitie will also deliver initiatives to contribute to the GPA’s social value commitments. This includes community ‘spring clean’ litter picking events and supporting local career fairs, as well as investing in the next generation of talent and up-skilling current employees through apprenticeships. It will also bring its industry leading decarbonisation expertise and significant experience working alongside government partners to drive down carbon emissions across the government estate.

Having already worked in close partnership with GPA for seven years, we’re delighted to be continuing this collaboration by securing this new contract. In bringing our technology-led approach to facilities transformation, delivered by our exceptional colleagues, we’re excited to help GPA deliver its Workplace Services Transformation Programme and create fantastic workspaces.

Brian Talbot, Managing Director, Central Government & Defence, Mitie

The GPA plays a key role in the Government’s transformation agenda. We are working with all government departments to help them deliver their business needs, supported by best-in-class delivery partners to ensure we deliver a transformed, shared, sustainable and value-for-money government estate. We want to use space well and provide a workplace experience which supports civil servants to work productively in every nation and region of the UK. We are delighted to award this new contract as we continue our service transformation to meet the needs of our clients and customers.

Dominic Brankin, Workplace Services Director, GPA

About the Government Property Agency

The Government Property Agency (GPA) exists to deliver the Government’s property strategy. Its mandate includes the Government’s office and warehouse portfolios, and the roll-out of the property elements of the Levelling Up agenda and Net Zero initiative.

It is the largest property holder in government, with more than £2.1 billion in property assets, and over 45% of the Government’s office estate.

The GPA combines public sector know-how and private sector expertise with commercial acumen. It provides a service to central government departments through the management of an integrated and shared estate (currently more than 950,000 square metres) working with commercial partners to deliver property strategies, asset management, property technology, facilities management and security services.

Representing the best covenant in the UK – His Majesty’s Government – the GPA is empowered to drive industry-leading deals, procure the best-in-class suppliers, and hire people that are inspired to deliver some of the most high-profile initiatives on the Government’s agenda.

Through the Government Hubs Programme, the GPA is delivering smart, modern, sustainable and digitally-connected workplaces that focus on supporting productivity and wellbeing. And its Workplace Services Transformation Programme is introducing regional, people-centred, data-driven facilities management contracts that will support civil servants across the United Kingdom.