Sustainability targets
Mitie has set 14 industry-leading ESG targets. These targets relate to Mitie’s social value framework, and the focus areas highlighted within: Environment, Responsible Supply Chain, People and the Community.
Strategic ESG targets for FY26-FY31
Our new strategic ESG targets for FY26-31 reflect our most material impacts, risks and opportunities. These Group-level commitments incorporate the Marlowe acquisition and have been extended to FY31 to enable full reporting against our interim 2030 50% carbon reduction target. They are supported by a broader suite of operational targets and performance indicators, which are disclosed in full within our ESG report to maintain transparency while preserving strategic clarity.
| Environment | Target FY26 | Actual FY26 | FY27 | FY28 | FY29 | FY30 | FY31 |
|---|---|---|---|---|---|---|---|
| Scope 1, 2 & 3 – Intensity tCO2/£m revenue* | 56.94 | 54.76 | 49.23 | 43.01 | 35.89 | 28.30 | 21.48 |
| % recycling rate | 65% | 66% | 70% | 75% | 80% | 85% | 85% |
| Total waste generated (tonnes) | 400 | 395 | 370 | 340 | 310 | 280 | 250 |
| Nature-positive habitats** | 8% | 8% | 14% | 22% | 26% | 30% | 33% |
*Mitie has adopted an emissions-intensity target calibrated to support delivery of the 2030 absolute reduction milestone while enabling consistent year-on-year performance assessment. Mitie’s climate targets are expressed on a gross emissions basis.
** Increase in a nature-positive habitats across Mitie hub sites, measured as a percentage improvement against the FY26 baseline.
| People | Target FY26 | Actual FY26 | FY27 | FY28 | FY29 | FY30 | FY31 |
|---|---|---|---|---|---|---|---|
| % of women in leadership* | 40% | 32% | 40% | 40% | 40% | 40% | 40% |
| % of racial diverse colleagues in leadership* | 20% | 18% | 20% | 20% | 20% | 20% | 20% |
| Investment in apprentices** | £5.5m | £7.5m | £5.7m | £6m | £6.3m | £6.5 | £6.7m |
*Targets apply to the senior leadership team, which includes Executive Committee and Management Leadership Team, consistent with prior reporting definitions.
** Investment in apprenticeships across Mitie’s own workforce, including the use of apprenticeship levy funds and levy gifting to support supply chain and community partners.
| Community | Target FY26 | Actual FY26 | FY27 | FY28 | FY29 | FY30 | FY31 |
|---|---|---|---|---|---|---|---|
| Volunteer paid hours | 25,000 | 35,706 | 28,000 | 32,000 | 37,000 | 42,000 | 45,000 |
| % supported hires from an underrepresented background* | 2% | 1.3% | 2.5% | 3% | 3.5% | 4% | 4.5% |
*Percentage of eligible roles filled through recruitment and in-work support delivered via Mitie Foundation programmes and associated social value initiatives.
| Responsible supply chain | Target FY26 | Actual FY26 | FY27 | FY28 | FY29 | FY30 | FY31 |
|---|---|---|---|---|---|---|---|
| Spend with VCSEs | £2.5m | £3.19m | £2.75m | £3m | £3.25m | £3.5m | £3.75m |
| % of spend with SMEs* | 45% | 45% | 45% | 45% | 45% | 45% | 45% |
| % of spend on Supplier Management Framework | 60% | 60% | 70% | 80% | 90% | 90% | 90% |
*Commitment to maintain public sector spend with small to medium-sized enterprises (SMEs) at or above 33% in line with government procurement expectations.
Operational ESG metrics for FY26-FY31
Alongside our strategic targets, we track a wider set of operational metrics that provide a more detailed view of performance across our business. These metrics underpin of our strategic commitments and give a full picture of progress across our workforce, emissions, community impact and supply chain.
| Environment | Target FY26 | Actual FY26 | FY27 | FY28 | FY29 | FY30 | FY31 |
|---|---|---|---|---|---|---|---|
| Scope 1 & 2 emissions – global emissions (tonnes)* | 29,300 | 26,409 | 27,830 | 25,780 | 23,000 | 19,300 | 14,650 |
| Scope 3 emissions – global emissions (tonnes)** | 296,000 | 281,257 | 281,149 | 260,440 | 232,355 | 194,976 | 148,000 |
| Scope 1 & 2 – Intensity tCO2/£m revenue | 5.31 | 4.70 | 4.43 | 3.87 | 3.32 | 2.55 | 1.94 |
| Scope 3 – Intensity tCO2/£m revenue | 51.81 | 50.06 | 44.80 | 39.13 | 32.66 | 25.75 | 19.55 |
| % of fleet zero carbon (in scope)*** | 68% | 90% | 76% | 80% | 82% | 84% | 86% |
| % of fleet zero carbon (total)**** | 64% | 76% | 70% | 74% | 76% | 78% | 80% |
| % commuter engagement | 5% | 7% | 8% | 12% | 17% | 25% | 25% |
*Reported under market-based Scope 2 conditions, net of verified carbon credits and Renewable Energy Guarantees of Origin (REGOs), in accordance with the Greenhouse Gas Protocol.
**Scope 3 emissions include: purchased goods and services; fuel- and energy-related activities not included in Scope 1 and Scope 2; upstream transportation and distribution; waste generated in operations; business travel; and employee commuting.
***’In scope’ reflects the availability of suitable electric vehicle technology and charging infrastructure.
****Includes the total Mitie fleet.
| People | Target FY26 | Actual FY26 | FY27 | FY28 | FY29 | FY30 | FY31 |
|---|---|---|---|---|---|---|---|
| % of colleagues paid Real Living Wage* | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
| % of women in leadership pipeline** | 33% | 31.15% | 35% | 37% | 39% | 41% | 41% |
| % of racially diverse in leadership pipeline** | 19% | 14.91% | 21% | 23% | 25% | 27% | 27% |
*Applies to roles where Mitie sets the wages, reflecting our purpose and ethics as a responsible business.
**Refers to the pipeline of talent within middle-management bands M3 to M4, supporting leadership succession planning and future senior representation.
| Community | Target FY26 | Actual FY26 | FY27 | FY28 | FY29 | FY30 | FY31 |
|---|---|---|---|---|---|---|---|
| % LiveSafe Champions vs total workforce* | 2.98% | 1.21% | 3.12% | 3.28% | 3.44% | 3.62% | 3.62% |
| Health and wellbeing training hours delivered | 40,000 | 41,153 | 44,000 | 48,000 | 52,000 | 56,000 | 56,000 |
*LiveSafe Champions are colleagues who promote a zero-harm culture, wellbeing and sustainability across operations and client sites.
| Responsible supply chain | Target FY26 | Actual FY26 | FY27 | FY28 | FY29 | FY30 | FY31 |
|---|---|---|---|---|---|---|---|
| % of Preferred Supplier List with carbon targets based in science* | 35% | 24% | 60% | 64% | 64% | 70% | 70% |
*Metric is aligned to prevailing Science Based Targets initiative (SBTi) criteria and may be updated to reflect future revisions to SBTi guidance.
Carbon and environmental reporting for Mitie Group is overseen by Jason Roberts, Group Director of Sustainability & Social Value.