News 17 December 2025

Mitie secures new IFM contract with Staffordshire Police

  • Mitie has secured a new £20 million contract with Staffordshire Police to provide facilities management services covering custody suites, emergency contact centres, and training and operational hubs
  • Services include engineering, decarbonisation, cleaning and hygiene, landscaping, and waste and environmental management over the five-year contract
  • This partnership reflects Mitie and Staffordshire Police’s commitment to sustainability and investment in the local community

Mitie, the UK’s leading facilities management company, is to provide integrated facilities management services to support Staffordshire Police’s estate across the 1,000 square miles it protects and serves, after securing a new £20 million contract with the police force.

The five-year contract, with the option to extend for a further five years, will see Mitie modernise facilities services across 44 buildings, including critical sites such as custody suites, 999 contact centres, training centres, and 24/7 operational hubs.  

Mitie will provide a comprehensive range of services including engineering, decarbonisation, cleaning and hygiene, landscaping, and waste and environmental management. Mitie’s highly skilled engineers will provide tailored mechanical and electrical engineering services to meet the needs of the estate’s critical building infrastructure. This includes the management of heating, ventilation, and air conditioning systems, as well as safety systems such as fire alarms, fire suppression systems, and intruder alarm systems.

Mitie’s intelligence-led approach will help modernise the existing estate and will unify facilities management services using Mitie’s technology, enhancing the ability to pinpoint what services are needed with location accuracy. The use of Mitie’s app, Aria, will enable colleagues to log tasks and report issues throughout the estate. Mozaic, Mitie’s centralised facilities management reporting platform, will provide real-time data and insights to help monitor building performance and enable quicker decision-making.

Mitie is a multi-award-winning employer, offering industry-leading colleague benefits and will see 65 colleagues transfer to Mitie via TUPE. Mitie will also create three apprentice roles, two in cleaning services and one in engineering services, as part of its investment in future talent, which will enable them to learn on the job skills and equip them with the tools to forge careers within facilities management. Mitie’s work with Staffordshire Police will be supported using local businesses, who will provide specialist services, helping to boost the local economy and reinforce Mitie’s commitment to create better places and thriving communities.

As part of Staffordshire Police’s sustainability goals, Mitie will conduct remote audits to identify the highest energy and water-consuming sites, alongside a physical audit of its Police Headquarters in the first year. This is part of its work to help Staffordshire Police reduce costs, emissions and develop net zero progression. The teams will also benefit from access to Mitie’s energy reporting platform, Emissions Intelligence, which tracks Scope 1 & 2 emissions to help identify data gaps, providing automated compliance reporting, and offering scenario-based forecasting.

The partnership reflects Mitie’s commitment to fostering a culture of collaboration and innovation, enabling Staffordshire Police to focus on its core mission of building a safe and confident community, whilst Mitie provides the infrastructure to ensure that the estate runs efficiently and sustainably behind the scenes. 

Sam White, Managing Director, Technical Services, Mitie said: 

“We’re proud to be joining forces with Staffordshire Police to support its mission to build safer, more confident communities. By combining our smart technology and data-driven solutions with the dedication of our people, we’re committed to delivering facilities management that not only keeps critical sites running smoothly but also drives real progress in sustainability and investment in the local community.

“This partnership is testament to our track record of maintaining complex and secure infrastructure for the UK’s emergency services and empowering those who protect and serve to deliver a positive impact across Staffordshire.”

Staffordshire Commissioner for Police, Fire & Rescue and Crime Ben Adams, said:

“As Commissioner, it is a priority for me that our officers, staff and volunteers have a good working environment, with modern facilities to enable them to carry out their roles in serving our communities. This new contract should ensure that is the case for years to come.”

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