Merlin Connect

Create a more productive cleaning team with Merlin Connect – our AI-powered cleaning platform.

Discover cleaning, delivered with intelligence

Merlin Connect combines estate-wide visibility with advanced AI analytics and centralised task management to adapt to your organisation’s constantly evolving cleaning and hygiene needs.

Discover Intelligent Cleaning

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A laptop screen showing a Merlin Connect dashboard with bar charts and numbers, with stripes of purple, blue and magenta underneath them

Achieve total visibility

With a wide range of integrations, Merlin Connect brings together data from a variety of sources across your estate – giving you a complete overview of your cleaning services. The platform’s customisable dashboards deliver at-a-glance insights into productivity and demand, so you can explore opportunities for greater efficiency.

A Mitie colleague in black and white on a ride-on cleaner, with stripes of purple, blue and magenta underneath them

Create a more effective service

Monitor cleanliness, assign tasks more efficiently and send resources exactly where they’re needed with Merlin Connect’s AI-powered tracking, alerting and messaging features. The platform can proactively notify you and your team when there’s a spill or a consumable running low, so you can direct your people to the right tasks for a demand-led approach to cleaning.

The hands of a Mitie colleague in black and white tapping a digital smartwatch, with stripes of purple, blue and magenta underneath them

Stay consistent and compliant

Expectations around cleanliness and hygiene are higher than ever, which means you need to be confident that every task is completed to the right standard. Merlin Connect provides a fully-digitised audit trail, which makes it easy for colleagues to evidence their work and easy for you to carry out quality checks and optimise cleaning services.

Three Mitie colleagues in black and white using various cleaning machinery, with stripes of purple, blue and magenta underneath them

Improve the colleague experience

A successful cleaning service relies on dedicated, well-supported frontline colleagues – and standard cleaning management software just doesn’t cut it. Merlin Connect’s user-friendly portal gives your people a simple view of the tasks that need to be done – and an easy way to confirm when each task is complete. The shift to a more demand-led approach also helps reduce unnecessary effort and streamlines their daily schedules.

A smartphone in black and white with the Merlin Connect interface on the screen, with stripes of purple, blue and magenta to the left

Customise your platform

Merlin Connect’s biggest impact comes from its versatility. Integrate your organisation’s unique mix of technologies, create custom reports to track your biggest KPIs and build resources to help your colleagues do their best work. And with our cleaning and hygiene specialists working alongside our technologists to develop the platform further, there’s always more value to come.

How we can make your cleaning service more effective?

How we can make your cleaning service more effective?

Achieve total visibility

A laptop screen showing a Merlin Connect dashboard with bar charts and numbers, with stripes of purple, blue and magenta underneath them

Achieve total visibility

With a wide range of integrations, Merlin Connect brings together data from a variety of sources across your estate – giving you a complete overview of your cleaning services. The platform’s customisable dashboards deliver at-a-glance insights into productivity and demand, so you can explore opportunities for greater efficiency.

Create a more effective service

A Mitie colleague in black and white on a ride-on cleaner, with stripes of purple, blue and magenta underneath them

Create a more effective service

Monitor cleanliness, assign tasks more efficiently and send resources exactly where they’re needed with Merlin Connect’s AI-powered tracking, alerting and messaging features. The platform can proactively notify you and your team when there’s a spill or a consumable running low, so you can direct your people to the right tasks for a demand-led approach to cleaning.

Stay consistent and compliant

The hands of a Mitie colleague in black and white tapping a digital smartwatch, with stripes of purple, blue and magenta underneath them

Stay consistent and compliant

Expectations around cleanliness and hygiene are higher than ever, which means you need to be confident that every task is completed to the right standard. Merlin Connect provides a fully-digitised audit trail, which makes it easy for colleagues to evidence their work and easy for you to carry out quality checks and optimise cleaning services.

Improve the colleague experience

Three Mitie colleagues in black and white using various cleaning machinery, with stripes of purple, blue and magenta underneath them

Improve the colleague experience

A successful cleaning service relies on dedicated, well-supported frontline colleagues – and standard cleaning management software just doesn’t cut it. Merlin Connect’s user-friendly portal gives your people a simple view of the tasks that need to be done – and an easy way to confirm when each task is complete. The shift to a more demand-led approach also helps reduce unnecessary effort and streamlines their daily schedules.

Customise your platform

A smartphone in black and white with the Merlin Connect interface on the screen, with stripes of purple, blue and magenta to the left

Customise your platform

Merlin Connect’s biggest impact comes from its versatility. Integrate your organisation’s unique mix of technologies, create custom reports to track your biggest KPIs and build resources to help your colleagues do their best work. And with our cleaning and hygiene specialists working alongside our technologists to develop the platform further, there’s always more value to come.

Merlin Connect cleaning brochure front cover

Services in focus

Ready for Intelligent Cleaning?

Merlin Connect gives you full visibility and total confidence in your cleaning and hygiene services. Its advanced analytics and real-time insights help reduce costs, improve productivity and operate more efficiently. All from a single dashboard.

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Get to know Merlin Connect

Discover the value of Merlin Connect. Powered by technology, driven by data and made exceptional by our people.

Mitie cleaning staff member using a floor polisher in a hospital corridor

SERVICE

Mitie Cleaning & Hygiene Services

You need excellence in commercial cleaning, and with almost four decades of experience with a vast range of customers, from corporate offices to hospital environments, we’ll help achieve it.

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Talk to an expert

No two estates are the same – which means every organisation needs its own bespoke approach to cleaning and hygiene services. Reach out today to talk to our experts about your challenges and aspirations, and let’s explore how Merlin Connect can support your teams.