Net zero activity

Globally the built environment accounts for approximately 40% of total carbon emissions. That means facilities management plays a critical role in creating sustainable spaces and estates that also deliver social value for the surrounding community.

Mitie has concluded phase one of our Plan Zero

On our commitment to operate at net zero Scope 1 and 2 emissions by end of FY25, we achieved these targets by focusing on:

  • Engaging with our supply chain to influence and reduce our Scope 3 emissions.
  • Eliminating carbon from power and transport through EVs and decarbonised sites
  • Eradicating non-sustainable waste through removing chemicals from our cleaning
  • operations, reducing use of natural resources and eliminating single-use materials
  • Enhancing inefficient buildings by optimising sites, occupying offices with high energy ratings and implementing biodiversity initiatives within our estate
Buildings surrounded by greenery
6,000+

electric vehicles in the Mitie fleet, 74% of total vehicles

100%

renewable energy procured

25%

reduction in gas consumption across Mitie’s offices

128kg

of plants and herbs grown and distributed annually in the Shard’s Farm Stands

Mitie’s Sustainability and Social Value Supplier Charter

Based on our Plan Thrive and Plan Zero ambitions, the Charter demonstrates Mitie’s commitment to creating ‘Better places and thriving communities’. This means uplifting one million lives and enabling 1,000 places to prosper by 2030. The Charter sets out action-focused expectations for preferred suppliers, ranging from sole traders to large national organisations. This supports us in achieving our shared goals. Naturally, we understand this is a collaborative journey, and the Charter will evolve over time informed by best practices.

How we are achieving net zero

How we are achieving net zero

Mitie’s Sustainability and Social Value Supplier Charter

Based on our Plan Thrive and Plan Zero ambitions, the Charter demonstrates Mitie’s commitment to creating ‘Better places and thriving communities’. This means uplifting one million lives and enabling 1,000 places to prosper by 2030. The Charter sets out action-focused expectations for preferred suppliers, ranging from sole traders to large national organisations. This supports us in achieving our shared goals. Naturally, we understand this is a collaborative journey, and the Charter will evolve over time informed by best practices.

External recognition

Mitie is at the forefront of ESG best practice within the facilities management sector and beyond. This is reflected in the market-leading scores and ratings received from prestigious external organisations, including accreditations from the Sustainable FM Index (SFMI Platinum), CDP (Climate Change = A and Supplier Engagement = A), Sustainalytics (10.5 Low Risk), MSCI ESG Ratings (AA) and Top Employer. Mitie also features in the FTSE4Good Index.

  • Overall Winner, 2025 Sustainable Facilities Management Index (SFMI) Awards
  • Private Sector Commercial Fleet of the Year, 2024 Green Fleet Awards
  • Organisation of the Year, 2024 Energy Managers Association
  • Positive Climate Action – Towards Net Zero, IWFM Impact Awards 2024: Awarded to ‘Decarbonising Essex. A step closer to reaching Net Zero Carbon Emissions’, Mitie & ECC
  • Transport/Fleet Management Project of the Year at the Edie Awards 2024
  • Company of the Year at the UK Green Business Awards 2024
  • Team Sustainability Excellence, 2023 Metsä Sustainability Awards: Awarded to University College London Hospitals NHS Foundation Trust (UCLH)
  • Net Zero Strategy of the Year for Mitie’s Plan Zero at the Energy Management Awards 2023
  • Project of the Year by a Specialist Contractor at the Construction News Specialists Awards 2023 for Custom Solar’s Portsmouth Port project
  • Best Company for Carbon Transition at ESG Investing’s Corporate ESG Awards 2023
  • Best use of customer insight, Silver B2B Marketing award 2023 for Mitie Plan Zero – Decarbonisation, Delivered™
  • Industry Collaboration award with Canary Wharf Group at the 2024 Pro Landscaper Business Awards
Colourful sky and clouds reflected in solar panels

Gold standard targets

With the launch of our Plan Zero initiative in 2020, Mitie set their own ambitious net zero targets of Net Zero direct operational emissions by 2025 and Net Zero indirect operational emissions by 2035. In addition to these stretching internal targets, we sought external endorsement aligned to science so that emission reductions are credible. In April 2023, Mitie received validation from the Science Based Targets initiative (SBTi) for near-term, long-term and Net Zero targets, in line with the 1.5 degrees Paris Agreement and based on SBTi methodology. Mitie are one of only 967 companies to receive validation across all three categories, which cover Scope 1, 2 and 3.

The below graph shows Mitie’s actual data against our long-term and Net Zero targets, demonstrating our current performance is tracking positively ahead of our science-based targets (SBTs). To see our full list of SBTs and our progress against each metric, please see page 12 of Mitie’s 2025 ESG report.

“SBTi is regarded as the gold standard for net zero emissions targets and receiving SBTi validation marks an important milestone in our decarbonisation journey.

“While we have our own ambitious targets of net zero carbon for our operations,
we know that we can make an even bigger impact on the planet by helping our customers decarbonise too.”

Jason Roberts, Mitie Group Director, Sustainability & Social Value

Awards & accreditations

Ecovadis Top 5% 2025 logo
Committed Member of Inclusive Employers logo
Top 50 Inclusive UK Employers 2025 logo
Britain's Most Admired Companies sector winner 2024 logo