Intelligence Hub

With our Intelligence Hub, you get deep insight into the risk landscape including the frequency, location and timing of threats.

Keep your team several steps ahead

Our expert team and cutting-edge technology deliver industry-leading, actionable intelligence to help you manage risks, build resilience and protect your people, assets and environments.

We’ll help you build a robust, risk-based security strategy, take proactive action to mitigate risks and manage your security resources in the most efficient and effective way.

Mitie Intelligence officer looking at a screen

Actionable intelligence to inform smart security strategies

We use data and insights from various sources to monitor threats and provide timely, actionable intelligence.

Our specialist team can help you stay updated on a wide range of threats or conduct detailed investigations for specific concerns. We have the expertise to monitor threats including activism, protests, urban explorers, terrorism, business crime, major incidents and specific portfolio risks.

We ensure key contacts and teams have access to the necessary reports and trend analysis to prepare for current and emerging threats.

Mitie security guard at the bottom of an escalator

Location-specific intelligence to protect your site

Your threat landscape will look different depending on where you’re located. That’s why we work with local police teams to make sure you get the intelligence you need.

For example, as the capital, London and its organisations have a unique threat profile that includes greater risk of protests, activism and urban exploration. So businesses must take a proactive approach to make sure their people, assets and environments have the best protection.

Computer screen showing real-time location

Essential knowledge on tap for major incident responses

If any of your premises are near a major incident, such as a terrorist attack, our Intelligence Hub quickly identifies the threat and provides your security teams with actionable intelligence. This rapid insight helps your team make the best decisions and implement procedures to keep your people, assets and environments safe.

Our Intelligence Hub also provides a detailed situational intelligence report and debrief after an incident to help you improve your strategy and response to future incidents.

Security guard holding a radio in London

Insight to anticipate and prepare for disruption

The threat posed by activism, protests and urban explorers is evolving. You need real-time intelligence and a thorough understanding of common tactics to mitigate it. Our Intelligence Hub provides detailed information on expected activity so you can respond appropriately.

For example, Mitie’s Intelligence Hub helped protect organisations across London during the 2019, 2020 and 2021 Extinction Rebellion protests by providing over 450 intelligence reports covering more than 100 protests and events.

Protect your organisation from criminal activity

Criminal activity, including organised crime groups and prolific offenders, is a growing risk for many organisations. With data and information now valuable assets, it’s crucial to protect yourself both physically and digitally.

Our experts work with a wider intelligence network to identify and analyse incidents, collaborating with local police when needed.

Mitie Intelligence officer looking at a map of the UK

An integrated view of all your sites

If you have multiple sites across the UK, it’s crucial to have an integrated intelligence view to analyse data from every location and risk area. This deeper insight enables you to make informed decisions across your portfolio, ensuring a consistent approach tailored to each location.

Our Intelligence Hub team provides real-time updates on risks and threats, whether it’s a location-specific incident, an organised crime group, or a nation-wide threat.

How we can help you to build a security strategy

Actionable intelligence to inform smart security strategies

We use data and insights from various sources to monitor threats and provide timely, actionable intelligence.

We ensure key contacts and teams have access to the necessary reports and trend analysis to prepare for current and emerging threats.

Location-specific intelligence to protect your site

Your threat landscape will look different depending on where you’re located. That’s why we work with local police teams to make sure you get the intelligence you need.

Essential knowledge on tap for major incident responses

Our Intelligence Hub also provides a detailed situational intelligence report and debrief after an incident to help you improve your strategy and response to future incidents.

Insight to anticipate and prepare for disruption

Protect your organisation from criminal activity

Our experts work with a wider intelligence network to identify and analyse incidents, collaborating with local police when needed.

An integrated view of all your sites

Our Intelligence Hub team provides real-time updates on risks and threats, whether it’s a location-specific incident, an organised crime group, or a nation-wide threat.

Mitie Intelligence officer looking at CCTV

Our Intelligence Technology

Our intelligence technology is designed to help you:

– Automate and improve reporting
– Enhance performance monitoring and real-time solution management
– Communicate to frontline teams
– Re-assign resources to fit your precise needs.

We make it easier for security teams to use the latest intelligence to distribute resources, manage risks and protect assets and people effectively.

All the latest insight at your fingertips

Integrated with our proprietary Merlin Protect 24/7 business intelligence software, our Intelligence Hub App is an essential tool for security managers. It delivers the information insights you need without overwhelming you with unnecessary information, based on a range of customisable settings.

The app provides actionable intelligence to manage security resources effectively, ensuring you have the right protection where and when you need it.

Empowering informed security strategies

Our Intelligence Hub delivers industry-leading actionable intelligence, empowering you to manage risks and better protect people, assets and environments. Using our extensive experience, expertise and innovative technology, we identify threats and offer detailed insight to enable you to make informed decisions about your security.

Our goal is to help you create robust, future-proof solutions that ensure your business is resilient and protected.

Experience, expertise and technology combined in an industry-leading solution

Combining the expertise of our Intelligence Hub, intelligence technology and our specialist security division Esoteric, Mitie Intelligence Services offers a wealth of knowledge and experience. This creates a powerful, connected solution to enhance your risk management and security.

Our team has diverse experience from backgrounds including the military, law enforcement and business crime solutions. Our customers also benefit from our partnerships with leading industry organisations, including the City Security Council, The British Security Industry Association (BSIA), the Terrorist Information New York Group (TINYg), Cyber Information Sharing Platform (CiSP), Crime Stoppers and the Cross-sector Safety and Security Communications (CSSC).

With our breadth of expertise andstrong partnerships, we help you make better security decisions. Using our proprietary Merlin software and Intelligence Hub, Mitie Intelligence Services supports robust security strategies that protect your people, assets and environments.

Methodology

Experience, expertise and technology combined in an industry-leading solution

Get in touch

If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place.

Please fill in our short form and a member of our team will be in touch.

If you have a supplier enquiry, please visit our dedicated portal on www.mitiesuppliers.com