Intelligence services
The intelligence arm of our integrated security offering combines state of the art technology with industry-leading experts.
Protect your people, places, assets and information
Combining proven expertise with the latest innovations, our provides timely, actionable insights into specific industry-related and geographical threats. We also supply bespoke reports and guidance, all tailored to your organisation’s unique needs. And with the option to have a dedicated team embedded in our Intelligence Hub, or to have our analysts work within your own environments, we cover every angle of your intelligence needs.
Gain peace of mind with 24/7/365 coverage
Make more informed decisions with actionable insight from our industry-leading Intelligence Hub. With over 200 experts positioned across the UK and a dedicated base of operations, we provide year-round insight into potential and in-progress events – from protests and emerging negative sentiment to evolving global crises. Your security teams will always be one step ahead.
Find out more about our Intelligence Hub.
How can we help with intelligence services?
How can we help with intelligence services?
Gain peace of mind with 24/7/365 coverage
Make more informed decisions with actionable insight from our industry-leading Intelligence Hub. With over 200 experts positioned across the UK and a dedicated base of operations, we provide year-round insight into potential and in-progress events – from protests and emerging negative sentiment to evolving global crises. Your security teams will always be one step ahead.
Find out more about our Intelligence Hub.
Services in focus
Safer Communities
To enable communities in which everyone can thrive, people need to feel safe. We are committed to Safer Communities across the UK, collaborating with law enforcement, customers and wider industry.
Frequently Asked Questions
Helpful information about Mitie’s intelligence services, solutions and technology and how we can help your organisation.
Mitie’s intelligence service identifies and assesses risks such as crime, activism, terrorism and reputational threats. By turning data into actionable insight, it helps organisations protect people, assets and operations before issues escalate.
The Intelligence Hub monitors a wide range of threats including terrorism, crime, protests, activism, natural disasters, online sentiment and hostile activity. Intelligence is tailored to your sector, locations and risk profile for maximum relevance.
Mitie provides real-time alerts and regular intelligence reports through its Merlin Protect platform. These combine live monitoring with expert analysis to keep decision-makers informed of incidents, emerging risks and trends that could impact operations.
Yes. Mitie builds bespoke intelligence solutions based on your locations, sector and priorities. Services range from essential alerting through to dedicated analysts, ensuring intelligence outputs are relevant, timely and aligned to your risks.
The Intelligence Hub is staffed by experienced intelligence professionals from backgrounds including policing, the military, academia and the private sector. They combine expert judgment with advanced monitoring tools to deliver reliable, actionable insight.
Mitie’s intelligence services help organisations understand and anticipate security threats. By combining advanced technology with expert analysts, Mitie provides actionable insight to protect people, assets, places and information.
Mitie delivers timely, actionable intelligence on emerging risks, enabling informed decision making. Insight into geographical, industry and situational threats helps organisations plan robust, proportionate security strategies.
Mitie’s Intelligence Hub is a 24/7 intelligence and incident centre staffed by specialist analysts. It monitors open‑source data to identify protests, emerging risks, negative sentiment and global events, delivering real‑time alerts and insight to help organisations anticipate, manage and reduce security threats.
Mitie Intelligence provides independent, objective insight into risks, hotspots and emerging threats, informing guarding and wider security services. This intelligence guides deployment and response planning, stress tests existing measures and helps frontline teams act proactively to strengthen resilience and risk assurance.
Mitie provides threat assessments, vulnerability reviews, penetration testing, counter espionage and specialist training. Services are tailored to organisational needs, environments and risk appetite.
Yes. Mitie can provide dedicated analysts embedded within its Intelligence Hub or within a client’s own environment. This flexible model ensures intelligence support aligns closely with business operations.
Mitie combines human expertise with cutting edge technology to deliver real time insight. Advanced data analysis transforms raw information into clear guidance that strengthens end to end security strategies.
Meet the team supporting intelligence services
Paul Furnell
Director, Safeguarding and Safer Communities
James Hatch
Key Account Director, Mitie Intelligence Services
Joey Hills
Director of Operations, Mitie Intelligence Services
Emma Shaw
Managing Director, Mitie Intelligence Services
Get in touch about intelligence services
If you want to talk about your intelligence needs, fill out the form and a member of the team will get right back to you.