Social Value & Responsible Business As a responsible business that embraces the UN’s Sustainable Development Goals, we seek to unlock social value that creates positive economic, environmental and social impacts. This bold ambition ensures that we play our part in delivering the exceptional, every day for our customers, our people, the communities we support and the world in which we live. £0bn of full time employee investment in local areas 0 nationalities represented across Mitie 0 4,084 tonnes of carbon dioxide saved between FY16/17 and FY18/19 £0 of community investment in 2017/18 Social Value Report 2021 Mitie has launched its 2021 Social Value Report which outlines the excellent progress made across all areas of Mitie’s ESG Strategy. As well as detailing how Mitie has progressed against its industry-leading targets over the past financial year, the report shares key achievements for each of the five pillars of Mitie’s Social Value Strategy: People, Responsible Supply Chain, Community, and Environment, all of which are underpinned by Innovation. Download the report Our approach to social value To ensure maximum positive impact, we break our social value commitments down into five key pillars: Employment, Responsibility, Communities, Environment and Innovation. People We actively promote skills and employment opportunities for all. Whether we are helping ex-offenders or military veterans find new jobs, offering a wide variety of apprenticeships, supporting our diverse community or collaborating to create employment options for under-represented groups, we constantly seek to offer people life-enriching opportunities. We further commit to employing colleagues from the local community first. Responsible Supply Chain We have a robust and responsible supply chain that is trained in social value and engaged in the creation of positive social impacts across all areas of business. Thanks to our partnership with Social Enterprise UK we also support small to medium sized enterprises and voluntary, community and social enterprise organisations whenever we can. Communities We are an active part of the communities we operate in, helping deliver social value commitments not only for ourselves, but for our customers. We are serious about the commitments we make to those communities, we track the benefits and look to improve wherever we can. We also commit to helping create safer communities for our customers and neighbours. Environment We buy responsibly, actively protect the environment and create long-term sustainable solutions for ourselves and our customers. Climate change is the biggest challenge to humanity and we believe it is key for all our people to understand our environmental impact. Sustainability is integral to our operations, so we have a Sustainability Management Plan in place that measures us against both our customers’ and our own standards. View Mitie’s Environmental Sustainability Data > Mitie has an industry-leading ‘Plan Zero’ commitment, pledging that we will reach net zero carbon emissions by 2025. Plan Zero is focused around three key pillars, encompassing the key areas of environmental impact for our business, with specific targets to: Eliminate carbon emissions from power and transport Eradicate non-sustainable waste Enhance inefficient buildings to meet the highest environmental standards Learn more about Plan Zero > Innovation We promote new ideas and find innovative solutions to old problems through the deployment of our leading-edge technology, developed in consultation with our customers and communities. We also commit to finding new ways of delivering social value through innovation and fresh thinking. Plan Zero We have launched a new industry-leading ‘Plan Zero’ commitment, pledging that we will reach net zero carbon emissions by 2025. Plan Zero is focused around three key pillars, encompassing the key areas of environmental impact for our business, with specific targets to: Eliminate carbon emissions from power and transport Eradicate non-sustainable waste Enhance inefficient buildings to meet the highest environmental standards Learn more Report 15 October 2020 Social Value Report 2020 The new Mitie Social Value Report 2020 celebrates the progress we have made over the past 12 months and sets out our targets for the next 5 years. Read More Press Release 27 January 2021 Mitie’s ESG status upgraded by Sustainalytics Mitie has received the top score from Sustainalytics, one of the leading global environment, social and governance (ESG) ratings agencies. Read More Article 21 May 2020 Mitie’s positive legacy Our vision is to lead the facilities management industry in creating social value through everyday operations, leaving a lasting legacy for the communities in which we work. Our mission is to consider ways in… Read More Governance Championed by Phil Bentley, Mitie CEO, our Social Value and Responsible Business (SV&RB) framework has three levels of governance: a Working Group, chaired by the Head of SV&RB, is overseen by a Sub-committee, chaired by Baroness Couttie. In addition, the Mitie Board reviews the Sub-committee’s progress under a standing agenda item. Phil Bentley Chief Executive Officer View Twitter profile Baroness Couttie Independent Non-Executive Director Our Commitments Adhering to our core values including integrity, trust and diversity, we will champion responsible business and commit to the following: We will always employ colleagues from the local community first We will support SMEs and voluntary, community and social enterprise organisations We will create safer communities for our customers and neighbours We will find new and inspired ways of delivering social value through innovation and fresh thinking We will protect and consider the environment Mitie Foundation Our social value ambitions are supported by the work of the Mitie Foundation. Find out more Related news Press Release 22 February 2021 Mitie marks one year of Plan Zero with new sustainability pledges Mitie is marking the first anniversary of Plan Zero – its commitment to reach net zero operational carbon emissions by 2025 – by setting a series of new sustainability pledges for 2021. Read More Press Release 7 February 2019 Mitie sets a new standard for maternity pay Mitie has enhanced its maternity benefits to offer more support for new mothers and those returning to work following maternity leave. Read More Article 20 April 2021 Mitie drives fleet past 1,000 EVs with first zero emission large van Mitie has welcomed its first large van with the arrival of a Vauxhall Vivaro-e. Taking Mitie past the landmark of 1,000 electric vehicles (EV), this is the first of 655 Vivaro-e vans currently on order to be delivered by the end of the year. Read More How can we help? 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