From community clinics to acute hospitals, managing the NHS estate relies on several teams and resources working together to maintain high quality care and keep services running efficiently.
We work with over 40 NHS Trusts across the spectrum of healthcare support services, including catering, cleaning, portering, security and more. Take a fresh approach to everything from everyday site maintenance to long-term decarbonisation strategy – and see how much you can achieve with skilled teams, cutting-edge technology and tailored support at your fingertips..
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- 10 October 2023
- 11 January 2023
- 21 October 2022
How we can help
Drive efficiency with digital technology in healthcare
Budget pressures, remaining compliant in highly regulated healthcare environments, rising patient demand and heightened expectations can make it difficult to achieve the very highest standards.
Smart technology can help you place resources exactly where they’re needed for maximum efficiency and compliance. For example, footfall sensors alert operatives to busy areas to prioritise for cleaning. Likewise, clinical teams can request support from the nearest porter, cleaner or frontline colleague at the touch of a button.
Create welcoming spaces to support recovery and wellbeing
Good hospital design can make a real difference to the experience for patients and colleagues alike. But there’s a lot to consider to make sure you’re meeting everyone’s needs while building a healthcare space that’s fit for purpose.
Our experts can guide you through planning and implementation for major environmental factors. These include heating and cooling, lighting and acoustics, landscaping, accessibility features like ramps and lifts and small yet vital components like signage.
Prioritise safety with technology-backed security measures
As most healthcare sites are open to the public, they have unique security requirements. Make the most of technology and innovation to ensure your estate is safe for patients, colleagues and visitors at all times.
On-site hospital security personnel can offer a reassuring presence and real-time incident response, backed by sensors, alarms and our remote security intelligence hub.
Support exceptional colleagues with robotic hospital cleaning
NHS National Standards of Healthcare Cleanliness require spotlessly clean environments for patients, colleagues and visitors.
Keep your site up to standard with cleaning robots that use the cleansing power of UVC light, demand-led job allocation and a dedicated team of over 25,000 experienced operatives. And with our smart platforms, you can collect all the data you need to ensure processes are consistent and compliant.
Protect service continuity with digital maintenance
To ensure the highest standards of patient care, your estate and facilities must run efficiently and reliably, 24/7 – and you need detailed plans in place to limit downtime and maximise performance.
From securing a dependable energy supply to planning maintenance schedules for critical systems that avoid breaks in service, we’ll help you establish robust continuity measures for every asset.
Accelerate the path to achieving NHS sustainability goals
There is growing pressure for sustainable healthcare as part of ambitious UK net zero goals for the coming years.
We’ll help you get Decarbonisation, Delivered through innovation, technology and data insight. Starting with building a business case, our in-house experts will support you as you decarbonise buildings, landscapes, assets and vehicles – and measure your carbon reduction.
In healthcare, every minute is important
Discover how the Science of Service underpins the whole healthcare experience.
Exceptional services, every day
Explore our Science of Service ethos, and how our exceptional colleagues and leading technologies work together to support the NHS, ensuring every space is clean, efficient and welcoming for healthcare workers and their patients.
nursing hours saved annually on just one ward thanks to technology-backed efficiencies
NHS Trusts benefit from Mitie’s FM services
metres squared hospital space cleaned
UCLH carbon target, ahead of schedule
Case studies & articles
- 11 October 2022
- 8 June 2022
- 24 November 2021
- 15 November 2021
- Case study
- 21 October 2021
- Case study
- 2 February 2020
We’re working with Mitie because we need to be confident the right specialists are in place to assist us in navigating the changes.Kevin Leader, Head of Estates & Facilities Corporate, Estates, Barking, Havering and Redbridge University Hospitals NHS Trust and Facilities
Awards & accreditations
Mitie’s dedication to supporting the NHS has received widespread recognition.
- Healthcare Security Team of the Year, 2022 National Association for Healthcare Security
- Security Guarding Company of the Year, 2022 Fire and Security Matters Awards
- Outstanding Contract Security Company, 2022 Outstanding Security Performance Awards
- Excellence in Health and Safety, 2022 Facilities Management Awards
- Most Innovative Instore Surveillance Solution and Most Innovative Physical Retail Risk Management Solution, 2021 Retail Knowledge Fraud Awards
Meet the team
Adam MittonManaging Director, Mitie Healthcare
Simon RedsullBusiness Development Director, Mitie Healthcare
Jacinto JesusOperations Director, Mitie Healthcare
Michael NunesOperations Development Director, Mitie Healthcare
Get in touch
If you’d like to talk about new ways to run your estate more effectively and efficiently, just fill out the form and one of our team will be in touch soon.