
Mitie Cleaning & Hygiene Services
With a focus on excellence, innovation and assurance of quality, Mitie is one of the largest specialist cleaning providers in the UK, with 20,000+ employees covering every corner of the country. An award-winning, people-centric business, our highly-trained and technology-enabled specialist cleaning teams are at the heart of our customer promise of delivering the exceptional, every day.
Cleaning and Hygiene Centre of Excellence
As part of Mitie’s continued commitment to excellence in cleaning and hygiene, we have opened the door to our new Centre of Excellence, based at our brand-new premises in Birmingham. A centrepiece of Mitie Cleaning & Hygiene Services, this purpose-built experience showcases our wide-ranging capabilities, the excellence of our people and processes, our commitment to innovation, and brings the science of cleaning to life.
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Our Cleaning & Hygiene Services
Mitie Cleaning & Hygiene is one of the largest cleaning providers in the country, offering the widest capability of self-delivered cleaning services in the UK. Our broad range of customers and vast geographic footprint ensures that we’re able to deliver a quality-driven, customer-centric cleaning solution, whether for single sites or national portfolios. We have relationships with the top equipment manufacturers and material providers, ensuring that we employ the very latest innovations and deliver the best possible value to our customers.
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COVID Assured Cleaning
With cleaning at the forefront of people’s minds in a post pandemic world, having confidence that an area is clean has never been more important. With a much greater emphasis on cleanliness all around us, people are becoming more critical than ever. Undertaking a deep clean of a premises regularly can ensure that you have protected your colleagues and delivered the reassurance that they are in a hygienic space.
In addition to our Citrox solutions, we provide ‘traditional’ deep cleans to ensure your entire workspace has been effectively cleaned and necessary hygienic steps have been taken.
With workplaces and public spaces playing host to high-levels of social interaction, with multiple high-traffic touchpoints, deep cleans are becoming key components of a holistic cleaning solution.
Delivering a thorough clean of all touchpoint surfaces, as well as rigorous cleans of floors, walls, ceilings, ducts and more, our deep cleans ensure all areas of your space are sanitised and ready to receive your colleagues and customers.

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hours of cleaning delivered a year
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cleaning personnel employed across the UK
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COVID deep clean sanitations
Three pillars form the foundation of our business
Three pillars are at the heart of Mitie Cleaning & Hygiene Services, informing everything we do in the pursuit of delivering outstanding cleaning for our customers.
By consistently delivering on these values, we promise to enhance your performance, perception and reputation via exceptionally clean environments.
Excellence
We are committed to providing excellence in our cleaning service through a relentless focus on efficiency and by investing in our amazing people.
We achieve this by ensuring only the highest quality products and equipment are used in the to delivery of our cleaning services.
Furthermore, all of our Cleaning Operatives are trained to BICSc standards and have a deep understanding of Lean Six Sigma competencies, to ensure they are equipped to deliver the most efficient solution to every customer and maintain Mitie’s commitment to excellence in cleaning.

Innovation
Innovation is at the heart of everything we do, utilising technology to implement sustainable solutions without compromising quality.
Staying on the cusp of the latest technology enables Mitie to deliver a blended approach, combining the efficiency of technology with the expertise of dedicated personnel to deliver the exceptional, every day.
Delivering integrated technology solutions to drive more efficient service to our customers is key, and we will continue to explore, test and implement new technologies to benefit our customers.

Assurance
We deliver assurance to customers that their environments are exceptionally clean, through an outstanding value for money service that enhances their performance, perception and reputation.
We are passionate about creating clean, safe and sanitised environments for our customers, in turn providing them with the assurances they need to operate effectively in a post-COVID world.
Our Shield of Assurance is a seal that gives our customers peace of mind that the people, products and processes associated with our service have been approved and endorsed by the experts at Mitie Cleaning & Hygiene Services.

Sectors
Maintaining a clean workplace for employees not only makes for a healthier working environment, but can also demonstrably improve employee productivity, increase motivation and boost morale. We deliver comprehensive office cleaning services to help you create an exceptional environment for your employees that enables them to deliver their best work.
Manufacturing requires a constant focus on the production of quality products without interruption. We deliver reliable, efficient and compliant buildings and infrastructure through our industry leading cleaning services allowing you to maintain a total focus on production.
To support and develop communities, we understand that both Central & Local government bodies require value for money ensuring resources are focused and effective. Our UK-wide delivery will support government to drive efficiencies, reduce costs and make a tangible impact on the quality of life for all.
We work with hospitals, doctors’ surgeries, local authorities and private sector providers to ensure the best possible experience for patients, residents, staff and visitors. By creating clean and safe environments, and delivering, innovative and efficient facilities management services through exceptional people, we become a partner of choice.
Read our article: 8 Ways Hospitals Stay Safe and Clean
Whether you operate shops, banks, shopping centres, supermarkets, cinemas or distribution centres, we understand that you need to deliver the best customer experience, while reducing overheads. Working on most UK high streets, we provide industry leading cleaning services to ensure your customers enjoy a safe and sanitised shopping experience without disruption.
We understand the importance of hygiene standards for airports, ferry terminals, ports, rail and bus stations. With enclosed spaces combined with high footfall and a constant stream of eager travellers, ensuring these spaces are hygienic, safe and sanitised throughout a customer’s journey is paramount. We can help your transport system run smoothly, using our wide range of services and extensive experience to ensure the safety of your passengers without disrupting your service.
We understand that pharmaceutical companies operate a range of different facilities, from offices to manufacturing, laboratories and cleanrooms, and that cleaning standards are business critical in a pharmaceutical environment.
We put health and safety first in every decision we take, ensuring the correct personal protective equipment (PPE) is utilised and our teams have a deep understanding of COSHH (Control of Substances Hazardous to Health). Our dedicated management team brings a wealth of experience and expertise in the pharmaceutical industry. We follow strict processes and protocol standards for both biomedical and general pharma manufacturing environments, supported by our own QHSE LiveSafe standards.
We deliver sustainable, environmentally aware solutions using chemical-free or minimal chemical solutions wherever possible. Utilising Lean Six Sigma principles, we always look to innovate and improve service delivery to drive efficiencies. By taking care of your complex environments we leave your teams free to test and produce life-saving medicines.”
National Infrastructure are those facilities, systems, sites, information, people, networks and processes, necessary for a country to function and upon which daily life depends.
These locations require the highest standard as they are integral to the running of the country. Expectations are high and consequences of poor performance are significant. Often sites are high risk in terms of hazards, so stringent risk assessments etc must be done and strong continuity planning required.
Our experience of working in high-risk environments, such as the oil and gas industry, combined with our specialist knowledge of the critical national infrastructure and defence sectors makes us an ideal partner for organisations operating in these fields.
Technology & Innovation
Technology has evolved at a rapid pace, particularly the last few years. With more innovations than ever, it is up to cleaning teams to select the most appropriate solutions for their needs to deliver maximum efficiency without compromising the quality of finish.
Staying on the cusp of the latest technology enables Mitie to deliver a blended approach, combining the efficiency of technology with the expertise of dedicated personnel to deliver the exceptional, every day.
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Meet the Team
How can we help?
If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place.
Please fill in our short form and a member of our team will be in touch.
If you have a supplier enquiry, please visit our dedicated portal on www.mitiesuppliers.com