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Plan Thrive

Plan Thrive is our commitment to creating lasting and meaningful social value. It’s about creating pathways for sustainable futures – uplifting lives, strengthening communities and building a positive legacy for the people and places we serve.

Creating better places and thriving communities is at the heart of everything we do. But for communities to thrive, people must thrive too. That’s why we work every day to deliver social impact in meaningful ways. Watch the video to find out more.

Over the next three years, we pledge to:

Uplift 1 million lives

We’ll support social mobility, skills and employment, inclusion and wellbeing.

Enable 1,000 places to prosper

By delivering activities that enhance the spaces and places we work in, we’ll bring positive change to communities, colleagues and the environment.

Champion and invest

in partnerships and our supply chain to deliver sustainable impact. We’ll strengthen our procurement practices and amplify impact through capacity building and collaboration.

Measure and report

We’ll share our progress using tools like Thrive Platform to inspire others, improve our practices and ensure accountability.

Helping clients, colleagues and communities thrive

Through our clear five-step process, built on our Theory of Change methodology, we’re committed to delivering positive outcomes.

Understanding local needs

As the UK’s leading facilities management company, we know a thing or two about what makes places thrive. The first step is listening to the needs of the communities we serve. Using their insights, alongside feedback from our colleagues, customers, social value partners and place-based data, we identify opportunities to solve social challenges and create positive impact.

Black woman talking on a mobile phone

Transformative local impact and engagement

Armed with local knowledge, we design initiatives that align with the goals of our customers, stakeholders and communities. From employability support and sustainable careers to environmental improvements, every initiative is rooted in meaningful transformation. Since 2020, the Mitie Foundation has dedicated almost 100,000 volunteering hours to local communities and environmental or charity projects like Macmillan coffee mornings.

Two women laughing as they garden

Inclusive recruitment

At Mitie, we believe everyone can thrive with the right support. Plan Thrive creates pathways for sustainable futures – breaking down barriers to opportunity. Through the Mitie Foundation, our Engineering Graduate Scheme and our Early Careers programme, we’re building on what works, and also implementing new hiring models to overcome barriers to employment.

Women working with a headset

Empowering people into work

Our flagship Ready2Work programme has delivered support in over 60 locations to assist disadvantaged groups with the transition into work. This includes ex-offenders, care leavers, homeless people, veterans, long-term unemployed and those with disabilities. We provide apprenticeships and learning schemes to help people from all backgrounds find employment, close skills gaps and prepare for the future.

Two workers outside a glass office building

Sustainable careers

Finding a job is just the first step. We make sure our colleagues are supported, upskilled and set up to succeed. We do so through an inclusive culture that champions wellbeing. Our award-winning learning and development, strong career pathways and standout employee value proposition helps colleagues to grow and thrive so their communities benefit too.

Smiling female engineering apprentice at Mitie
  • Insight
  • 17 July 2025
When I was little, I wanted to be Mary Poppins. Not for the singing or flying with the umbrella (although the magic was undeniably part of the charm), but because of the way she…
Two colleagues laughing over coffee
  • Insight
  • 1 July 2025
Across the corporate world, social value strategies often revolve around familiar pillars: community, supply chain, people and planet. These have provided a helpful framework – and served us well too. But over…

How we make it happen

Plan Thrive turns our ambition into action. At the heart of this is our commitment to doing the right thing – embedding social value into all our work, which touches over 7.5m people every day.

Collaboration and partnership are central to our approach. By bringing together colleagues, customers, communities and partners, we create inclusive initiatives that benefit everyone.

Learn more about our culture
Diverse group of people laughing

Our impact: how we measure progress

As part of Mitie’s commitment to report on our Plan Thrive initiatives, our annual ESG report shares a breakdown of the ways we’ve delivered social value over the last financial year.

We also share how our sustainable, low-carbon practices, ethical supply chains and social initiatives make us a leader in environment, social and governance practices, creating a brighter tomorrow for everyone.

Read our latest report
Mitie colleagues at HMS Drake standing on the beach with litter pickers

Watch: Supporting Essex County Council to create thriving communities

The collaboration is all part of Mitie’s pledge to uplift 1m lives.

Watch: Building pathways for sustainable futures

Group Director of Social Value, Helen Longfils, explains how Plan Thrive is changing lives.

Jobs and hope for disadvantaged groups

Find out how Mitie creates opportunities for people who have faced barriers to employment.

28,000+

volunteering hours

1,200+

apprentice colleagues

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100 apprenticeship employers

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