Environmental, Social and Corporate Governance

Environmental Sustainability for Mitie is supported in-house by our Energy businesses which alongside our Waste business provides specialist dedicated end to end advice, reporting and active solutions to enable the business to meet our sustainability goals and objectives.

Our consultancy team specialises in Low Carbon Technologies, Workplace Strategy, Wellbeing and Environmental Performance. In addition, our Landscaping business has dedicated resource in Bio-diversity assessments and Carbon Sequestration projects such as living walls and green roof installations.

Carbon and environmental reporting for Mitie Group is undertaken by Jason Roberts, Head of Sustainability & Compliance in Mitie Energy. Jason is an accredited Low Carbon Consultant (Cibse register LCEA132377).

SVRB Dashboard

Having established stretching social value targets for Mitie Group, it was crucial to see that they were easily tracked and reported. The nature of social value means performance data comes from a wide range of systems and locations across all parts of the business. By exporting data from various systems and linking them to Power BI: a business analytics programme which provides an interactive visualisation of data, allowing end users to create their own reports and dashboards, a solution was created, our SVRB dashboard.

This gives a top-level overview of Mitie’s monthly performance against targets. It also allows users to drill down into target areas for each of the organisation’s social value pillars. Current performance can be tracked, gaps understood, and necessary improvements flagged. While users can already evaluate performance against target areas at group level, development is underway to provide visibility of how each business area is performing against targets, as well as the National Themes, Outcomes and Measures (TOMs) reporting standard for measuring social value.

Mitie continuously reviews operations, measuring processes and results to ensure we are performing as well as possible across all aspects of Environment, Social and Governance (ESG). This focus on all aspects of sustainability, together with our approach to innovation and new ways of operating saw Mitie rated the number one facilities management company globally, based on the Sustainalytics ESG risk rating report.

Download our SVRB Dashboard >

Sustainalytics ESG risk rating report

Sustainalytics is a leading global provider of environmental, social, governance (ESG) and corporate governance data, research and analysis for investors.

In the April 2020 Sustainalytics ESG risk rating report, Mitie were rated number 1 out of all ranked facilities management companies globally, with a 13.0 Low Risk score:

“In consideration of the company’s medium exposure and strong management, we view the company to be at low risk of material financial impacts driven by ESG factors”

Sustainalytics ESG risk rating report, April 2020

This places Mitie:

  • 335 out of 12,279 organisations globally; and
  • in the 4th percentile (1st = lowest risk)

Find out more >



In FY 2019/20, Mitie produced 27,072 tCO2 Scope 1 and 2 (Location based) and 26,459 tCO2 Scope 1 and 2 (Market based).

Following the achievement of our 2020 carbon target a year early, we will be using 2019 as our new baseline year for our Plan Zero initiative to be net zero carbon by 2025.

Mitie work on our client sites, therefore our significant energy use (94%) comes from diesel fuel from our >5000 strong vehicle fleet. We report Scope 3 emissions within the ‘Mitie Group Environmental Data’ section below.

Mitie Environmental Sustainability

Mitie have a Sustainability Policy (MG(Pol)003 that covers the environment, energy, carbon and social value. The policy is owned by Jason Roberts (Head of Sustainability for Mitie Energy) and is reviewed and updated annually. The Policy is signed by the CEO Phil Bentley.

Mitie Group are certified and operate within an integrated management system including ISO9001  (Quality), ISO14001 (Environmental) and ISO45001 (Health & Safety)

Mitie Energy are certified and operate within an ISO50001 Energy Management System.

Mitie hold the Carbon Trust Standard with a score of 81% for carbon management, the highest mark within the UK FM sector and a 4% increase on the previous submission.

We are signatories of all three of The Climate Group’s global initiatives RE100, EV100 and EP100 and are one of only eight organisations in the world to do so.

Mitie procure 100% certified renewable energy for their built estate. RE100 is the global corporate renewable energy initiative bringing together hundreds of large and ambitious businesses committed to 100% renewable electricity. Led by The Climate Group in partnership with CDP, RE100’s mission is to accelerate a global shift to clean energy and zero carbon grids – delivering a cleaner, healthier future for us all.

Mitie are committed to replacing their >5,000 diesel fleet with electric vehicles. EV100 is a global initiative bringing together forward looking companies committed to accelerating the transition to electric vehicles (EVs) and making electric transport the new normal by 2030.

Through our ISO50001 Energy Management Standard, Mitie have committed to doubling their energy productivity. The Climate Group’s global EP100  initiative in partnership with the   Alliance to Save Energy  brings together  a growing group of energy-smart companies  committed to improving their energy productivity and doing more with less.

Mitie have reported to the Carbon Disclosure Project for the last 10 years and will continue to do so. Mitie are also subject to report to the CDP Supply Chain by a number of clients.

In 2020 Mitie signed up to the CDP Reporter Services Membership and have had an independent third-party verification of direct and indirect carbon dioxide equivalent emissions (CO2e) as provided in the 2019-20 company annual report and accounts to a limited level of assurance. This verification exercise has been performed by Carbon Intelligence to the ISO 14064-3 standard. The Verification Statement can be downloaded here.

In the face of rising fuel costs, stricter emissions targets and a need to address climate change, fleet electrification marks a dramatic step towards reducing the financial and environmental cost of doing business. In December 2018, Mitie became the first major UK FM provider to launch an electric vehicle (EV) fleet. By 2020, 20% (717) of our compact vans and cars will be fully electric.

We are a member of EV100, with the commitment to fully electrify our fleet by 2025* in our drive to achieve net zero carbon emissions.

We are also members of:

Go Ultra Low

Clean Van Commitment.

Mitie are reducing our fuel consumption year on year. Current fleet initiatives include:

  • Route Planning to minimise unnecessary travel
  • Speed Limiters on all commercial vehicles (68mph)
  • Telematics, including speed enforcement policy
  • Vehicle Selection to limit engine size to less than 110g/kmCO2
  • Driver Training that promotes safe, economical driving
  • Driver Awards to recognise good driving behaviour
  • Mileage Capture App that can monitor driver behaviour (speed, acceleration, harsh braking)
  • Carbon Avoidance via a strategic partnership with Microsoft (Skype / Teams)
  • Connected Workspace providing remote BMS connection to reduce travel to site

Mitie partner with sustainability software and learning specialists Ditto Sustainability to deliver personalised training programmes for our employees and customers. A core component of this partnership is the provision of the CPD accredited ‘ResourceAware’ eLearning platform covering Energy, Water and Waste. Further bespoke modules include Sustainable Transport, Plastics, Social Value and the United Nations Sustainable Development Goals.

Greenhouse Gas (‘GHG’) Emissions as detailed in the 2019/20 Annual Report.

At Mitie, we see the climate emergency as a business-critical issue that needs to be addressed within our operations. Last year we achieved our 2010 goal to reduce our carbon footprint (scope 1&2) intensity by 35%; this year we launched our new industry-leading ‘Plan Zero’ commitment to set a clear pathway on how we will decarbonise our business and reach net zero carbon emissions by 2025. This focusses on three key areas;

  • Eliminate carbon emissions from power and transport,
  • Eradicate non-sustainable waste
  • Enhance inefficient buildings to meet the highest environmental standards.

With the launch of this new commitment, 2019/20 will now be our new baseline year to compare future emissions against. For this reporting year we will compare absolute emissions against a revised 18/19 baseline year which has been established to reflect changes to the organisation such as the disposal of the property management arm of our business and improvements to reporting such as the ability to report business and personal mileage separately.

Download further information >

We have achieved a year on year reduction in our carbon intensity trend. Our effort to reduce our carbon emissions focuses on reducing the impact of our fleet which contributes to 94% of our total scope 1 and 2 footprint; we are on target with our short term carbon goal to run at least 20 percent of our company small van and car fleet using electric vehicles by the end of 2020, and 100% by 2025. We are amidst a fleet transformation project to standardise our current vehicles with newer more efficient vehicles, part of this project has been to ensure that all commercial vehicles are installed with speed limiters and telematics to improve driver behaviour.

EcoVadis is a provider of business sustainability ratings, intelligence and collaborative performance improvement tools for global supply chains. We hold a Gold Award.

  • Mitie ID – Mitie Group Plc

Sedex is one of the world’s leading ethical trade service providers, working to improve working conditions in global supply chains. They provide practical tools, services and a community network to help companies improve their responsible and sustainable business practices, and source responsibly.

  • Mitie ID – Company Reference: ZC1049314
  • Company Type: Supplier (B Member)
  • Company Name (Local Language): Mitie Group (Utilyx Ltd)

Plan Zero

We have launched a new industry-leading ‘Plan Zero’ commitment, pledging that we will reach net zero carbon emissions by 2025.

Plan Zero is focused around three key pillars, encompassing the key areas of environmental impact for our business, with specific targets to:

  • Eliminate carbon emissions from power and transport
  • Eradicate non-sustainable waste
  • Enhance inefficient buildings to meet the highest environmental standards

Social Value & Responsible Business

As a responsible business that embraces the UN’s Sustainable Development Goals, we seek to unlock social value that creates positive economic, environmental and social impacts.

This bold ambition ensures that we play our part in delivering the exceptional, every day for our customers, our people, the communities we support and the world in which we live.

Download Mite’s Social Value and Responsible Business Charter >

Find out more about Mitie’ approach to Social Value & Responsible Business >