Immigration removal centres

Mitie brings a caring, human touch to the UK immigration system.

Supporting people throughout the immigration process

Mitie provides safe, secure and decent immigration removal centre (IRC) environments, managed by experienced and respectful colleagues. Our shared commitment is to support people throughout the UK’s complex but important immigration process. On behalf of the Home Office, Mitie operates the Heathrow IRC (Greater London), Dungavel IRC (Scotland) and Campsfield IRC (Oxfordshire).

People doing arts and crafts in an immigration centre

1,650+ people cared for in detention

965 residents can be hosted at Heathrow IRC, the largest in Europe

5,000+ colleagues in Care & Custody

Welcoming Care & Custody colleague

Protecting the vulnerable

Those navigating the immigration system face pressures unique to their situation. Mitie colleagues act sensitively to safeguard those in our care. Robust security, health and safety measures are given equal footing with compassion for people facing challenging circumstances.

Smiling nurse for Care and Custody

Trained for trauma

Mitie colleagues adopt a trauma-based approach to engage with those in the immigration system. This means care is shaped around each individual’s circumstances. We recognise that the journey to the UK, and the circumstances surrounding it, can be complex and may have lasting impacts.

As well as recruiting and retaining the very best personnel, and delivering trauma-informed training, Mitie provides appropriately equipped environments to ensure the person’s safety and wellbeing. Healthcare is provided on-site by the NHS and their partners.

Man smiling at Care and Custody reception

Visitor information

Mitie recognises that maintaining contact with family, friends and support organisations is important for the mental health and welfare of detained people. We encourage bonds to be maintained and are pleased to facilitate such visits. Further information on visiting times, policies and the booking process are available below.

Learn how you can visit

How can we help immigration centres?

How can we help immigration centres?

Protecting the vulnerable

Welcoming Care & Custody colleague

Protecting the vulnerable

Those navigating the immigration system face pressures unique to their situation. Mitie colleagues act sensitively to safeguard those in our care. Robust security, health and safety measures are given equal footing with compassion for people facing challenging circumstances.

Trained for trauma

Smiling nurse for Care and Custody

Trained for trauma

Mitie colleagues adopt a trauma-based approach to engage with those in the immigration system. This means care is shaped around each individual’s circumstances. We recognise that the journey to the UK, and the circumstances surrounding it, can be complex and may have lasting impacts.

As well as recruiting and retaining the very best personnel, and delivering trauma-informed training, Mitie provides appropriately equipped environments to ensure the person’s safety and wellbeing. Healthcare is provided on-site by the NHS and their partners.

Visitor information

Man smiling at Care and Custody reception

Visitor information

Mitie recognises that maintaining contact with family, friends and support organisations is important for the mental health and welfare of detained people. We encourage bonds to be maintained and are pleased to facilitate such visits. Further information on visiting times, policies and the booking process are available below.

Learn how you can visit

News & insights

News

Mitie secures new IFM contract with Staffordshire Police

A trusted partner of leading immigration and justice service providers

Meet the team supporting immigration removal centres

Ben Saunders, Care & Custody’s Director of Business Development

Ben Saunders

Director Business Development

Dannielle Smith

Legal Director

Kevin Reilly, Director of Immigration Services and Justice Cheif Operating Officer

Kevin Reilly

Director of Immigration Services and Justice Chief Operating Officer

Russell Trent, Managing Director, Immigration and Justice

Russell Trent

Managing Director, Immigration and Justice

Get in touch about immigration centres

If you would like to talk to one of our experts about your immigration and justice needs, they’re just a couple of clicks away. Fill out the form, and we’ll be in touch.