Sustainability reports
We have set ourselves challenging environmental targets to improve performance in everything, from carbon emissions to waste to green energy use.
Progress against our targets in FY26
- 54.76
-
FY26 target: Reduce our Scope 1, 2 & 3 Intensity (tCO₂e/£m revenue) to 56.94
- 66%
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FY26 target: Increase recycling rate to 65%
- £7.5m
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FY26 target: Increase investment in apprentices to £5.5m
- £3.19m
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FY26 target: Increase spend with VCSEs to £2.5m
ESG Report 2026
Mitie’s latest ESG Report outlines progress across all areas of our Environmental, Social and Governance strategy. It also shares key achievements for the pillars of our framework: Environment, People, Community, Responsible Supply Chain and Innovation.
Interested in our past performance? All our ESG and other reports are available to download:
ESG Report 2025, ESG Report 2024, ESG Report 2023, ESG Report 2022, Social Value Report 2021, Social Value Report 2020, Social Value Report 2018/2019
ESG targets
Mitie has set 14 industry-leading ESG targets. These targets relate to Mitie’s social value framework, and the focus areas highlighted within: Environment, Responsible Supply Chain, People and the Community. Innovation, is embedded throughout.
From FY23, we have included both our overseas emissions, and our full Scope 3 emissions portfolio, including supply chain, and commuting and working from home to cover our entire workforce.
Our absolute Scope 1 and 2 emissions (location-based) for Mitie, excluding Marlowe, reduced by 6% in FY26 to 18,992 tCO2e. On a market-based basis, inclusive of verified carbon credits, our net Scope 1 and 2 position reduced to 8,399 tCO2e, a 34% reduction year on year, reflecting the continued acceleration of our EV transition and renewable energy procurement.
Scope 3 emissions reduced by 3% to 245,781 tCO2e, supported by improved supplier data, enhanced emissions modelling and ongoing supply chain engagement. Supply chain and commuting emissions remain the largest component of our total footprint at 90%, reinforcing the importance of our Scope 3 decarbonisation roadmap as we move into Plan Zero 2.0.
Download Mitie’s carbon reduction plans
Each of Mitie’s subsidiaries have their own PPN 006 carbon reduction plan.
Mitie Group PLC – Download
Mitie Security Ltd – Download
Mitie FM Limited – Download
Mitie Technical Facilities Management Ltd – Download
Mitie Cleaning & Environmental Services Ltd – Download
Mitie (Defence) Limited – Download
Mitie FS (UK) Limited – Download
Mitie Care and Custody Ltd – Download
Mitie PFI Ltd – Download
Mitie Ltd – Download
Mitie Waste & Environmental Services Ltd – Download
Interested in our previous Carbon Reduction Plans? You can access them here.
Having established stretching ESG targets for Mitie Group, it was crucial that monthly performance could be tracked and reported, enabling gaps to be identified and interventions developed. The nature of social value means performance data comes from a wide range of systems and locations across the business. By exporting data from various systems and linking them to the interactive visualisation platform, Power BI, we created our ESG dashboard. This allows users to drill down into target areas for each of the organisation’s social value pillars, and by business division.
Mitie uses the Thrive platform, a portal that aligns to PPN 006 Social Value Model and enables the measurement of social value contributions. It also calculates Mitie Group’s social value impact, which was £317m in FY25 – up 10% on the previous year. When contractually required, Mitie uses the Social Value Portal to measure social value on specific contracts, incorporating the National TOMs Framework (Themes, Outcomes and Measures). This is primarily used in local authorities.
Mitie continuously reviews operations, measuring processes and results to ensure we are performing as well as possible across all aspects of Environment, Social and Governance (ESG). This focus on all aspects of sustainability, together with our approach to innovation and new ways of operating, saw Mitie rated the number one facilities management company globally with a risk rating of 12.3 Low Risk, based on the Sustainalytics ESG risk rating report.
ESG ratings, certifications and accreditations
Mitie has a Sustainability and Social Value Policy that covers the environment, energy, carbon and social value. This policy is complemented by an Environmental Policy Statement to provide further environmental detail. The policy is owned by Group Director of Sustainability & Social Value, Jason Roberts and is reviewed and updated annually. The Policy is signed by Mitie’s CEO Phil Bentley.
Following expansion of our ISO 50001 accreditation in 2023 from Mitie Energy to Mitie Group, this certificate now covers all of our significant energy use across our estate and incorporates our entire fleet of over 6,400 vehicles. Our Plan Zero strategy ensures that we are reducing our environmental impact through optimising the efficiency of our sites, which aligns with continuous improvement plans relating to energy performance. This accreditation compliments our ISO 14001:2015 certification, which also covers 100% of Mitie Group’s operations at all sites, providing an external best practice framework for identifying, managing, monitoring and controlling environmental issues, maximising our efforts to reduce our environmental footprint.
In addition, we have also achieved accreditation ISO 22301: Business Continuity Management, ISO 27001: Information Security, ISO 31000: Risk Management, and ISO 44001: Collaborative Relationships. All of these have been secured at a Group level, and therefore cover 100% of Mitie’s operations and sites.
We received third-party verification for our FY26 greenhouse gas data to ISO 14064-1 standard from Achillies (Reasonable Scope 1 and 2, Limited Scope 3), ensuring that our processes are accurate and transparent.
Mitie is a member of all three flagship Climate Group initiatives: RE100, EV100 and EP100 (now the Smart Energy Coalition).
Mitie sources 100% renewable electricity for sites where we control the energy procurement and all our electric vehicle charging. RE100 is the global corporate renewable energy initiative, bringing together hundreds of large and ambitious businesses committed to 100% renewable electricity. Led by The Climate Group in partnership with CDP (formerly Carbon Disclosure Project), RE100’s mission is to accelerate a global shift to clean energy and zero carbon grids – delivering a cleaner, healthier future.
In December 2018, Mitie became the first major UK FM provider to launch an electric vehicle (EV) fleet. In FY26, we achieved a 67% electric fleet.
EV100 is a global initiative bringing together forward-looking companies committed to accelerating the transition to EV and making electric transport the new normal by 2030.
In the face of rising fuel costs, stricter emissions targets, and a need to address climate change, fleet electrification marks a dramatic step towards reducing the financial and environmental cost of doing business.
Mitie is reducing our fuel consumption year-on-year. Current fleet initiatives include:
- Route planning to minimise unnecessary travel
- Speed limiters on all commercial vehicles (68mph)
- Telematics, including speed enforcement policy
- Vehicle selection to limit engine size to less than 110g/kmCO2
- Driver training that promotes safe, economical driving
- Driver awards to recognise good driving behaviour
- Artificial Intelligence Dashcam that monitors driver behaviour (speed, acceleration, harsh braking) and reduces incidents by up to 60%
- Carbon avoidance via a strategic partnership with Microsoft (Skype / Teams)
- Connected Workspace providing remote BMS connection to reduce travel to site
Mitie has committed to doubling energy productivity in alignment with ISO50001 Energy Management Standard. The Climate Group’s global EP100 initiative (now the Smart Energy Coalition), in partnership with the Alliance to Save Energy, brings together a growing group of energy-smart companies committed to improving energy productivity and doing more with less.
Sustainalytics is a leading global provider of environmental, social, governance (ESG) and corporate governance data, research and analysis.
In FY26, Mitie achieved an ESG Risk Rating of 12.3 from Sustainalytics. We ranked 9th out of 148 business support services companies globally. This means our organisation is at ‘low risk’ of experiencing material financial impacts from ESG factors, due to strong ESG risk management. Areas assessed included carbon reduction plans, occupational health and safety, data privacy and security, and bribery and corruption. Overall Mitie placed 671st out of 14,915 organisations globally – the top 6th percentile.
Download report
In FY25, Mitie secured first place in the Sustainability Facilities Management Index (SFMI) ESG audit, highlighting its leadership in sustainable facilities management. The company earned full marks in 20 of 23 ESG categories, including Energy Reduction, Board Commitment and Supply Chain Management. It also excelled in Decarbonisation, Social Value, Employee Wellbeing and Risk Management, demonstrating a strong integration of sustainability across operations and a commitment to positive environmental and social impact.
The SFMI is the only sustainability benchmark for the UK’s facilities management sector. The ranking is compiled following three independent audits. These assess performance across 23 criteria, including sustainability, social value, energy, health and safety, employee development and diversity. In order to achieve the Platinum Award, organisations must demonstrate leadership across all areas and score 85 points or more.
MSCI is a leading provider of critical decision support tools and services for the global investment community.
In 2025, Mitie was rated AA from MSCI. This is the second highest rating available and means that only 5% of rated MSCI ACWI Index constituents, commercial services and supplies were ranked higher than Mitie.
Download report
*The use by Mitie of any MSCI ESG research LLC or It’s affiliates (“MSCI) data, and the use of MSCI logos, trademarks, service marks or index names herein, do not constitute a sponsorship, endorsement, recommendation, or promotion of Mitie by MSCI. MSCI services and data are the property of MSCI or its information providers, ad are provided ‘As is’ and without warranty. MSCI names and logos are trademarks of MSCI.
CDP is the world’s leading environmental disclosure programme. In 2025, Mitie was one of only 877 organisations globally to receive an ‘A’ score. This places Mitie in the top 4% worldwide. The recognition reflects Mitie’s leadership in climate change mitigation, water security and deforestation risk management.
With support from the Supply Chain Sustainability School and Rio Learn, who specialise in teaching accessible sustainability skills, Mitie has developed an education programme called Action Now.
Action Now focuses on getting sustainability to the frontline. The scheme provides a quarterly focus on areas of environmental learning including carbon, energy and biodiversity, social value with a focus on modern slavery, circular economy and resource efficiency, and sustainable procurement. The aim of this campaign is for all our 84,000 employees to have access to information and resources that provide a good understanding of environmental issues. To date, our learning activities have been completed over 10,000 times.
Greenhouse Gas (‘GHG’) Emissions as detailed in the 2026 Annual Report and Accounts.
Mitie continues to recognise the climate emergency as a critical strategic issue, requiring sustained action across our operations and value chain. FY26 marks the next phase of Plan Zero, building on near net zero Scope 1 and 2 operations through fleet electrification and fossil fuel elimination. Focus is now shifting to Scope 3 emissions, improving data quality, supplier engagement and value chain decarbonisation to support our net zero by 2035 ambition.
EcoVadis provides business sustainability ratings, intelligence and collaborative performance improvement tools for global supply chains. Mitie is rated with a score of 80 Gold and we are incorporating the Ecovadis measuring solution into our supplier engagement and ESG health check process; both of our top paper manufacturer suppliers have a platinum Ecovadis rating.
- Mitie ID – Mitie Group Plc
Sedex is one of the world’s leading ethical trade service providers, working to improve working conditions in global supply chains. They provide practical tools, services and a community network to help companies improve their responsible and sustainable business practices, and to source responsibly.
- Mitie ID – Company Reference: ZC1049314
- Company Type: Supplier (B Member)
- Company Name (Local Language): Mitie Group (Utilyx Ltd)
Water is a precious, finite resource and we recognise that in our day-to-day operations. We have committed to reducing Mitie’s water consumption through continual improvement. Our water management strategy stems from our Integrated Management System, which meets the requirements of BS EN ISO 14001:2015. It also aligns with an environmental Aspects and Impacts Register specific to our service delivery. This ensures our business procedures and processes are carefully monitored, measured, and controlled to promote continual improvement in environmental performance.
