On arrival, you must be on the approved visitor list and provide valid photo identification each time, such as: Passport Driving licence You must also bring two documents that show proof of your address. Acceptable proof of address includes: Utility bill (gas, electric, satellite television, landline phone bill) issued within the last three months Local authority council tax bill for the current council tax year Bank, Building Society or Credit Union statement or passbook dated within the last three months HMRC self-assessment letters or tax demand dated within the current financial year Electoral Register entry NHS Medical card or letter of confirmation from GP’s practice of registration with the surgery Council or housing association rent card or tenancy agreement for the current year Benefit book or original notification letter from Benefits Agency Children and under-18s must be accompanied by an adult and are required to bring their birth certificate, red book or student ID. All adults must have a photo and finger or thumbprint taken on the first visit for verification and security purposes. These will be checked with each subsequent visit. The personal information we collect is used to help us identify you on entry and exit to the prison site.

Visitors must dress appropriately. Clothing restrictions include: No offensive slogans or images No revealing clothing (e.g., low-cut tops, short skirts, ripped jeans) No hats or hoodies. Religious head-coverings are permitted If unsure, please check with the prison before your visit. For any queries on visits, contact HMP Millsike at 01759 488886 / 8887. Download guidance on the visitor dress code

If you’re bringing an infant to your scheduled visit, please be aware of the following provisions: Visitors can bring one serving of powdered baby formula or expressed breast milk. Visitors may bring up to two nappies. Water-based baby wipes will be provided for you. We appreciate your cooperation and understanding as we continue to support the needs of families during visits. For any queries on visits, contact HMP Millsike at 01759 488886 / 8887.

HMP Millsike

HMP Millsike in Yorkshire is a new 1,468-place category C resettlement prison for men. The first UK prison to run solely on electricity, it’s been designed with a clear vision of rehabilitation and reducing re-offending.

One Millsike

Rehabilitation and restoration are at the heart of HMP Millsike and our ‘One Millsike’ vision. Alongside our key partners, PeoplePlus and Forward Trust, we’re taking a fresh approach to help everyone in our care unlock their potential and make meaningful, positive changes. We’re pioneering sustainability in the prison sector; HMP Millsike consumes 68% less energy than even the most recent prison builds.

Man pushing the book cart in a prison library

Our vision for rehabilitating prisoners

The main purpose of a prison is to protect the public, but it’s also important to give prisoners the tools they need to transform their lives and contribute to thriving communities. Our goal is to create an engaging rehabilitative environment and culture, empowering individuals with the skills and emotional resilience they need to make progressive, self-determined choices.

HMP Millsike gives prisoners a sense of safety and respect, through a supportive and opportunity-filled environment – helping them unlock their potential and a brighter future.

Education and industry for a productive future

With our partner PeoplePlus, we’re dedicated to offering education, vocational training and resettlement services that prepare individuals for life after release.

We work with local authorities such as the Inward Investment Workforce & Skills Teams at East Riding of Yorkshire Council and the Economic Evidence Team at West Yorkshire Combined Authority, to help prisoners learn skills to find employment.

This supports the local economy and helps make sure once former prisoners leave HMP Millsike, they never return to crime.

Support to maintain vital relationships

Families and friends are a crucial part of HMP Millsike’s approach to rehabilitation. Strong, constructive relationships are vital for helping prisoners find a way forward from offending. That’s why we provide eight Forward Trust Family and Relationship Practitioners at HMP Millsike.

Crime has deep and far-reaching consequences. We offer support to prisoners and their families and friends to help them maintain and repair relationships – fostering the right environment for lasting positive development.

Table football and pool table at HMP Millsike prison

An environment that cultivates better health and wellbeing

Good health is essential for rehabilitation and a positive future. At HMP Millsike, we provide a range of services to promote physical, mental and emotional wellbeing. Prisoners in our care are supported with medical and chaplaincy services, as required.

We also recognise the importance of physical activity for health, stress management and rehabilitation. Our sports and fitness facilities are designed to help prisoners to stay active, develop teamwork skills and build routines.

A conscious pathway to successful resettlement

At HMP Millsike, we’re committed to helping individuals prepare for life after release by providing structured resettlement support. We want everyone in our care to have the necessary skills and opportunities to successfully reintegrate into society, reduce reoffending and contribute to a thriving community.

Resettlement planning begins from the moment someone enters custody. We work closely with external agencies, probation services and community organisations to give prisoners a clear pathway towards stability and independence.

Community engagement that helps everyone thrive

We believe that strong community engagement reduces reoffending and keeps everyone safer. That’s why we provide support and opportunities to help prisoners rebuild their lives – working closely with local businesses, sporting groups, police forces and charities and many parish, town and unitary councils across Yorkshire.

We welcome the support of individuals, groups and businesses who wish to contribute to our community engagement efforts.

We want HMP Millsike to be part of the local community – local residents can contact the prison with any questions or concerns.

Email us

How we can help prisoners to rebuild their lives?

Our vision for rehabilitating prisoners

HMP Millsike gives prisoners a sense of safety and respect, through a supportive and opportunity-filled environment – helping them unlock their potential and a brighter future.

Education and industry for a productive future

With our partner PeoplePlus, we’re dedicated to offering education, vocational training and resettlement services that prepare individuals for life after release.

This supports the local economy and helps make sure once former prisoners leave HMP Millsike, they never return to crime.

Support to maintain vital relationships

An environment that cultivates better health and wellbeing

A conscious pathway to successful resettlement

Community engagement that helps everyone thrive

We welcome the support of individuals, groups and businesses who wish to contribute to our community engagement efforts.

We want HMP Millsike to be part of the local community – local residents can contact the prison with any questions or concerns.

Email us

Another life is possible. We believe that everyone can live a fulfilling life, whatever their past. If you’re affected by drug or alcohol issues, past offending, homelessness or unemployment: help is out there!

We make a positive difference to people’s lives – every single day. Our committed teams work across Britain to deliver a range of public services, including support to find employment, skills training, prison education, independent living and self-employment advice. We also help employers grow through socially responsible recruitment and wellbeing solutions.

Frequently Asked Questions for visiting the prison

Maintaining family and community connections is vital in supporting rehabilitation. We encourage you to follow these guidelines to ensure a safe, respectful, and positive visiting experience.

How to visit or keep in touch with a prisoner

Visits are booked by prisoners using secure in-cell technology. Legal and official visits can be booked by phone or online.

How to visit a prisoner

On arrival at HMP Millsike, prisoners are asked to submit a list of family members and friends who may wish to visit. These individuals are subject to security screening, which takes up to 72 hours.

Once approved, prisoners can book their visitors via secure, in-cell technology. All visits must be booked with at least 48 hours’ notice. If no visit has been booked, the prison cannot allow entry on the day.

Legal and professional visits

Legal representatives, probation officers and official visitors must book visits separately through the phone line. Proof of accreditation and ID is required upon entry. All official visitors are subject to security screening.

Legal rooms are available but must be booked in advance and cannot be allocated on the day.

Official visits via video

To arrange an official video visit, please email [email protected] or call 01759 488887. The booking line is open Monday to Friday 9:00-17:00, with phone requests confirmed via email to ensure a record.

Official video visit times:

Monday to Friday, 8:30-12:00 and 14:00-17:00

Please note all court bookings should be booked through PCVL.

Face-to-face official visits

To arrange a face-to-face official visit, please email [email protected] or call 01759 488887. The booking line is open Monday to Friday 9:00-17:00, with phone requests confirmed via email to ensure a record.

Official face-to-face visit times:

Monday to Friday, 9:00-11:30 and 14:00-16:30

For any queries on visits, contact HMP Millsike at 01759 488886 / 8887.

Concerned about a prisoner?

If you are concerned about a prisoner’s safety, health or wellbeing and think the prisoner is at immediate risk, please call the switchboard on 01759 488 875 and ask for the Orderly Officer and explain that your concern is an emergency.

If your concern is urgent but not life-threatening, please call the Safer Custody Helpline on 01759 488 216 or contact the prison Safer Custody team at [email protected].

Further information can be found at: https://www.prisonersfamilies.org/hmp-millsike

Booking a video call

Video calls with prisoners can be booked through the Purple Visits mobile phone application. Prisoners are notified via the scheduling app on their secure in-cell technology.

Find out more and download the Purple Visits app: https://www.purplevisits.com/

Sending money to a prisoner

You can send money to a prisoner through this UK Government system: https://send-money-to-prisoner.service.gov.uk/en-gb/

Information for visiting

Visiting times

Visiting times at HMP Millsike are:

Tuesday: 14:15-16:15 and 18:15-19:15
Wednesday: 14:15-16:15 and 18:15-19:15
Thursday: 14:15-16:15 and 18:15-19:15
Friday: 14:30-16:30. Evenings are for organised events only.
Saturday: 09:30 – 10:30 and 11:00-12:00
Sunday: 09:30-10:30 and 11:00-12:00

Visits last for one or two hours depending on the time slot booked.

There are no prison visits on Mondays, New Year’s Day, Good Friday, Christmas Day and Boxing Day.

We can offer special visits for neurodivergent people. All-day family sessions and other events are available on request. The time slots available for visits change every four weeks.

All-day family visits will be timetabled and can be viewed on screens in the visits hall or in reception when confirmed. These visits can also be booked by prisoners using secure in-cell technology.

For any queries on visits or to speak to our families team, contact HMP Millsike at 01759 488886 / 8887.

If you need help with the cost of prison visits, you can apply online on Gov.UK.

Arrival and security checks

Please arrive at least 30 minutes before your scheduled visit to allow time for security checks.

Forward Trust staff will greet you at reception and be on hand to assist with any queries.

All visitors must go through security screening before entering the visits area.

Items such as mobile phones, smart watches, cigarettes, liquids, and food cannot be taken into the prison visiting area. Lockers are available for storing personal belongings. Please be aware payments for refreshments and food are card only.

For any queries on visits, contact HMP Millsike at 01759 488886 / 8887.

Which ID is accepted

On arrival, you must be on the approved visitor list and provide valid photo identification each time, such as:

Passport
Driving licence

You must also bring two documents that show proof of your address.

Acceptable proof of address includes:

Utility bill (gas, electric, satellite television, landline phone bill) issued within the last three months
Local authority council tax bill for the current council tax year
Bank, Building Society or Credit Union statement or passbook dated within the last three months
HMRC self-assessment letters or tax demand dated within the current financial year
Electoral Register entry
NHS Medical card or letter of confirmation from GP’s practice of registration with the surgery
Council or housing association rent card or tenancy agreement for the current year
Benefit book or original notification letter from Benefits Agency

Children and under-18s must be accompanied by an adult and are required to bring their birth certificate, red book or student ID.

All adults must have a photo and finger or thumbprint taken on the first visit for verification and security purposes. These will be checked with each subsequent visit.

The personal information we collect is used to help us identify you on entry and exit to the prison site.

What you need to bring

You will need:

Your photo ID
The full name and prison number of the person you are visiting
The names and details of all visitors, including children

Arranging a special visit

We offer additional support for:

First-time visitors – Guidance and a walkthrough of what to expect.
Children’s visits – Family-friendly sessions designed for children visiting a parent. Forward Trust play facilitators will be on hand to help make your child’s experience as comfortable and easy as possible.
Assisted visits – For those with disabilities or additional needs. Alternative chairs can be requested.

If you require special assistance, please contact us before your visit.

For any queries on visits, contact HMP Millsike at 01759 488886 / 8887.

Dress code

Visitors must dress appropriately. Clothing restrictions include:

No offensive slogans or images
No revealing clothing (e.g., low-cut tops, short skirts, ripped jeans)
No hats or hoodies. Religious head-coverings are permitted

If unsure, please check with the prison before your visit.

For any queries on visits, contact HMP Millsike at 01759 488886 / 8887.

Download guidance on the visitor dress code

How visits take place

Visits take place in a supervised area with seating. Physical contact may be limited to a greeting and goodbye. Visitors and children can move around the visits hall to make use of the coffee shop and play facilities.

Behaviour must be respectful at all times. Any disruptive, aggressive, or inappropriate behaviour may result in visitors being banned from HMP Millsike for a period of time.

Refreshments and food can be purchased from Combat 2 Coffee. Payments are card only; mobile phones and smart watches cannot be brought into the visiting area.

For any queries on visits, contact HMP Millsike at 01759 488886 / 8887.

Facilities for visitors

A selection of toys and games are available during each visit.

Snacks and drinks can be purchased in the visitor centre and within the visit hall there is a coffee shop offering hot and cold drinks, food and snacks. Remember that payments are by card only and mobile phones and smart watches cannot be used.

Baby care provisions

If you’re bringing an infant to your scheduled visit, please be aware of the following provisions:

Visitors can bring one serving of powdered baby formula or expressed breast milk.
Visitors may bring up to two nappies.
Water-based baby wipes will be provided for you.

We appreciate your cooperation and understanding as we continue to support the needs of families during visits.

For any queries on visits, contact HMP Millsike at 01759 488886 / 8887.

How to get to HMP Millsike

HMP Millsike address

The address of the prison is:

HMP Millsike
Full Sutton
York
YO41 1FZ

HMP Millsike contact information

If you have any questions about visiting HMP Millsike, please contact:

Email address: [email protected]

Telephone number: 01759 488 888

By public transport

HMP Millsike is about 11 miles from York station, accessible by bus and train services. The nearest train station is York. A taxi will cost between £20 and £30.

To plan your journey by public transport:

use National Rail Enquiries
use Traveline for local bus times

If you need help with the cost of prison visits, you can apply online on Gov.UK.

By car

Visitors can use the on-site parking at HMP Millsike. Some spaces are reserved for disabled visitors and those with electric vehicles.

Working at HMP Millsike

We’re a team of motivated, caring individuals who work seamlessly to provide a safe and secure environment at HMP Millsike.

Mitie’s team is committed to diversity and inclusion. We welcome applications from a wide range of backgrounds, including military veterans, those looking for a career change and those who have experience in social care or a learning environment. Full training will be given where applicable, and we’d encourage anyone who might be thinking about a role in a secure establishment to get in touch.

In addition to custody officers and managerial operational roles, we have roles in the following fields: administration, security, intelligence officers, risk managers, behaviour analysts, teachers, vocational instructors, offender management, family workers and many more.

By joining Mitie at HMP Millsike, you’ll be part of a collaborative team that sets new standards in rehabilitation. New colleagues will contribute to a forward-thinking approach to prison management, while also enjoying a supportive work environment.

Mitie Care and Custody uniform for HMP Millsike

Apply for roles

Mitie Page: Job search | Mitie

Email Mitie: [email protected]

Indeed Page: Millsike Jobs, Work in York (with Salaries) | Indeed.com United Kingdom

People Plus Page: Working with us (current-vacancies.com)

Meet the HMP Millsike team

Kevin Reilly

Director of Immigration Services and Justice Chief Operating Officer

Russell Trent

Managing Director, Immigration and Justice

Contact information

If you have any questions about visiting HMP Millsike, please contact:

Telephone number: 01759 488 888
Address: HMP Millsike, Full Sutton, York, YO41 1FZ