Engineering and maintenance

Smooth operations require an FM partner that delivers the building management services needed, with the right people at the right time.

Resilient, safe and sustainable operations

Discover a commercial building management approach that enables you to predict and prevent infrastructure issues before they have the chance to disrupt operations. With everything running smoothly, you get improved productivity and efficiency. Being liberated from the burden of just keeping things ticking over means you can focus on setting out strategic plans. Embrace a more dynamic, agile and efficient future for facilities engineering at your organisation.

Mitie engineer fixing AC unit
2.5 million

assets maintained for our customers

6.3 million

square feet of critical space maintained

1,000+

locally based mobile engineers covering every postcode

1.75 million

planned maintenance visits in 12 months

A remote maintenance worker at Mitie's Technical Services Operations Centre

Keep things moving with 24/7 asset monitoring and proactive maintenance

Remote, real-time monitoring of your buildings and assets allows you to take a proactive, always-on approach to engineering and maintenance, so you can tackle problems before they arise.

Our state-of the-art operations centre has a direct link to our technicians, who are fed the live video and images they need for first time fixes. This means less risk of disruption for your organisation – the intelligence and experience of our entire organisation, and the support of AI, is at their fingertips.

How can we help with engineering and maintenance?

How can we help with engineering and maintenance?

A remote maintenance worker at Mitie's Technical Services Operations Centre

Keep things moving with 24/7 asset monitoring and proactive maintenance

Remote, real-time monitoring of your buildings and assets allows you to take a proactive, always-on approach to engineering and maintenance, so you can tackle problems before they arise.

Our state-of the-art operations centre has a direct link to our technicians, who are fed the live video and images they need for first time fixes. This means less risk of disruption for your organisation – the intelligence and experience of our entire organisation, and the support of AI, is at their fingertips.

Golden coins rolling down a swirled purple drain

Services in focus

The Resilience Dividend

Every minute counts in critical environments. Yet our research shows downtime is rising – over 75% of organisations face more than three incidents a year.

Discover how to tackle the sector’s toughest challenges, from rising incident frequency to tight budgets and fragmented data, with three practical steps.

News & Insights

Media filming studio

Case Study

A long-term partnership for Mitie and a media giant

Frequently Asked Questions

Helpful information about Mitie’s engineering and maintenance services, solutions and technology and how we can help your organisation.

Building maintenance makes sure facilities remain safe, functional, efficient and comfortable for users and visitors through a mix of planned, preventative and reactive services – covering everything from repairs to compliance checks.

Routine building maintenance consists of regularly scheduled tasks like inspections, servicing and repairs to make sure buildings and spaces remain safe, functional, energy-efficient and compliant with relevant regulations.

Building maintenance services are wide-ranging tasks involving HVAC, lighting, plumbing and more; they are designed to make sure systems remain safe, operational and efficient so that buildings are not only comfortable for users, but compliant with regulations.

There are five main types of building maintenance: routine, preventative, reactive, emergency and predictive – each addresses different needs, from regular upkeep to urgent repairs and future risks to seamless performance.

Building maintenance refers to the hands-on upkeep of a building, while building management refers to the coordination of all the elements required to keep a building safe, operational and compliant.

Yes. Mitie manages engineering services in hospitals, data centres, defence, industrial sites and more, where resilience, uptime and compliance are essential.

Mitie delivers lifecycle projects from minor upgrades to major refurbishments, managing design, delivery and commissioning with minimal operational disruption.

Mitie provides end‑to‑end engineering maintenance, including mechanical, electrical and fabric services. Planned, reactive and predictive maintenance is supported by skilled engineers, digital monitoring and asset insight to keep buildings safe, compliant and fully operational.

Mitie reduces unplanned downtime using preventative and predictive maintenance, supported by remote monitoring, IoT‑enabled assets and real‑time data. Early issue detection improves first‑time fix rates, extends asset life and helps protect critical systems across complex estates.

Mitie combines 24/7 asset monitoring, digital diagnostics and intelligent building management systems. Live data supports faster fixes, improved uptime and better long term planning for building infrastructure.

Mitie supports engineering maintenance across offices, transport hubs, retail, healthcare, public sector estates and more. Services are tailored to each environment’s operational, safety and compliance requirements.

Mitie embeds safety and compliance into every engineering activity. Planned maintenance, specialist engineers and clear audit trails help organisations meet statutory obligations and protect people, assets and operations.

Well maintained systems run more efficiently and last longer. Mitie’s engineering approach reduces energy waste, extends asset life and supports lower carbon building operations aligned to net zero goals.

Mitie turns maintenance data into insight, helping organisations prioritise investment, reduce lifecycle costs and plan upgrades. This enables more resilient, efficient and future ready building portfolios.

A trusted engineering and building maintenance service provider

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MAG logo
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Get an overview of our expert Engineering and Maintenance services

Meet the team supporting engineering and maintenance

Steven Dott

Account Director, GSK

Ben Sutherland, Operations Director Technical Services

Ben Sutherland

Operations Director, Technical Services

Jennifer Taylor Account Director, BAE

Jennifer Taylor

Account Director, BAE

Andrew Thompson, Managing Director Technical Services

Andy Thompson

Managing Director, Retail and Regional

Simplify carbon reporting
and reduction today

Talk to us about how our Emissions Intelligence service helps you benchmark, report and reduce your carbon emissions more accurately and efficiently. Our experts will help you turn your data into a meaningful decarbonisation strategy to accelerate your net zero ambitions.