Enabling Safer Communities

Society is changing. Crime and protests are on the rise, including increasing violence against women and girls and greater risks to retail workers.

Mitie’s pledge for Safer Communities

At Mitie, we understand it is our moral and corporate responsibility to promote safety. We also recognise the importance of giving people the assurance their security is being safeguarded, reducing anxiety and supporting everyone to thrive. That is why we are committed to enabling Safer Communities for colleagues, customers and the public.

Mitie’s ambition for Safer Communities requires a range of organisations to work as a collective. By bringing together the police, our clients, and the wider industry, we are enabling environments where people feel secure and supported. Whether commuting, at work or simply out and about in the local community, we take care of people’s safety and peace of mind through five key pillars. These form our ‘Safer Communities Pledge’.

Find out more in The Security Radar

Mitie security guard at the Bullring Shopping Centre

Mitie security guard smiling at a community event

Collaboration

We are committed to making collaboration happen through encouraging shared responsibility. By breaking down silos, we help the Police, wider industry and our customers to work together for the safety of all, enabling communities where everyone can thrive.

How we care for people’s safety and peace

How we care for people’s safety and peace

Share responsibility for safer places and spaces

Mitie security guard smiling at a community event

Collaboration

We are committed to making collaboration happen through encouraging shared responsibility. By breaking down silos, we help the Police, wider industry and our customers to work together for the safety of all, enabling communities where everyone can thrive.

Gain support and information to put safety first

Mitie's Intelligence Hub

Information

The impact of the Worker Protection Act and Martyn’s Law mean it is crucial for data and intelligence to be shared among agencies with a role in public safety. Shared information networks enable the likelihood of risks and threats to be calculated more accurately. This enhances community security.

Give offenders a fresh start to benefit the community

Help promote safer environments for all

Safety-focused technology for your people

Two people laughing in an office with yellow wavy lines between them

Services in focus

It’s time to act

Safety is an essential component of a thriving community. Read more about how and why Mitie is leading this initiative.

News & Insights

News

Mitie rolls out electric ‘mowbots’ to work alongside landscapers across the UK

Leading in safety

Through our nationwide presence of 80,000 colleagues, real-time intelligence and advanced technology, our ambition is to support communities through data-driven, actionable insights and help address the safety challenges they face. We are also supporting organisations with the implementation of new legislation, like the Worker Protection Act and Martyn’s Law.

The Shard in London

Legislative act amendment

Worker Protection Act

The Worker Protection Act 2023 is an amendment to the 2010 Equality Act, which came into effect in October 2024. Organisations must now take reasonable steps to prevent sexual harassment of their employees. This means measures aimed at protecting colleagues not only at work, but also when attending training courses, external meetings and work-related social events.

The legislation establishes a legal framework to maintain a secure, fair and supportive working environment. Organisations benefit too; compliance can bring enhanced productivity, reduced costs and improved reputation in the marketplace. This strengthens the public image of your organisation, making it a top preference for exceptional talent when choosing an employer.

People shopping in the Bullring Shopping Centre, Birmingham

Mobile safety application

WalkSafe

WalkSafe is the UK’s leading personal safety app. It combines journey-sharing features with a national Safe Space map, which plots safety-trained venues across the UK. Colleagues at these locations can help people who are feeling vulnerable.

With its suite of tracking and non-tracking features, WalkSafe is more than a traditional personal safety tool. It is tailored to empower organisations to protect the workforce, supporting colleague safety, wherever their working day takes them.

Find out more about WalkSafe

Security guards walking in central London

Legislative act

Martyn’s Law

The Terrorism (Protection of Premises) Act 2025, commonly referred to as Martyn’s Law, aims to enhance the UK’s protective security and preparedness against terrorist threats at public premises and events.

The Government intends for there to be an implementation period of at least 24 months from 3 April 2025, the date of which Royal Ascent was achieved. This will allow the SIA’s new regulatory function to be established and ensure those responsible for premises and events in scope have time to understand their new obligations.

Mitie and Safer Communities video poster

Mitie and Safer Communities

Want to know more?

Talk to us about how your organisation can support the ambition to enable Safer Communities for everyone.