Healthcare facilities management

Facilities management keeps healthcare environments safe, clean and working as they should. When these services run well, clinical teams can focus on patients, delays and disruption are reduced, and NHS resources can be used more effectively.

Facilities management helps NHS teams make the most of limited time, budgets and capacity. Digital task management, smarter workforce deployment and clear performance information reduce delays, improve patient flow and direct resources to where they are needed most. As services run more efficiently, clinical colleagues have more time to focus on patient care.

Mitie brings together hospital cleaning and infection control support with engineering, maintenance, security and compliance services to manage risk and maintain operational resilience. The following services support NHS cleanliness standards and reduce the risk of infection, keeping critical healthcare environments safe, compliant and operational:

• Cleaning
• Planned preventative maintenance
• Asset management
• Water compliance
• Healthcare waste services
• Engineering

Mitie provides integrated healthcare facilities management including:

• Hospital cleaning
• Catering
• Portering and logistics
• Engineering maintenance
• Asset management
• Clinical waste management
• Water compliance
• Security services
• Landscaping
• Estate strategy
• Capital projects
• Sustainability

Our technology-backed services are designed to create better healthcare environments that support patients, colleagues and healthcare organisations.

We support more than 70 NHS Trusts across the UK, so we understand the pressures healthcare teams face and the importance of getting the basics right every day. We combine expertise, integrated services, engineering and technology to improve patient and colleague experience. Our approach means resources are used well, risk is managed effectively and organisations can plan confidently for the future.

People notice the environment around them, particularly when they may be unwell, anxious or unfamiliar with a healthcare setting. Clean spaces, nourishing food, helpful porters, reassuring security and reliable maintenance all shape how each patient feels. These services improve comfort, confidence and dignity for patients and service users.

Healthcare facilities management supports compliance by ensuring hospitals meet NHS Cleaning Standards, Healthcare Technical Memoranda (HTMs), statutory obligations and other healthcare regulations. Mitie’s specialist healthcare teams combine engineering expertise, digital monitoring and compliance management to reduce risk, demonstrate compliance and maintain safe healthcare environments.

Explore facilities compliance >

Technology provides greater visibility, control and insight across healthcare estates. Digital platforms, sensors and intelligent monitoring systems help manage compliance, improve service performance and enable informed decisions. Technology supports everything from cleaning and maintenance to resource allocation, security and asset performance.

Explore Mitie’s transformational technology >

Mitie combines healthcare expertise, engineering excellence, technology and strategic insight to help healthcare organisations modernise and optimise their estates. From asset management and lifecycle planning to capital projects, digital innovation and decarbonisation programmes, we create environments that are safer, more efficient and fit for the future.

Explore facilities transformation >

Mitie’s sustainability expertise helps NHS Trusts progress towards Green Plan objectives with measurable environmental and operational benefits. Our delivery includes:

• Decarbonisation programmes
• Building optimisation
• Energy management to improve efficiency
• Waste reduction
• Sustainable estate improvements