Care & Custody We deliver a range of critical public services to vulnerable adults within the immigration, justice and care sectors. We believe public services should drive positive outcomes for citizens, as well as best value. Our people work closely with those in our care to ensure they are kept safe and treated with respect and dignity. Our Services We are the largest provider of immigration removal centre management and operations and secure escorting services (in-country and overseas) for the Home Office, caring for over 13,000 detainees. We also deliver prison facilities management services for the Ministry of Justice and secure health services to over 60 police custody suites across England and Wales. 0 people delivering public services 0 detainees from over 85 countries in our care throughout FY19 0+ medical examinations completed per week >0% Customer satisfaction score across prison facilities management sites Transforming public services We deliver a range of care and custodial services for the Home Office, Ministry of Justice, NHS England and Police bringing private sector innovation to critical public services delivery. Immigration services We are specialists in the delivery of custodial services. A strategic partner to the Home Office, we support them in their work to effectively manage the immigration detention estate and flows of detainees in and out of the country, whilst upholding the welfare of those in our care at all times. We provide secure escorting services throughout the UK and overseas. This involves securely escorting detainees around the immigration estate and back to their home countries of origin on scheduled and charter flights. We also manage holding rooms and short term holding facilities at multiple air/sea ports and reporting centres throughout the UK, working closely with Border Force. Police We deliver critical medical support services into police custody suites and sexual assault referral centres across 12 Police forces in England and Wales. These include two integrated forensic medical and Liaison & Diversion contracts and services, delivering adult and youth comprehensive services across key points of intervention in the criminal justice system and addressing a wide range of health issues and vulnerabilities which assist in the reduction of reoffending. In fact, we secured the first ever integrated forensic medical examination and Liaison and Diversion contract with Greater Manchester Police. We have successfully implemented a nurse-led model to provide healthcare services in custody. This approach offers better career pathways for our skilled employees, increased timeliness to attend call-outs, improved services and better value for money for our customers. We have also expanded into the delivery of custodial detention services on behalf of the Police. The provider of our SARC forensic services, Mitie Care & Custody has not yet been inspected by the Care Quality Commission. Once inspection has been completed we will provide a copy of our published report. Prison Services Working with the HM Prison Service, we’ve developed an integrated approach to facilities management. Our innovative approach is flexible and applicable across the whole range of HMPS custodial environments. We deliver a full range of facilities management services at a number of prisons on behalf of the Ministry of Justice including cleaning, catering, soft and hard facilities management. Looking after the facilities management of these sites to a high standard means our customer can focus on what is really important to them – the welfare and security of those in their care. 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One thing hasn’t changed, though – as energy consumers we are exposed to a diverse and complicated set of conditions which have resulted in energy prices rising from historically very low levels to unprecedented highs. Read More Press Release 15 September 2021 Mitie kicks off new facilities management contract with Swansea University Mitie has kicked off a new five-year contract to deliver facilities management services for Swansea University. Read More Press Release 13 September 2021 Mitie launches new ‘Plan Zero BoltONs’ to accelerate customers’ net zero journeys Mitie has launched four new Plan Zero BoltON packages, offering simple solutions designed to support Britain’s decarbonisation by helping customers achieve their net zero targets. Read More Press Release 8 September 2021 Shoppers concerned about Covid safety as they return to the high street, new research finds While restrictions have now lifted, almost three quarters (73%) of Brits are still worried about visiting shops and cafés where there are no Covid-19 measures in place, new research from Mitie has revealed. Read More Press Release 26 August 2021 Mitie lands new life systems contract with the Department for Work and Pensions Mitie’s Central Government and Defence team has won a new life systems contract with the Department for Work and Pensions (DWP). Read More Load More Meet the Team Danny Spencer Managing Director, Care & Custody View Linkedin profile Ben Saunders Director of Business Development View Linkedin profile Nick Preece Finance Director View Linkedin profile How can we help? If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place. Please fill in our short form and a member of our team will be in touch. Popular Content Social Value Report 2021 Mitie has launched its 2021 Social Value Report which outlines the excellent progress made across all areas of Mitie’s ESG Strategy. Interserve colleagues and customers welcomed to Mitie Today, 1 December, is a landmark for the Facilities Management industry as Mitie and Interserve Facilities Management combine forces. Mitie launches Plan Zero with a commitment to reach zero carbon by 2025 in FM industry first Mitie has launched its new industry-leading ‘Plan Zero’ commitment, pledging that it will reach net zero carbon emissions by 2025. Other Mitie Services Projects We offer self-delivered, end-to-end project services, from design and build through to commissioning. An experienced principal contractor, we manage and deliver a wide range of construction and refit work for our customers, right across the commercial, retail, industrial, social and domestic property sectors. Our in-house capabilities and specialist services include consultancy, design, construction, delivery, warranty management, project management and risk management. Find out more
Article 15 September 2021 Energy prices: what a difference a year makes… Twelve months ago the energy world and general economic outlook looked very different to what it does today. One thing hasn’t changed, though – as energy consumers we are exposed to a diverse and complicated set of conditions which have resulted in energy prices rising from historically very low levels to unprecedented highs. Read More
Press Release 15 September 2021 Mitie kicks off new facilities management contract with Swansea University Mitie has kicked off a new five-year contract to deliver facilities management services for Swansea University. Read More
Press Release 13 September 2021 Mitie launches new ‘Plan Zero BoltONs’ to accelerate customers’ net zero journeys Mitie has launched four new Plan Zero BoltON packages, offering simple solutions designed to support Britain’s decarbonisation by helping customers achieve their net zero targets. Read More
Press Release 8 September 2021 Shoppers concerned about Covid safety as they return to the high street, new research finds While restrictions have now lifted, almost three quarters (73%) of Brits are still worried about visiting shops and cafés where there are no Covid-19 measures in place, new research from Mitie has revealed. Read More
Press Release 26 August 2021 Mitie lands new life systems contract with the Department for Work and Pensions Mitie’s Central Government and Defence team has won a new life systems contract with the Department for Work and Pensions (DWP). Read More
Social Value Report 2021 Mitie has launched its 2021 Social Value Report which outlines the excellent progress made across all areas of Mitie’s ESG Strategy.
Interserve colleagues and customers welcomed to Mitie Today, 1 December, is a landmark for the Facilities Management industry as Mitie and Interserve Facilities Management combine forces.
Mitie launches Plan Zero with a commitment to reach zero carbon by 2025 in FM industry first Mitie has launched its new industry-leading ‘Plan Zero’ commitment, pledging that it will reach net zero carbon emissions by 2025.
