Care & Custody We deliver a range of critical public services to vulnerable adults within the immigration, justice and care sectors. We believe public services should drive positive outcomes for citizens, as well as best value. Our people work closely with those in our care to ensure they are kept safe and treated with respect and dignity. 0 people delivering public services 0 detainees from over 85 countries in our care throughout FY19 0+ medical examinations completed per week >0% Customer satisfaction score across prison facilities management sites Our Services We are the largest provider of immigration removal centre management and operations and secure escorting services (in-country and overseas) for the Home Office, caring for over 13,000 detainees. We also deliver prison facilities management services for the Ministry of Justice and secure health services to over 60 police custody suites across England and Wales. Transforming public services We deliver a range of care and custodial services for the Home Office, Ministry of Justice, NHS England and Police bringing private sector innovation to critical public services delivery. Immigration services We are specialists in the delivery of custodial services. A strategic partner to the Home Office, we support them in their work to effectively manage the immigration detention estate and flows of detainees in and out of the country, whilst upholding the welfare of those in our care at all times. We provide secure escorting services throughout the UK and overseas. This involves securely escorting detainees around the immigration estate and back to their home countries of origin on scheduled and charter flights. We also manage holding rooms and short term holding facilities at multiple air/sea ports and reporting centres throughout the UK, working closely with Border Force. Police We deliver critical medical support services into police custody suites and sexual assault referral centres across 12 Police forces in England and Wales. These include two integrated forensic medical and Liaison & Diversion contracts and services, delivering adult and youth comprehensive services across key points of intervention in the criminal justice system and addressing a wide range of health issues and vulnerabilities which assist in the reduction of reoffending. In fact, we secured the first ever integrated forensic medical examination and Liaison and Diversion contract with Greater Manchester Police. We have successfully implemented a nurse-led model to provide healthcare services in custody. This approach offers better career pathways for our skilled employees, increased timeliness to attend call-outs, improved services and better value for money for our customers. We have also expanded into the delivery of custodial detention services on behalf of the Police. Prison Services Working with the HM Prison Service, we’ve developed an integrated approach to facilities management. Our innovative approach is flexible and applicable across the whole range of HMPS custodial environments. We deliver a full range of facilities management services at a number of prisons on behalf of the Ministry of Justice including cleaning, catering, soft and hard facilities management. Looking after the facilities management of these sites to a high standard means our customer can focus on what is really important to them – the welfare and security of those in their care. 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Read More Case study 2 February 2020 Intelligence in the capital: An Extinction Rebellion Case Study In October 2019, the climate change activist group Extinction Rebellion planned a mass-mobilisation on an unprecedented scale. It was a well-resourced, highly-coordinated community that planned to descend upon London with the objective to “shut down Westminster”. Read More Case study 2 February 2020 Sky – a ‘One Team’ ethos Signature and Sky have always promoted a ‘One Team’ ethos – this partnership culture has been a fundamental to delivering an exceptional visitor experience. Read More Case study 2 February 2020 Integrated facilities management: Aerospace manufacturer Our client wished to see our facilities managers take a more hands-on role in the day-to-day running of the contract. In response we adopted a Unitary Management model. This has empowered our people, allowing them to deliver services more quickly and efficiently to our client. Read More Case study 2 February 2020 Aston Martin Red Bull Racing To improve Red Bull Racing’s working environment and reduce energy consumption, Mitie undertook a comprehensive Building Use Survey to evaluate occupant usage. Read More Load More Meet the Team Colin Dobell Managing Director, Care & Custody colin.dobell@mitie.com View Linkedin profile Danny Spencer Operations Director danny.spencer@mitie.com View Linkedin profile Steve Morley Business Development Director steve.morley@mitie.com View Linkedin profile Nick Preece Finance Director Nick.Preece2@mitie.com View Linkedin profile How can we help? If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place. Please fill in our short form and a member of our team will be in touch. 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Popular Content Mitie launches Plan Zero with a commitment to reach zero carbon by 2025 in FM industry first Mitie has launched its new industry-leading ‘Plan Zero’ commitment, pledging that it will reach net zero carbon emissions by 2025. FM Unwrapped podcast – Digital Transformation of Facilities Management Join our experts in the studio for the latest insight into how the value of data is now more critical than ever to a company’s performance. Digital Transformation: is Facilities Management ready? Download our report to help cut through the noise in the market, benchmark yourself against your peers and make more informed decisions about your facilities management and corporate real estate strategy and the role digital transformation might play in it. Other Mitie Services Engineering Projects We offer self-delivered, end-to-end engineering project services, from design and build through to commissioning. An experienced principal contractor, we manage and deliver a wide range of construction and refit work for our customers, right across the commercial, retail, industrial, social and domestic property sectors. Our in-house capabilities and specialist services include consultancy, design, construction, delivery, warranty management, project management and risk management. Find out more
Press Release 25 February 2020 Mitie bags new security contract with Home Office Mitie has secured a three-year contract to provide security services to the Home Office. Read More
Case study 2 February 2020 Intelligence in the capital: An Extinction Rebellion Case Study In October 2019, the climate change activist group Extinction Rebellion planned a mass-mobilisation on an unprecedented scale. It was a well-resourced, highly-coordinated community that planned to descend upon London with the objective to “shut down Westminster”. Read More
Case study 2 February 2020 Sky – a ‘One Team’ ethos Signature and Sky have always promoted a ‘One Team’ ethos – this partnership culture has been a fundamental to delivering an exceptional visitor experience. Read More
Case study 2 February 2020 Integrated facilities management: Aerospace manufacturer Our client wished to see our facilities managers take a more hands-on role in the day-to-day running of the contract. In response we adopted a Unitary Management model. This has empowered our people, allowing them to deliver services more quickly and efficiently to our client. Read More
Case study 2 February 2020 Aston Martin Red Bull Racing To improve Red Bull Racing’s working environment and reduce energy consumption, Mitie undertook a comprehensive Building Use Survey to evaluate occupant usage. Read More
Mitie launches Plan Zero with a commitment to reach zero carbon by 2025 in FM industry first Mitie has launched its new industry-leading ‘Plan Zero’ commitment, pledging that it will reach net zero carbon emissions by 2025.
FM Unwrapped podcast – Digital Transformation of Facilities Management Join our experts in the studio for the latest insight into how the value of data is now more critical than ever to a company’s performance.
Digital Transformation: is Facilities Management ready? Download our report to help cut through the noise in the market, benchmark yourself against your peers and make more informed decisions about your facilities management and corporate real estate strategy and the role digital transformation might play in it.
