Care & Custody We deliver a range of critical public services to vulnerable adults within the immigration, justice and care sectors. We believe public services should drive positive outcomes for citizens, as well as best value. Our people work closely with those in our care to ensure they are kept safe and treated with respect and dignity. Our Services We are the largest provider of immigration removal centre management and operations and secure escorting services (in-country and overseas) for the Home Office, caring for over 13,000 detainees. We also deliver prison facilities management services for the Ministry of Justice and secure health services to over 60 police custody suites across England and Wales. 0 people delivering public services 0 detainees from over 85 countries in our care throughout FY19 0+ medical examinations completed per week >0% Customer satisfaction score across prison facilities management sites Transforming public services We deliver a range of care and custodial services for the Home Office, Ministry of Justice, NHS England and Police bringing private sector innovation to critical public services delivery. Immigration services We are specialists in the delivery of custodial services. A strategic partner to the Home Office, we support them in their work to effectively manage the immigration detention estate and flows of detainees in and out of the country, whilst upholding the welfare of those in our care at all times. We provide secure escorting services throughout the UK and overseas. This involves securely escorting detainees around the immigration estate and back to their home countries of origin on scheduled and charter flights. We also manage holding rooms and short term holding facilities at multiple air/sea ports and reporting centres throughout the UK, working closely with Border Force. Police We deliver critical medical support services into police custody suites and sexual assault referral centres across 12 Police forces in England and Wales. These include two integrated forensic medical and Liaison & Diversion contracts and services, delivering adult and youth comprehensive services across key points of intervention in the criminal justice system and addressing a wide range of health issues and vulnerabilities which assist in the reduction of reoffending. In fact, we secured the first ever integrated forensic medical examination and Liaison and Diversion contract with Greater Manchester Police. We have successfully implemented a nurse-led model to provide healthcare services in custody. This approach offers better career pathways for our skilled employees, increased timeliness to attend call-outs, improved services and better value for money for our customers. We have also expanded into the delivery of custodial detention services on behalf of the Police. Prison Services Working with the HM Prison Service, we’ve developed an integrated approach to facilities management. Our innovative approach is flexible and applicable across the whole range of HMPS custodial environments. We deliver a full range of facilities management services at a number of prisons on behalf of the Ministry of Justice including cleaning, catering, soft and hard facilities management. Looking after the facilities management of these sites to a high standard means our customer can focus on what is really important to them – the welfare and security of those in their care. 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Hear from experts in the fields of energy research, decarbonisation solutions and policy development to find out how your organisation can can beat the rising cost of carbon. Read More Brochure 15 July 2021 Mitie Cleaning Services: Solutions Overview With a focus on excellence, innovation and assurance, we are the largest cleaning provider in the UK, with over 25,000+ colleagues covering every corner of the country. Our comprehensive brochure gives you insight into… Read More Article 15 July 2021 Improving Service and Sustainability Through Abbee HIVES Robotic Vacuums We conducted multiple trials of the Abbee Hive robotic vacuums across various sectors to test the efficiencies they could deliver to our cleaning technicians. This case study examines the results of these trials and… Read More Press Release 14 July 2021 Wave of WFH fatigue hits the UK, but employees still concerned their offices aren’t COVID-secure With COVID-19 restrictions set to end on July 19, more than half (52%) of British people currently working from home say they are ready to return to the office, but more than a third (35%) are still concerned their offices aren’t COVID secure, according to new research from Mitie *. Read More Press Release 8 July 2021 Mitie shoots past its industry leading ESG targets with new 2021 Social Value report Mitie, the UK’s leading facilities management company, has launched its 2021 Social Value Report. Read More Load More Meet the Team Danny Spencer Managing Director, Care & Custody View Linkedin profile Ben Saunders Director of Business Development View Linkedin profile Nick Preece Finance Director View Linkedin profile How can we help? If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place. Please fill in our short form and a member of our team will be in touch. Popular Content Social Value Report 2021 Mitie has launched its 2021 Social Value Report which outlines the excellent progress made across all areas of Mitie’s ESG Strategy. Interserve colleagues and customers welcomed to Mitie Today, 1 December, is a landmark for the Facilities Management industry as Mitie and Interserve Facilities Management combine forces. Mitie launches Plan Zero with a commitment to reach zero carbon by 2025 in FM industry first Mitie has launched its new industry-leading ‘Plan Zero’ commitment, pledging that it will reach net zero carbon emissions by 2025. Other Mitie Services Projects We offer self-delivered, end-to-end project services, from design and build through to commissioning. An experienced principal contractor, we manage and deliver a wide range of construction and refit work for our customers, right across the commercial, retail, industrial, social and domestic property sectors. Our in-house capabilities and specialist services include consultancy, design, construction, delivery, warranty management, project management and risk management. Find out more
Video 21 July 2021 Webinar: The Carbon Challenge: how your organisation can beat the rising cost of carbon On 21 July 2021, Mitie hosted a Plan Zero webinar alongside guests from Rolls Royce, the University of Sussex. Hear from experts in the fields of energy research, decarbonisation solutions and policy development to find out how your organisation can can beat the rising cost of carbon. Read More
Brochure 15 July 2021 Mitie Cleaning Services: Solutions Overview With a focus on excellence, innovation and assurance, we are the largest cleaning provider in the UK, with over 25,000+ colleagues covering every corner of the country. Our comprehensive brochure gives you insight into… Read More
Article 15 July 2021 Improving Service and Sustainability Through Abbee HIVES Robotic Vacuums We conducted multiple trials of the Abbee Hive robotic vacuums across various sectors to test the efficiencies they could deliver to our cleaning technicians. This case study examines the results of these trials and… Read More
Press Release 14 July 2021 Wave of WFH fatigue hits the UK, but employees still concerned their offices aren’t COVID-secure With COVID-19 restrictions set to end on July 19, more than half (52%) of British people currently working from home say they are ready to return to the office, but more than a third (35%) are still concerned their offices aren’t COVID secure, according to new research from Mitie *. Read More
Press Release 8 July 2021 Mitie shoots past its industry leading ESG targets with new 2021 Social Value report Mitie, the UK’s leading facilities management company, has launched its 2021 Social Value Report. Read More
Social Value Report 2021 Mitie has launched its 2021 Social Value Report which outlines the excellent progress made across all areas of Mitie’s ESG Strategy.
Interserve colleagues and customers welcomed to Mitie Today, 1 December, is a landmark for the Facilities Management industry as Mitie and Interserve Facilities Management combine forces.
Mitie launches Plan Zero with a commitment to reach zero carbon by 2025 in FM industry first Mitie has launched its new industry-leading ‘Plan Zero’ commitment, pledging that it will reach net zero carbon emissions by 2025.
