Care & Custody We deliver a range of critical public services to vulnerable adults within the immigration, justice and care sectors. We believe public services should drive positive outcomes for citizens, as well as best value. Our people work closely with those in our care to ensure they are kept safe and treated with respect and dignity. Our Services We are the largest provider of immigration removal centre management and operations and secure escorting services (in-country and overseas) for the Home Office, caring for over 13,000 detainees. We also deliver prison facilities management services for the Ministry of Justice and secure health services to over 60 police custody suites across England and Wales. 0 people delivering public services 0 detainees from over 85 countries in our care throughout FY19 0+ medical examinations completed per week >0% Customer satisfaction score across prison facilities management sites Transforming public services We deliver a range of care and custodial services for the Home Office, Ministry of Justice, NHS England and Police bringing private sector innovation to critical public services delivery. Immigration services We are specialists in the delivery of custodial services. A strategic partner to the Home Office, we support them in their work to effectively manage the immigration detention estate and flows of detainees in and out of the country, whilst upholding the welfare of those in our care at all times. We provide secure escorting services throughout the UK and overseas. This involves securely escorting detainees around the immigration estate and back to their home countries of origin on scheduled and charter flights. We also manage holding rooms and short term holding facilities at multiple air/sea ports and reporting centres throughout the UK, working closely with Border Force. Police We deliver critical medical support services into police custody suites and sexual assault referral centres across 12 Police forces in England and Wales. These include two integrated forensic medical and Liaison & Diversion contracts and services, delivering adult and youth comprehensive services across key points of intervention in the criminal justice system and addressing a wide range of health issues and vulnerabilities which assist in the reduction of reoffending. In fact, we secured the first ever integrated forensic medical examination and Liaison and Diversion contract with Greater Manchester Police. We have successfully implemented a nurse-led model to provide healthcare services in custody. This approach offers better career pathways for our skilled employees, increased timeliness to attend call-outs, improved services and better value for money for our customers. We have also expanded into the delivery of custodial detention services on behalf of the Police. Prison Services Working with the HM Prison Service, we’ve developed an integrated approach to facilities management. Our innovative approach is flexible and applicable across the whole range of HMPS custodial environments. We deliver a full range of facilities management services at a number of prisons on behalf of the Ministry of Justice including cleaning, catering, soft and hard facilities management. Looking after the facilities management of these sites to a high standard means our customer can focus on what is really important to them – the welfare and security of those in their care. 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Read More Article 22 March 2021 Facilities Management is the hidden hero that will drive decarbonisation among businesses As the UK approaches a year since the first national lockdown, and with a roadmap out of current restrictions recently published, the nation’s – and many business’ – attention is turning to building back greener. Read More Press Release 22 March 2021 Mitie secures £4.2 million contract with North West Anglia NHS Foundation Trust Mitie has strengthened its twelve-year relationship with North West Anglia NHS Foundation Trust with a new five-year contract to deliver facilities management and catering services for all of the Trust’s hospitals. Read More Press Release 18 March 2021 Mitie appointed to government agreement for community COVID testing sites Mitie, one of the UK’s leading facilities, carbon management and professional services companies, has been named as a supplier on the Crown Commercial Service (CCS) agreement for COVID community testing sites. Read More Press Release 16 March 2021 Mitie cleaning team set to star on ITV’s Heathrow: Britain’s Busiest Airport Colleagues from Mitie’s cleaning team based at Heathrow’s Terminal 5 will be featured in an upcoming episode of the ITV documentary series, Heathrow: Britain’s Busiest Airport. Read More Load More Meet the Team Danny Spencer Managing Director, Care & Custody View Linkedin profile Ben Saunders Director of Business Development View Linkedin profile Nick Preece Finance Director View Linkedin profile How can we help? If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place. Please fill in our short form and a member of our team will be in touch. Popular Content Interserve colleagues and customers welcomed to Mitie Today, 1 December, is a landmark for the Facilities Management industry as Mitie and Interserve Facilities Management combine forces. Social Value Report 2020 The new Mitie Social Value Report 2020 celebrates the progress we have made over the past 12 months and sets out our targets for the next 5 years. Mitie launches Plan Zero with a commitment to reach zero carbon by 2025 in FM industry first Mitie has launched its new industry-leading ‘Plan Zero’ commitment, pledging that it will reach net zero carbon emissions by 2025. Other Mitie Services Projects We offer self-delivered, end-to-end project services, from design and build through to commissioning. An experienced principal contractor, we manage and deliver a wide range of construction and refit work for our customers, right across the commercial, retail, industrial, social and domestic property sectors. Our in-house capabilities and specialist services include consultancy, design, construction, delivery, warranty management, project management and risk management. Find out more
Video 23 March 2021 Hybrid Mail Mitie’s Hybrid Mail offers and helps businesses work more agile by giving them the ability to send mail out from the office, home or any other location with internet. Read More
Article 22 March 2021 Facilities Management is the hidden hero that will drive decarbonisation among businesses As the UK approaches a year since the first national lockdown, and with a roadmap out of current restrictions recently published, the nation’s – and many business’ – attention is turning to building back greener. Read More
Press Release 22 March 2021 Mitie secures £4.2 million contract with North West Anglia NHS Foundation Trust Mitie has strengthened its twelve-year relationship with North West Anglia NHS Foundation Trust with a new five-year contract to deliver facilities management and catering services for all of the Trust’s hospitals. Read More
Press Release 18 March 2021 Mitie appointed to government agreement for community COVID testing sites Mitie, one of the UK’s leading facilities, carbon management and professional services companies, has been named as a supplier on the Crown Commercial Service (CCS) agreement for COVID community testing sites. Read More
Press Release 16 March 2021 Mitie cleaning team set to star on ITV’s Heathrow: Britain’s Busiest Airport Colleagues from Mitie’s cleaning team based at Heathrow’s Terminal 5 will be featured in an upcoming episode of the ITV documentary series, Heathrow: Britain’s Busiest Airport. Read More
Interserve colleagues and customers welcomed to Mitie Today, 1 December, is a landmark for the Facilities Management industry as Mitie and Interserve Facilities Management combine forces.
Social Value Report 2020 The new Mitie Social Value Report 2020 celebrates the progress we have made over the past 12 months and sets out our targets for the next 5 years.
Mitie launches Plan Zero with a commitment to reach zero carbon by 2025 in FM industry first Mitie has launched its new industry-leading ‘Plan Zero’ commitment, pledging that it will reach net zero carbon emissions by 2025.
