Care & Custody We deliver a range of critical public services to vulnerable adults within the immigration, justice and care sectors. We believe public services should drive positive outcomes for citizens, as well as best value. Our people work closely with those in our care to ensure they are kept safe and treated with respect and dignity. Our Services We are the largest provider of immigration removal centre management and operations and secure escorting services (in-country and overseas) for the Home Office, caring for over 13,000 detainees. We deliver prison facilities management services for the Ministry of Justice and Forensic Healthcare and Custody Detention services to over 60 police custody suites across England and Wales. Visitor Information Maintaining contact with family and friends is important to everyone within our immigration removal centres. Key information on visiting times, policies and the booking process is available on our visitors pages. Find out more 0 people delivering public services 0 detainees from over 85 countries in our care throughout FY19 0+ medical examinations completed per week >0% Customer satisfaction score across prison facilities management sites Transforming public services We deliver a range of care and custodial services for the Home Office, Ministry of Justice, NHS England and Police bringing private sector innovation to critical public services delivery. Immigration services We are specialists in the delivery of custodial services. A strategic partner to the Home Office, we support them in their work to effectively manage the immigration detention estate and flows of detainees in and out of the country, whilst upholding the welfare of those in our care at all times. We provide secure escorting services throughout the UK and overseas. This involves securely escorting detainees around the immigration estate and back to their home countries of origin on scheduled and charter flights. We also manage holding rooms and short term holding facilities at multiple air/sea ports and reporting centres throughout the UK, working closely with Border Force. Police We deliver essential Forensic Health and Custody Detention services into police custody suites and sexual assault referral centres across 16 Police forces in England and Wales. These include three integrated contracts delivering both forensic Healthcare and Liaison & Diversion services. We work with Adults and Children & Young People offering comprehensive services and onward referrals across key points of intervention in the criminal justice system, addressing a wide range of vulnerabilities which assist in the reduction of reoffending. In Northern Ireland we provide health services to the Immigration short term holding facility. Prison Services Working with the HM Prison Service, we’ve developed an integrated approach to facilities management. Our innovative approach is flexible and applicable across the whole range of HMPS custodial environments. We deliver a full range of facilities management services at a number of prisons on behalf of the Ministry of Justice including cleaning, catering, soft and hard facilities management. Looking after the facilities management of these sites to a high standard means our customer can focus on what is really important to them – the welfare and security of those in their care. Meet the Team Danny Spencer Managing Director, Care & Custody View Linkedin profile Ben Saunders Director of Business Development View Linkedin profile Nick Preece Finance Director View Linkedin profile Insights & News Tailor by Service Tailor by ServiceShow allCare & CustodyCleaning ServicesConnected WorkspaceElectrical and Power ServicesEnergy & CarbonEngineering MaintenanceEngineering ProjectsHealthcare ServicesIntegrated Facilities ManagementIntelligence ServicesLandscapesOccupier ServicesPlan ZeroSecurity & FireSignature Front of HouseSmart BuildingsSustainabilityTechnical ServicesTelecoms ServicesVettingWaste Tailor by Sector Tailor by SectorShow allCentral & Local GovernmentDefence & AerospaceDistribution & LogisticsElectrical and PowerEmergency ServicesFinancial ServicesHealthcareHigher EducationInformation TechnologyLeisure & HospitalityLocal AuthoritiesManufacturingPharmaceuticalsPrimary & Secondary EducationProfessional ServicesReal EstateRetailTelecomms & MediaThird SectorTransportUtilities Tailor by Resource Tailor by ResourceShow allArticleAudioBrochureCase studyCompany NewsFlyerPress ReleaseReportVideoWebcastWhitepaper Reset Press Release 27 September 2022 Broadcaster extends facilities management contract with Mitie The BBC has extended its facilities management contract with Mitie for a further two years 780 colleagues work on the contract, delivering a range of integrated FM services for the broadcaster’s sites including its… Read More Press Release 26 September 2022 Mitie backs Billion-pound challenge to procure with purpose Mitie is supporting The Buy Social Corporate Challenge as part of a group of 30 major UK businesses which have spent a landmark £250 million procuring services and products from social enterprises. New figures… Read More Article 18 August 2022 How facilities management unlocks prisoner potential through the gate The days of transactional facilities management (FM) in prisons are long gone. Prisoner-focused delivery is shaping the sector, with the Ministry of Justice (MoJ) confirming a reduction in reoffending is one of its three… Read More Press Release 16 August 2022 Mitie donates essential hygiene equipment to the Ukrainian rescue and relief centre in Poland Mitie worked with humanitarian partners Stronghold Global to pack an articulated lorry full of essential hygiene equipment supplies Equipment including sanitiser, gloves, and coveralls has been transported to the GE Operator Humanitarian Centre in… Read More Press Release 15 August 2022 Mitie appointed as supplier on the Carbon Energy Fund National Framework Agreement for the provision of Carbon & Energy Infrastructure Upgrade Services Mitie has been appointed as a supplier on the Carbon and Energy Fund (CEF) National Framework Agreement for the provision of Carbon and Energy Infrastructure Upgrade Services CEF was created to help NHS and… Read More Load More How can we help? If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place. Please fill in our short form and a member of our team will be in touch. If you have a supplier enquiry, please visit our dedicated portal on www.mitiesuppliers.com Popular Content Webinar: Are your people thriving with hybrid working? Is your hybrid working strategy fully implemented and optimised? Is your workforce supportive of your approach, and feel that their needs have been addressed? Getting workplaces ready for a safe and productive return of… Mitie’s Innovation Forum At Mitie, we aim to be at the very forefront of technology, pushing the boundaries of what technology can do to transform our business. We strive to be the industry leader, deploying new and… Mitie launches new Cleaning & Hygiene Centre of Excellence Our specialist centre in Birmingham leads a new era in cleaning and hygiene Social Value Report 2021 Mitie has launched its 2021 Social Value Report which outlines the excellent progress made across all areas of Mitie’s ESG Strategy. Other Mitie Services Projects We offer self-delivered, end-to-end project services, from design and build through to commissioning. An experienced principal contractor, we manage and deliver a wide range of construction and refit work for our customers, right across the commercial, retail, industrial, social and domestic property sectors. Our in-house capabilities and specialist services include consultancy, design, construction, delivery, warranty management, project management and risk management. Find out more
Press Release 27 September 2022 Broadcaster extends facilities management contract with Mitie The BBC has extended its facilities management contract with Mitie for a further two years 780 colleagues work on the contract, delivering a range of integrated FM services for the broadcaster’s sites including its… Read More
Press Release 26 September 2022 Mitie backs Billion-pound challenge to procure with purpose Mitie is supporting The Buy Social Corporate Challenge as part of a group of 30 major UK businesses which have spent a landmark £250 million procuring services and products from social enterprises. New figures… Read More
Article 18 August 2022 How facilities management unlocks prisoner potential through the gate The days of transactional facilities management (FM) in prisons are long gone. Prisoner-focused delivery is shaping the sector, with the Ministry of Justice (MoJ) confirming a reduction in reoffending is one of its three… Read More
Press Release 16 August 2022 Mitie donates essential hygiene equipment to the Ukrainian rescue and relief centre in Poland Mitie worked with humanitarian partners Stronghold Global to pack an articulated lorry full of essential hygiene equipment supplies Equipment including sanitiser, gloves, and coveralls has been transported to the GE Operator Humanitarian Centre in… Read More
Press Release 15 August 2022 Mitie appointed as supplier on the Carbon Energy Fund National Framework Agreement for the provision of Carbon & Energy Infrastructure Upgrade Services Mitie has been appointed as a supplier on the Carbon and Energy Fund (CEF) National Framework Agreement for the provision of Carbon and Energy Infrastructure Upgrade Services CEF was created to help NHS and… Read More
Webinar: Are your people thriving with hybrid working? Is your hybrid working strategy fully implemented and optimised? Is your workforce supportive of your approach, and feel that their needs have been addressed? Getting workplaces ready for a safe and productive return of…
Mitie’s Innovation Forum At Mitie, we aim to be at the very forefront of technology, pushing the boundaries of what technology can do to transform our business. We strive to be the industry leader, deploying new and…
Mitie launches new Cleaning & Hygiene Centre of Excellence Our specialist centre in Birmingham leads a new era in cleaning and hygiene
Social Value Report 2021 Mitie has launched its 2021 Social Value Report which outlines the excellent progress made across all areas of Mitie’s ESG Strategy.
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