Report 26 June 2025

Did you know actors can help guest services delight and inspire?

Learn how unique training methods create exceptional guest services. Expectations are rising across the board. Your colleagues are demanding friendly, functional and productive spaces to work in. And visitors are seeking memorable experiences. You…

Report 13 May 2025

Mitie embarks on a new journey with South Western Railway

Mitie has been awarded a new three-year contract with South Western Railway (SWR), with the option to extend for two additional years. The contract covers a range of maintenance services including preventative maintenance, reactive…

Report 28 February 2025

Ten practical cost saving initiatives for local authorities

By Mike Gibson, Managing Director (Local Government and Education) Local authorities across the UK are facing a complex and ever-growing list of challenges. Budgets are tightening. Infrastructures are ageing. All the while, the calls…

Report 26 November 2024

Mitie secures five-year HMRC facilities management contract

Mitie, the UK’s leading facilities transformation company, has secured a £130 million contract with His Majesty’s Revenue and Customs (HMRC), to deliver integrated facilities management (FM) services across the ‘East Region’ of its estate,…

Report 24 October 2024

Local or global FM?: Consider service delivery

Understanding how your facilities management contract will work in practice is critical when choosing an FM partner. Both local and global solutions impact delivery in different ways. It pays to know how your services…