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Innovations in technology and service

We challenge the status quo, and believe "that's the way we've always done it" is one of the most dangerous things you can say in business. That's why we're always innovating; looking for ways we can harness data, increase efficiency and improve the services we deliver to our clients every day.

Connected Workspace

Find out how we're innovating for our clients with the Mitie Connected Workspace.

Direct Audits

Transforming your property data into actionable information

Drone surveys

Mitie’s aerial building inspection and drone survey service is our latest innovation aimed at giving property and facilities managers a new, affordable way to survey high-rise buildings – previously unreachable by conventional methods.


Edison is our new self-service helpdesk tool, developed in-house by our team of technology and helpdesk specialists


Bringing FM data to life


Pinpoint is our mail distribution mobile application, developed to re-define track and trace technology.


Qaudit is our unique quality auditing app developed by Mitie to offer our clients bespoke audits per location, region or across their entire portfolio.

Remote engineering

Our market leading continuous asset monitoring and remote diagnosis service

Publications and white papers

To keep our finger on the pulse of the FM industry and gain a deeper understanding of what the future holds, we regularly produce research reports and strategy guides on business-critical topics that are affecting our clients.

Download our publications to find out more.