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Innovations in technology and service

'Challenge' is one of our three values at Mitie. We challenge the status quo, and believe "that's the way we've always done it" is one of the most dangerous things you can say in business. That's why we're always innovating; looking for ways we can harness data, increase efficiency and improve the services we deliver to our clients every day.

Direct Audits

Transforming your property data into actionable information

Drone surveys

Mitie’s aerial building inspection and drone survey service is our latest innovation aimed at giving property and facilities managers a new, affordable way to survey high-rise buildings – previously unreachable by conventional methods.


Edison is our new self-service helpdesk tool, developed in-house by our team of technology and helpdesk specialists


Bringing FM data to life


Pinpoint is our mail distribution mobile application, developed to re-define track and trace technology.

Remote engineering

Our market leading continuous asset monitoring and remote diagnosis service

The Connected Workspace

The Connected Workspace isn’t a vision of the future – it’s already here. Find out how we can help you go beyond FM... to the Connected Workspace.

Publications and white papers

To keep our finger on the pulse of the FM industry and gain a deeper understanding of what the future holds, we regularly produce research reports and strategy guides on business-critical topics that are affecting our clients.

Download our publications to find out more.