Mitie / npower

Mitie is the UK’s leading facilities management and professional services company. We manage and maintain some of the nation’s most recognised landmarks and work with a wide range of blue-chip private and public sector clients. Our expertise, care, technology, insight and focus on sustainability create amazing work environments, helping our customers to be exceptional, every day.

Our commitment to you

Mitie are committed to being npower’s long-term strategic workplace partner, working alongside our own specialist business units, introducing key technologies and added value to make our service delivery efficient and effective.

Our Workplace objectives:

  • Creating a brilliant place for npower employees to work.
  • Enabling inspiring, collaborative workplaces that facilitate productivity in line with npower’s workplace standards.
  • Support mechanisms that promote continual improvement within our service delivery.
  • Align service delivery to the needs of npower’s business.
  • Embed a culture of pride, ownership, great customer service and mutual respect for our estate, alongside our building occupants.

Our FM objectives:

  • Focused reporting and data analysis to drive decision making.
  • Embrace technology.
  • Operate in a transparent manner & communicate effectively.
  • Maintain relevant performance indicators.
  • Share industry knowledge and expertise.

Find more information on Mitie’s Connected Workspace vision by clicking here

Mitie Facilities Management – What location are you interested in?

Location details

Units 5 & 6
Norquest Industrial Park
Birstall
West Yorkshire
WF17 9NE

Your Mitie Site Manager

Claire Sammon-Smith – Assistant Facilities Manager

t: 07747 017109
e: claire.sammon-smith@npower.com

FAQs

What time is the fire alarm tested?

  • Wednesdays at 2:30pm

Location details

Steel Line Unit
Long Acre Close, Holbrook Industrial Estate
South Yorkshire
Sheffield
S20 3FR

FAQs

How do I book a meeting room?

  • Room booking is controlled locally.
    Please call 0114 238 5301 to book a room

What time is the fire alarm tested?

  • Wednesday at 9:30am

Location details

200 Clough Road
HULL
East Riding
HU5 1SN

Your Mitie Site Manager

Moyna Jackson – Facilities Manager

t: 07469 030552
e: Moyna.Jackson@npower.com

Biography:

  • Moyna has 8 years’ experience within Facilities Management for Soft Services, and has a good knowledge of all aspects of Hard Services. Moyna also has 14 years previous experience in H&S, Quality Systems and Internal Auditing.

FAQs

How do I book a meeting room?

  • Meeting rooms are bookable via the room booking system, accessible on the following link  – http://roombooking

How do I book a parking space?

  • If you wish to have a visitors parking bay reserved please ring Reception 01482 495078 (Int 5078).Reception will give you a V number for your allocated parking bay.

    Please remember to ring and cancel if no longer required.

How do I obtain a Wi-Fi logon?

  • Please contact Reception 01482 495078 – Int 5078.

When is the fire alarm tested?

  • Thursday’s at 10:30am

Location details

Npower
Limewood Approach
Leeds
West Yorkshire
LS14 1NG

Your Mitie Site Manager

Martina Nichol – Workplace Experience & Facilities Lead

t: 07824 088 421
e: martina.nichol@npower.com

FAQs

How do I obtain a Wi-Fi log on?

  • Wi-Fi access is obtainable via site Security: Limewood Security, Tel: 0113 232 5522

How do I book a meeting room?

  • Meeting rooms are bookable via the room booking system, accessible on the following link  – http://roombooking

How do I book a parking space?

  • At Limewood we have 309 parking spaces within the car park, available on a first come first serve basis. We also have 8 bookable visitors spaces, two parking bays with electric vehicle charging points and 27 double up spaces.To book visitors parking at Limewood please contact Security with the following information
    – Name of your visitor
    – Date / Time / Duration
    – Vehicle registration
    – Company Name
    – Name of visitor’s host.

Limewood Secuirty: 0113 232 5522 / tony.ireland@npower.com

When is the fire alarm tested?

  • Every Friday, 2pm in the Main Building, 2:05pm in the Sports Block and 2:10pm in the Garage

Location details

Joeseph House
Oldbury
West Midlands
B69 2AQ

Your Mitie Site Manager

Wayne Gear – Facilities Manager

t: 07468471955
e: wayne.gear@npower.com

FAQs

How do I book a gym induction?

  • Please see on-site Reception for details.

How do I book meeting rooms?

  • Meeting rooms are bookable via the room booking system, accessible on the following link  – http://roombooking

How do I book a parking space?

  • Ring security on 0121 541 2556

How do I get guest Wi-Fi?

  • Contact Reception on 0121 601 4104 and they will assist you with this.

When is the weekly fire alarm test?

  • The weekly fire alarm is on Tuesday at 12:15pm.

Location details

Rainton House
Cygnet Way,

Houghton-Le-Spring
County Durham
DH4 5QZ

Your Mitie Site Manager

Mark Thompson – Facilities Manager

t: 07468471956
e: m.thompson@npower.com

FAQs

How do I book a meeting room?

  • Meeting rooms are bookable via the room booking system, accessible on the following link  – http://roombooking

How do I book a parking space?

  • Please contact Reception on 0121 3897901

How do I get Wi-Fi?

  • Please visit / contact Reception for Wi-Fi on 0121 3897901

Queries with Car Parking

Location details

Unit 70
Herning Road
Redditch
Worcestershire
B98 0EA

Your Mitie Site Manager

Wayne Gear – Facilities Manager

t: 07468471955
e: wayne.gear@npower.com

FAQs

What Parking is Available?

  • 2 in-front of site & visitor spaces on industrial estate

Location details

2 Princes Way
Solihull
West Midlands
B91 3ES

Your Mitie Site Manager

Syed Ahmed – Facilities Manager

t: 07932 878667
e: Syed.Ahmed@npower.com

Biography:

  • I have been working for Mitie on the npower contract since 2007, which has given me over 10 years of experience on the contract. During this time, I have acquired a wide range of knowledge and various skills, notably ILM Level Three in Facilities Management and IOSHH, all of which help me provide an excellent FM service to npower. I am passionate about facilities service delivery, and in creating a good rapport between the client and service provider. This ensures the facility is a great place to work for the occupants.

FAQs

How do I book a Meeting Room?

  • Meeting rooms are bookable via the room booking system, accessible on the following link  – http://roombooking

How do I book a parking space?

  • To book a visitor space please call reception on 01213365100 / 01213365101

How do I obtain a Wi-Fi log on?

  • Please contact Reception

When is the fire alarm tested?

  • Thursday’s at 9:30am

Location details

1 Bridgewater Road
Warndon
Worcester
Worcestershire
WR4 9FP

Your Mitie Site Manager

Wayne Gear – Facilities Manager

t: 07468471955
e: wayne.gear@npower.com

Want to nominate a Mitie Star?

Email nominate@mitiestars.com or call +44(0) 2392 322 121

Problems?

Email helpdesk@mitiestars.com or call +44(0) 2392 322 121