From facilities management to facilities transformation
Our mission to transform your built environment.
Traditional facilities management practices are no longer fit for purpose.
A rapidly changing world needs the ability to react and adapt at lightning speed. Which is why your facilities partners should provide dynamic, efficient services that prioritise resilience and sustainability.
That’s why we’re no longer talking about facilities management. Instead, we’re dedicated to driving facilities transformation.
But what does that look like?
The built environment influences many things, from the wellbeing of your colleagues to your organisation’s impact on the environment. Transforming your estate is key to enhancing productivity, addressing sustainability concerns and seamlessly answering the changing needs of your people and organisation.
At Mitie, we combine cutting-edge technology, including the latest in artificial intelligence, with in-house expertise to expand the scope of what’s humanly possible, reimagine environments and experiences, create healthier, more sustainable spaces and protect what matters most.
Our services cover cleaning, security, projects and engineering, and are aligned with three vital pillars of transformation.

Why facilities transformation?
Discover five ways facilities transformation can enhance and improve your built environment.

Optimise asset performance and maximise productivity
With smart buildings, automated processes, AI for facilities management and other interconnected technologies, you can answer vital questions like “How does my estate compare to the best-in-class?” And “How much should I spend to optimise performance?”


Transform estates, workplaces and customer experiences
Create exceptional, people-focused and commute-worthy environments to attract talent, make better use of space and exceed the expectations of today’s hybrid workers.


Create healthier, more sustainable spaces
Deploy flexible and reliable cleaning services that incorporate real-time data, spill detection, robotic cleaning and AI-driven, demand-led practices to embrace new efficiencies and drive sustainability.


Protect people, property and assets
Protect what matters most with state-of-the-art risk and security services – including perimeter hardening, drones, facial recognition and advanced AI – that deter crime and keep people and properties safe 24/7.


Accelerate the path to net zero
Find the best pathway to net zero and drive decarbonisation at the lowest cost with renewable energy solutions, battery storage, EVs, and a wide range of AI and data-driven improvements that bring carbon intelligence to your built environment.


Transform the built environment
We’ll keep you one step ahead of rapidly changing needs and create environments that reduce costs, increase efficiency and deliver on your net zero ambitions. Providing everything from state-of-the-art security and intelligent cleaning to AI-powered predictive maintenance and large-scale decarbonisation projects, we have every angle of your transformation covered.

Transform experiences
Apply the latest methodologies and innovations to deliver what matters most to your people. Our experts have years of experience creating colleague-focused and commute-worthy environments that attract top talent, improve productivity and wellbeing and adapt seamlessly to changing working patterns. Using artificial intelligence, we’re able to elevate the work of our experts in the field and gain greater insight into what your people really need.

Transform insights and decision-making
We use cutting-edge technologies including IoT sensors, remote monitoring, BIM, AI, data analytics and digital twins. These provide actionable insights into the performance of your estate – and establish the right projects to pursue. With a greater understanding of how your assets perform, you can achieve maximum efficiency and get more value from your investments, resources and operations.

Technology at the heart of every action
We’ve invested over £145 million and six years creating a technology platform that’s unique to our industry. With building management systems, IoT sensors, workplace apps, data visualisation tools, leading AI capabilities and more, our platform provides rich insights and state-of-the-art experiences that support your organisation’s goals.
Listen now: Learn all about facilities transformation
Just as our world is changing faster than ever before, so too is the world of facilities management. Join the Workplace Geeks, Ian Ellison and Chris Moriarty, for The Science of Service Podcast. The series features some of Mitie’s high-profile partners and unpacks how technology is rewriting the rulebook of how and what FM companies deliver.
Listen here
Get ready for facilities transformation
How do you navigate a fast-changing business landscape?
Read our white paper to explore the most pressing challenges in facilities management today – and get advice from our experts on how to overcome them.
Learn more
Discover the cutting-edge technology at our Facilities Transformation Hub
We recently unveiled our Facilities Transformation Hub at our London headquarters. Learn how the pioneering technology at its heart, from IoT sensors to artificial intelligence, is helping our customers embrace five key trends and revolutionise their approach to the built environment.
Learn more