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Full service facilities management
Everything needed to design, maintain and transform even the most diverse portfolios of buildings, assets and sites. We’ll make sure every inch of your estate is spotless and fully-operational with a flexible FM strategy. A force for positive change; as a leader in the FM industry, we’re proud to receive awards for our facilities management services.
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Choose an FM service
25,000+
cleaning personnel across the UK
1.75 million
planned maintenance visits in 12 months
3,000+
clients across the UK and Ireland to whom we deliver services
10 million
m2 grass cut a week
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Be inspired
- Case study
- 7 April 2025
- Case study
- 22 January 2025
- Insight
- 8 January 2025
Full service facilities management help
Everything we do is driven by our Science of Service® methodology with the latest developments in AI, with a dedicated team to keep your estate running. Our innovative full-service facilities management shapes the way people live, work, and interact with their environments.
Streamline your operation with integrated facilities management
Our Integrated Facilities Management keeps everything in one simplified service. It’s simpler, more efficient and more cost effective than working with multiple providers; our clients save an average of 30%.
We proactively monitor estates so we can continuously refine strategies for the best performance at minimal cost. It’s why we’ve got over 3,000 satisfied clients who rely on us for integrated facilities management.
Keep everything clean and hygienic
We’ll help you achieve cleaning excellence across your estate, whether we’re mopping bathroom floors or maintaining sterile environments.
Our British Institute of Cleaning Science-accredited team is supported by our Cleaning and Hygiene Centre of Excellence, where we design and test innovations in robotics, AI, sensors and apps. With these technologies, you can implement intelligent, demand-led cleaning, allocate resources more effectively and save hours of your cleaners’ time.
Maintain your critical systems and equipment
We use the latest innovations in automation and robotics technology to offer specialised 24/7 facility management services for organisations. Our industry-leading maintenance services use cutting-edge technology and artificial intelligence to analyse and monitor your equipment and assets before problems occur.
Say goodbye to systems breaking and going down without warning, by using digital sensors to connect your estate to our central Technical Service Operations Centre.
Create beautiful, biodiverse surroundings
We use the latest technology to design attractive environments that boost your employee’s productivity and mental health, alongside a commitment to biodiversity and carbon sequestration.
Our landscaping teams work on everything from biodiverse outdoor greenery and indoor plant life to safety-related services such as winter gritting, and we regularly maintain more than 9,000 sites across the UK.
Get seamless water services that enhance your estate and strategy
Benefit from a collaborative approach to water that works seamlessly in tandem with your facilities management strategy. Our experts will support your organisation to maintain environmental compliance, reduce consumption and costs and optimise water use.
Mitie is also licensed to provide water retail services and will match solutions to your specific requirements.
Handle waste efficiently and responsibly
We’re changing the conversation around waste. We offer all the services you’d expect – for standard, food, hazardous and clinical waste – but we’re also turning our focus towards how organisations can cut down on waste production from the start.
With our resource-not-waste philosophy, we’re exploring innovative ways to help our clients prevent waste creation, by maximising reuse and recycling to reduce carbon emissions and divert waste from landfill.
From the start, we’ve been on a mission to revolutionise the facilities management industry. We don’t just fix problems, we anticipate and prevent the risks that commercial, industrial and corporate settings face. With the help of our full-service IFM, organisations can make informed decisions about resource allocation, space utilisation, and overall efficiency.
We help organisations achieve their environmental goals through energy-efficient practices, waste-reduction strategies, and a focus on biodiversity. We regularly work with organisations across a diverse range of sectors, such as hospitals and healthcare facilities, each requiring a different approach. Our facilities management services are designed to comply with the latest regulations and best practices set out by Institutes like IWFM (Institute of Workplace and Facilities Management).
With over 72,000 employees nationwide and a proven track record of delivering full-service facilities management. Partnering with Mitie means more than just investing in facilities management for your business’s buildings. It means investing for the future. Together, let’s create environments that inspire, innovate, and drive success.
We are champions for the Connected Workspace; utilising smart analytics to create outstanding work environments for our customers. Partner with Mitie and join us in our ambitious vision for the future of the facilities management industry, where social value and excellence go hand in hand.
What are the crucial differences between locally sourced and globally sourced FM?
The world is increasingly unpredictable. This impact is felt in energy costs, supply chains, transport networks and more. It also has consequences for facilities management, affecting local and global operators differently. Mitie’s Chief Procurement Officer has compiled a guide for organisations facing the choice between a local or global FM solution. He presents five strategic considerations to inform the right decision.
Meet the team
Beverley Winrow
Chief Operations Officer, Technical ServicesGet in touch
If you want to talk to one of our facilities management experts about your service needs, they’re just a couple of clicks away. Fill out the form and we’ll be in touch.