Security & Fire

Our guarding services ensure you have the best calibre of security personnel to protect your people, assets and environments. Our security officers are fully licensed and highly trained individuals, supported with first class intelligence and technology to deliver outstanding service. We work with you to strategically deploy your guarding solution in order to maximise efficiency and effectiveness.

We have a range of mobile security services to best fit your need. Our Security Industry Authority-licensed mobile security team can provide:

Key holding:

• Our BS 7984-accredited key holding service ensures rapid response to any incident or alarm activation on your premises. Our professional and BS 7858-screened security team will deal with any incident and manage the process, performing external and internal checks and contacting our Mitec technology centre immediately if emergency services are required.

Security patrols bespoke to your needs:

• Our professional, BS 7858-screened security officers provide a highly visible deterrent through scheduled and random patrols. We provide detailed reports for each patrol including date, time and if any action was required, providing you with a full audit trail.

Vacant property security & inspection:

• Through the expertise of our dedicated void property inspection team, you can ensure your organisation’s compliance with its building insurance requirements. We can also conduct thorough risk assessments of each site to create bespoke security solutions to keep your vacant properties safe.

Alarm response:

• Should an alarm be activated on one of your sites our Mitec technology hub and alarm receiving centre will dispatch one of our mobile teams. We provide a detailed report for each incident, outlining the time of activation, officers responding, vehicle information, arrival time on site, and the action taken, providing a complete audit trail for your records.

Wireless security systems:

• To reduce unnecessary and costly call-outs for false alarms, we offer visual verification through our wireless system, Detect. This can provide real-time incident images in progress, that are monitored at our Mitec facility. This allows the team to accurately assess incidents and take the necessary course of action, including deploying a team on the ground, if required.

We deliver and manage highly complex, integrated fire and security system solutions. Our innovative, technology-based approach and end-to-end managed services provide a comprehensive view of security in any environment.

We monitor over 40,000 lone workers and over 10,000 CCTV & alarm connections, as well as maintaining more than 35,000 systems.

Our Fire & Security Systems services include:

Service support and maintenance:

• We combine local field-based service engineers and remote management to support your fire and security systems. Our multi-skilled team operate 24 hours a day, 365 days a year, providing preventative and reactive services. With state-of-the-art service management, we provide real-time management information at the touch of a button.

Solution design:

• Utilising ground-breaking tools, systems and methodologies, our teams develop tailored strategies and solutions that meet British and European Standards.

Security audits & Fire risk assessments:

• Through a comprehensive security audit and fire risk assessment, we can obtain a complete picture of your unique risk-profile. This ensures that any solution we propose fully addresses the specific needs of your business.

Installation and integration:

• Our flexible and scalable approach ensures we are fully integrated and aligned to your objectives. We provide experienced and qualified project managers to deliver your project on time and within budget.

Employers have a responsibility to protect lone workers and ensure they are safe at all time.

Our lone worker protection services provide the technology and processes that help to create a safe working environment. Our services include lone worker risk assessments, proactive protection via heartbeat monitors, reactive protection with ‘push for help’ and, thanks to our BS 8484 Lone Worker Standard accreditation, a guaranteed police response if required.

With our technology-led solution, you can be sure that all your workers are safe and secure, whenever they are alone.

Click here to learn more about services delivered by our Global Security Operations >

Whether you have a single building or a national portfolio, ensuring your safety and security assets are compliant is critical. Poor operational performance, reputational damage and significant impact to life are just some of the risks resulting from the failure of these assets. We work with you to keep the maintenance of your compliance systems and assets simple.

Our in-house compliance expertise covers:

• Fire & security services
• Water & air quality services
• Doors & access services
• Electrical testing
• Property audit services

In addition, we can also offer safety and compliance services, all carried out by fully-accredited professionals. These services include:

• Consultancy services: Property and health & safety audit specialists can identify risks that may incur fines, prosecution or result in detriment to health. We produce reports pinpointing required actions for compliance with our online reporting system, Direct Audits.
• Safeguarding services: Our experts supply the testing, maintenance and remedial services required to adhere to required standards and legislation, with a particular focus on operationally-sensitive assets such as doors and CCTV.
• Information and certification: Our online management information system, Direct Audits, provides you access to all your audits, certificates and reports.