Case study 30 October 2020

Compliance and certification for major High Street Bank


Mitie works with a high street bank, for whom we deliver a wide range of mandatory environmental compliance, as well as voluntary certification.

The client has a varied estate with a presence throughout the United Kingdom. The contract, which represents one of Mitie’s largest accounts, includes a dedicated Head of Sustainability, assisted by two colleagues as part of a wider team of Energy & Sustainability professionals. The team take a consultative approach to supporting the bank with the development of its sustainability strategy, which includes assisting with compliance and certification.

Compliance and Certification is an essential stage in the Plan Zero A to E process, described in detail in the Plan Zero playbook, which is avilable for download here.

The undertaking

Mitie has supported / is supporting the client as follows:

  • Project managed three successful re-certifications for Carbon Trust Standard for Carbon, including gathering data and qualitative information, and making the submission.
  • TM44 inspections/audits of air conditioning systems with a cooling capacity of over 12kW.
  • Full Energy Savings Opportunity Scheme (ESOS) Phases One and Two compliance service, including management of the submission to the regulator after sign-off from the client. We recently started a series of additional audits as part of the ESOS Phase Three compliance programme.
  • Annual assistance with the client’s CDP submission since 2013.
  • Facilitated client’s sign-up and membership to RE100 and EP100.
  • Supported greenhouse gas (GHG) and streamlined energy and carbon reporting (SECR), alongside other external environmental reporting (e.g. waste and water).
  • Full environmental targets performance tracking service.
  • Competitive award submissions, ensuring the client’s activity is publicised in the sector. Recent competition entries have related to the client’s efforts to reduce waste

Businesses need a compliance partner that understands the complexities of relevant regulations and makes things easy for them. Mitie’s expertise makes for a seamless process when it comes to gaining such crucial accreditation. Our SMEs have years of experience in energy, waste, water, and more, together with the knowledge required to ensure clients are appropriately compliant in each area.

Our approach has benefitted the high street bank, allowing its teams to concentrate on the organisation’s core business purpose, safe in the knowledge all necessary compliance is being dealt with by Mitie.

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